The workers are very incompetent and short with their customers. My friends and I went through the drive through and the worker did not understand our simple order. She then told us to drive up to the window without taking the rest of our order and stopped responding to us when we talked. We decided to go inside to order seeing as they were unable to do it in the drive through. We were then immediately flagged over to the counter where they told us that they have proof of us “not paying”on camera when all we were trying to do was come inside to get our order. Staff was very unfriendly and impatient with us. A timmies run that should’ve taken 3 minutes took us 25. I have an allergy and needed to make accommodations to my order and staff did not take it seriously and made me feel like I would never want to return to this Tim Hortons.
Amanda Bigelow
Never get what I order. Always get the wrong things I ask for. When I order a hot chocolate they end up giving a French vanilla when I didn't ask for French vanilla. They don't add Chipotle sauce in there breakfast wraps when I asked for sauce. They don't mark on the orders what is what so we gotta dig through the wraps to find out whos is who's. I'm sorry I don't like having fingers digging through my wrap to see what one is mine or not. Very disappointed!
Andrew Regimbal
I've never seen Tim's toilets as dirty as that...
Very good checkout service though.
Atmosphere: 1
Food: 5
Service: 5
Denis Jezierski
Super fast all.the time
Atmosphere: 5
Food: 5
Service: 5
Charles P.
Meet friends. Nice place to chat and greet acquaintances.
Atmosphere: 5
Food: 4
Service: 4
Claudine Régimbald
A crappy experience... Undercooked food... And not pleasant services
Atmosphere: 1
Food: 1
Service: 1
mayeux Satin
1 point: They don't know that coffee can't be kept for more than 1 hour in a carafe otherwise it will taste like crap.
2 point: Here is the main dialogue from the owner's daughter when you arrive at the drive-thru to place your order:
her: ¨yes?¨
me: can I have a way 3-3.
her: ¨yes?¨
me: with a bottle of water please
her: ¨yes?¨
me: that's going to be all
she: move forward
So obviously to work there you don't need to have any life skills.
3rd point: I saw the guy at the sandwich table use the same gloves to make a sandwich as to clean his machines so cross contamination +++++++++
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sac de 400 G de Café de Mélange Original
Malak Bel Maniar
The female supervisor is racist ! She also shamed a costumer for not speaking a language
Atmosphere: 1
Service: 1
Taylor Major
During my visit to this Tim Hortons, I had a deeply troubling experience. I overheard a confrontation between an employee, who identified herself as a supervisor, and a customer. The employee was speaking in Arabic with another staff member, unaware that the customer also understood the language. They were making derogatory remarks about the customer's partner's skin color and using other offensive, racist language. When the customer confronted the supervisor, calmly expressing how inappropriate her comments were, the supervisor responded by yelling at her, shaming her for not speaking French, and attempting to rally other customers against her. This behavior was utterly unacceptable. I have never witnessed such unprofessional conduct from someone in customer service. It was appalling, and I believe this individual should be dismissed. Such actions reflect poorly on Tim Hortons and the owner of this location for allowing such behavior to occur within their establishment.
Always amazing service on Tuesday, Wednesday, Thursday evenings. Just wish their steeped tea machine would get fixed.
Atmosphere: 4
Service: 5
karol-anne parent
No way to get anything quickly.. we get placed on the left and wait 5 to 10 minutes! Not strong
Atmosphere: 3
Food: 1
Service: 1
Claire Parker
I just want to bring to your attention the cleanliness of the place: I have never seen the floors so dirty, not attractive to customers. It's a shame. It's been a while since I went to this Tim's and very disappointing to see this negligence in terms of maintenance.
Atmosphere: 2
Food: 3
Service: 3
Nadia Benjelloun
A very good service
Atmosphere: 5
Food: 5
Service: 5
Jean-Pierre Bouchard
Worst Tim Hortons in Canada The staff swears all the time My order is never properly completed Manager seen yelling at the staff all the time Completely unprofessional
Great service, great prices.
The workers are very incompetent and short with their customers. My friends and I went through the drive through and the worker did not understand our simple order. She then told us to drive up to the window without taking the rest of our order and stopped responding to us when we talked. We decided to go inside to order seeing as they were unable to do it in the drive through. We were then immediately flagged over to the counter where they told us that they have proof of us “not paying”on camera when all we were trying to do was come inside to get our order. Staff was very unfriendly and impatient with us. A timmies run that should’ve taken 3 minutes took us 25. I have an allergy and needed to make accommodations to my order and staff did not take it seriously and made me feel like I would never want to return to this Tim Hortons.
Never get what I order. Always get the wrong things I ask for. When I order a hot chocolate they end up giving a French vanilla when I didn't ask for French vanilla. They don't add Chipotle sauce in there breakfast wraps when I asked for sauce. They don't mark on the orders what is what so we gotta dig through the wraps to find out whos is who's. I'm sorry I don't like having fingers digging through my wrap to see what one is mine or not. Very disappointed!
I've never seen Tim's toilets as dirty as that...
Very good checkout service though.
Atmosphere: 1
Food: 5
Service: 5
Super fast all.the time
Atmosphere: 5
Food: 5
Service: 5
Meet friends. Nice place to chat and greet acquaintances.
Atmosphere: 5
Food: 4
Service: 4
A crappy experience...
Undercooked food...
And not pleasant services
Atmosphere: 1
Food: 1
Service: 1
1 point: They don't know that coffee can't be kept for more than 1 hour in a carafe otherwise it will taste like crap.
2 point: Here is the main dialogue from the owner's daughter when you arrive at the drive-thru to place your order:
her: ¨yes?¨
me: can I have a way 3-3.
her: ¨yes?¨
me: with a bottle of water please
her: ¨yes?¨
me: that's going to be all
she: move forward
So obviously to work there you don't need to have any life skills.
3rd point: I saw the guy at the sandwich table use the same gloves to make a sandwich as to clean his machines so cross contamination +++++++++
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sac de 400 G de Café de Mélange Original
The female supervisor is racist ! She also shamed a costumer for not speaking a language
Atmosphere: 1
Service: 1
During my visit to this Tim Hortons, I had a deeply troubling experience. I overheard a confrontation between an employee, who identified herself as a supervisor, and a customer. The employee was speaking in Arabic with another staff member, unaware that the customer also understood the language. They were making derogatory remarks about the customer's partner's skin color and using other offensive, racist language. When the customer confronted the supervisor, calmly expressing how inappropriate her comments were, the supervisor responded by yelling at her, shaming her for not speaking French, and attempting to rally other customers against her. This behavior was utterly unacceptable. I have never witnessed such unprofessional conduct from someone in customer service. It was appalling, and I believe this individual should be dismissed. Such actions reflect poorly on Tim Hortons and the owner of this location for allowing such behavior to occur within their establishment.
Restaurantji Recommends
Always amazing service on Tuesday, Wednesday, Thursday evenings. Just wish their steeped tea machine would get fixed.
Atmosphere: 4
Service: 5
No way to get anything quickly.. we get placed on the left and wait 5 to 10 minutes! Not strong
Atmosphere: 3
Food: 1
Service: 1
I just want to bring to your attention the cleanliness of the place: I have never seen the floors so dirty, not attractive to customers. It's a shame. It's been a while since I went to this Tim's and very disappointing to see this negligence in terms of maintenance.
Atmosphere: 2
Food: 3
Service: 3
A very good service
Atmosphere: 5
Food: 5
Service: 5
Worst Tim Hortons in Canada
The staff swears all the time
My order is never properly completed
Manager seen yelling at the staff all the time
Completely unprofessional
Atmosphere: 1
Food: 1
Service: 1
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