Ben & Florentine
$ • Breakfast, Coffee Shops
Hours:
1039 Rue Principale Local 104, Granby
(450) 372-3939
About Ben & Florentine
Customers' Favorites
Poêlée a L'Érable
Poêlons BBQ
Ben & Florentine Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 6AM - 3PM |
| Tuesday | 6AM - 3PM |
| Wednesday | 6AM - 3PM |
| Thursday | 6AM - 3PM |
| Friday | 6AM - 3PM |
| Saturday | 6AM - 3PM |
| Sunday | 7AM - 3PM |
Ben & Florentine is a restaurant that offers amazing food at affordable prices, with little wait time during the week and friendly service from smiling waitresses who are always ready to help. The impeccable service is maintained even during large crowds, and the portions are good for the price. The menu offers a variety of excellent food, and customers are likely to return.
However, the restaurant has also faced some negative experiences. In one instance, a customer was disappointed with the service, as the waitress forgot to bring a requested glass of water, showed a poor attitude, and failed to properly address missing items in the customer's brunch order. The customer felt the waitress' behavior was passive-aggressive, and a simple apology and offer to fix the issues would have greatly improved the experience. This negative experience led the customer's guest to say they would not return to the restaurant.
Overall, Ben & Florentine seems to offer a generally positive dining experience, with amazing food and friendly service, but the restaurant should strive to maintain consistent, attentive, and apologetic service to ensure all customers leave satisfied.