DAVIDsTEA - Carrefour Laval
$$ • Tea
Hours:
3035 Boul. le Carrefour Unit M012, Laval
(450) 681-0776
About DAVIDsTEA - Carrefour Laval
DAVIDsTEA - Carrefour Laval Reviews
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Got the matcha shaker. Used it twice, and now the match shaking piece is stuck inside the cup. No way of removing it.
The absolute WORST CUSTOMER SERVICE ever. I ordered Dec 11th. Got notified dec15 it shipped. Hasn’t moved! I emailed the company and they have absolutely no record of my order. I showed them my confirmation email and my shipping email AND they even charged my card. They said they will escalate my concerns to the higher ups to investigate and it’s been crickets since. I was a first time buyer and I will never ever buy from them again. Horrific experience, buyers beware!
I placed my order in early December and am still unable to get an answer from this company regarding the status of my order. Customer Service is awful. No one responds to email requests or to the forms filled out online. There is no phone number to contact for assistance. My last email requested a refund to my credit card which they have not responded to. I will never order from this company again going forward. Someone at the very least needs to respond to shipping inquiries.
Ratings
Menu
Hours
| Monday | 10AM - 6PM |
| Tuesday | 10AM - 6PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 9AM - 5PM |
| Sunday | 10AM - 5PM |
DAVIDsTEA - Carrefour Laval offers a great experience with friendly and knowledgeable staff. The team is happy to help customers find the perfect tea, providing good advice and recommendations. The store is well-stocked with a variety of teas to choose from. The staff is also knowledgeable about the products and happy to share their expertise. Online shopping is available, but customers may miss the in-store experience. Despite this, the tea shop remains a great option for those looking for a healthier option or a new favorite tea.