Sushi Shop
433 Ave. de Buckingham, Gatineau
(819) 281-0550
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Price and taste are good, service is not the best.
I love this place! I go once a month atleast ! So yummy and fresh 😋 lots of variety when it comes to bubble tea
Atmosphere: 5
Food: 5
Service: 5
Impeccable service! Excellent meal!
Atmosphere: 5
Food: 5
Service: 5
There are always good reasons for not working: they always close earlier, refuse to serve customers when they are still open, etc. No smiles, bad service over all
Service: 1
The sushi is always good. Nothing to say about that. I order frequently, unfortunately the service and preparation time is terrible. Orders are never ready on time, items ordered are often missing, I often have to wait an additional 45 minutes to 1 hour to receive my orders, even when the business is clearly not busy. The average reception time is almost 2 hours, which is far too long.
Last order placed, the business was empty, a Sunday evening, there was no order in the fridge ready, the employees were chatting in the kitchen and my order should already be ready, which is not very impressive for the customer base… Strategies should be put in place to reduce waiting time and increase employee productivity.
Very bad experience at this level for a long time. It's a shame.
Atmosphere: 3
Food: 4
Service: 1
Delay on orders. A meal ordered and paid for online for the family for a specific time resulted in an hour of waiting in the store and a realization that the order was incomplete once I got home.
I believe that several strategies can reduce this type of inconvenience for customers: notify the waiting time from the outset to have the option to cancel if the delay is not reasonable. After 30 minutes of waiting on site, offering a discount or complementary product could be a little touch that makes the difference.
Atmosphere: 2
Food: 4
Service: 1
Service est excellent. Nourriture est fraîche et l’endroit est propre. Je recommande à 💯
Beautiful place, the sushi is so good! 100% sure I'll go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Trio Dégustation, California Classique, Sumomaki Végé Deluxe, Saumon Et Crevette Tempura
I arrived at 8:30 p.m. it closed at 9 p.m. that day and he told me that the “superior” was closing and greeted me very stupidly. She was very closed and cold, I tried to explain to her that the time was not the right one also on the website and she replied that it wasn't a problem basically she didn't care .. big lack of professionalism, I'm disgusted!
Atmosphere: 1
Food: 1
Service: 1
Delicious, fast and the staff is great!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Trio Dégustation, California Classique, Homard, Homard Et Cie, 911, Saumon
Restaurantji Recommends
Really slow service
Atmosphere: 1
Food: 3
Service: 1
Around 6:54 p.m. Tuesday evening (June 18), I called to place an order for sushi. The employee told me that at this time only poke orders were accepted. When I asked the exact end time for my sushi order, I was told "well around 6:30 p.m. or 6:45 p.m. or 7:00 p.m.", and this with uncertainty. I really got the impression that the employee just didn't want to place the order. It's too bad.
Order online, received the wrong order, try calling to explain, they hang up on me... Not able to get a full refund... It's vrm pocket.
Atmosphere: 1
Food: 1
Service: 1
It's in good taste, so I AGREE WITH WHOLE HEART. THANK YOU FOR READING. HAVE A GOOD END OF THE EVENING.
Wheelchair accessibility: Who are these customers, to be sure of the vision, thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Saumon Et Crevette Tempura
The girls here daytime, during the week (only time I'm there), are amazing.
Loading...