When we put someone at the customer service counter, they must know how to speak French. I tried several times to tell her that the price on the screen indicated a different price than what she was charging me and she only repeated $28. I then tried to tell him that if the special indicated on the screen was no longer valid it should be changed, but it was like speaking into a vacuum to someone who doesn't understand French.
Atmosphere: 2
Food: 4
Service: 2
Noam
I am not usually someone who leaves bad reviews, but this time I have to. The pizza wasn’t cooked, the center was raw and the cheese was barely melted. I was told this is the way they make it. No possibilities of getting refunded or sent another pizza. Very disappointing. Was our first time ordering from there and definitely the last.
I don't usually leave bad comments but this time I had no choice. Our pizza was not cooked. The middle was raw and the cheese was barely melted. No possibility of getting a refund or exchanging our pizza. Really disappointing, we won't be ordering here again.
Food: 1
Service: 1
Demarcus lll
Pizza not cooked, service does not really want to reimburse us for the worst pizza ever. No service in French. I will never order again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza Toute Garnie
Dominic Leclerc
The pizza was good but the image of the menu with the sizes should be updated... an XL was 15 inches and not 18
Atmosphere: 4
Food: 4
Service: 4
MC Dubuc
The pizza is amazing. The crust is homemade and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Petite Pizzas
Alexey Boudtech
The Best pizza in our district.
Nicolas Legault
Friendly staff and exceptional pizza, thank you!
Atmosphere: 5
Food: 5
Service: 5
Ditiya Verma
This place is great, pizza prices are low and food is amazing. My favourite pizzeria must try.
I ordered a bacon pizza on several occasions, which lacked bacon. The visual a little disappointing.
Food: 3
Service: 5
Sebastien Savoie
Pizza Alonso reduced sizedMar 2024 • FamilyGood day, I ordered a XL All dressed pizza by phone. The pizza was going to be ready within 10 minutes. When I arrived at the restaurant the pizza size was a large 16 inches. It was written in the back of the box. I mentioned to the lady that size was a large not a XL. Since there is a new owner, the changed the size of the pizzas. Furthermore, they are offering 10% off when you pick-up the pizza at the counter, however it was 0,50$ cheaper than ordering on their website. The taste was good. However, I was very disappointed with the reduction of pizza sized. Thank you.
Atmosphere: 1
Food: 3
Service: 1
Zack Neves
The pizza is really good come
Atmosphere: 5
Food: 5
Service: 5
Raphael Careau
I really like the pizza here it is very good I recommend going here if you live close it is very cheap and very
Atmosphere: 5
Food: 5
Service: 5
Derik Maltais
For several years, I have ordered my pizza from this place. Food quality is good. However, the service at this location has become very bad. Multiple order errors in the toppings, no dip or no sauce in the chicken wings and when I call there is no effort to fix their mistake. The last one, after making me wait an hour, they called me to tell me that they don't deliver to my home (even though delivery to my home is still available on UBER, I took the trouble to call because this is beneficial for local restaurants). I don't like being fooled and it's really funny to customers who have been ordering from the same place for a long time. It's over for me.
When we put someone at the customer service counter, they must know how to speak French. I tried several times to tell her that the price on the screen indicated a different price than what she was charging me and she only repeated $28. I then tried to tell him that if the special indicated on the screen was no longer valid it should be changed, but it was like speaking into a vacuum to someone who doesn't understand French.
Atmosphere: 2
Food: 4
Service: 2
I am not usually someone who leaves bad reviews, but this time I have to. The pizza wasn’t cooked, the center was raw and the cheese was barely melted. I was told this is the way they make it. No possibilities of getting refunded or sent another pizza. Very disappointing. Was our first time ordering from there and definitely the last.
I don't usually leave bad comments but this time I had no choice. Our pizza was not cooked. The middle was raw and the cheese was barely melted. No possibility of getting a refund or exchanging our pizza. Really disappointing, we won't be ordering here again.
Food: 1
Service: 1
Pizza not cooked, service does not really want to reimburse us for the worst pizza ever. No service in French. I will never order again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza Toute Garnie
The pizza was good but the image of the menu with the sizes should be updated... an XL was 15 inches and not 18
Atmosphere: 4
Food: 4
Service: 4
The pizza is amazing. The crust is homemade and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Petite Pizzas
The Best pizza in our district.
Friendly staff and exceptional pizza, thank you!
Atmosphere: 5
Food: 5
Service: 5
This place is great, pizza prices are low and food is amazing. My favourite pizzeria must try.
Our favorite pizzeria! We order almost every week
Atmosphere: 5
Food: 5
Service: 5
Best pizza place in gatineau
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetarienne Vegetarian, Pizza Deluxe, Frites Fries
Restaurantji Recommends
I ordered a bacon pizza on several occasions, which lacked bacon. The visual a little disappointing.
Food: 3
Service: 5
Pizza Alonso reduced sizedMar 2024 • FamilyGood day, I ordered a XL All dressed pizza by phone. The pizza was going to be ready within 10 minutes. When I arrived at the restaurant the pizza size was a large 16 inches. It was written in the back of the box. I mentioned to the lady that size was a large not a XL. Since there is a new owner, the changed the size of the pizzas. Furthermore, they are offering 10% off when you pick-up the pizza at the counter, however it was 0,50$ cheaper than ordering on their website. The taste was good. However, I was very disappointed with the reduction of pizza sized. Thank you.
Atmosphere: 1
Food: 3
Service: 1
The pizza is really good come
Atmosphere: 5
Food: 5
Service: 5
I really like the pizza here it is very good I recommend going here if you live close it is very cheap and very
Atmosphere: 5
Food: 5
Service: 5
For several years, I have ordered my pizza from this place. Food quality is good. However, the service at this location has become very bad. Multiple order errors in the toppings, no dip or no sauce in the chicken wings and when I call there is no effort to fix their mistake. The last one, after making me wait an hour, they called me to tell me that they don't deliver to my home (even though delivery to my home is still available on UBER, I took the trouble to call because this is beneficial for local restaurants). I don't like being fooled and it's really funny to customers who have been ordering from the same place for a long time. It's over for me.
Food: 5
Service: 1
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