Dic Ann's Hamburgers Vimont

Came to eat here on Nov 23 2025 @ 15h30 (management check the schedule to see who the young cook was). We ordered 3 double cheeseburger, one fry and one poutine to eat in. We found it odd to have been served so quickly, being regulars for many many years, this was a first. We get to our table and the cheeseburgers have no cheese, the fries were hard like a rock and cold, and same for the poutine. We return to the counter and advise the young lady at the cash, the cook “remakes” our order within about a minute or two - way too fast. The cheeseburger now have cheese but the meat inside is room temperature and the sauce is only liquid, no meat and we got the same hard rock cold fries for the fry and the poutine. I brought the poutine back and had the cashier actually take a cold fry from the bottom of the poutine with her hand and asked for a refund. My husband was too hungry to he ate the room temperature burgers (MAPAQ concern) and half the hardened cold fries. In the end, you threw in the garbage 3 double cheeseburgers (with no cheese) one fry and 2 poutines which you reimbursed, and leaving customers disgusted enough to write this review by trying to pass off your stale lunch leftovers. Had there been a responsible adult present, or management I do believe the food would have been remade freshly with new items.

Atmosphere: 5

Food: 1

Service: 1

Best of the best

Atmosphere: 1

Food: 5

Service: 5

aucun service à clientèle disponible en Français ça fait dur depuis le temps qui sont ouvert au Québec! je vais porter plainte. de plus le restaurant de Boucherville aucun personnel en cuisine qui doit manipuler les aliments ne porte de filets a cheveux. la aussi un plainte a la maqap va être placé car personne pour recevoir l'information en Français au service client!

Always great service, amazing burgers

Atmosphere: 5

Food: 5

Service: 5

Yummy hot and delicious 😋

I’ve been visiting l Laval from Toronto since 1985. Every time I’m there if it’s a day or a week I have Dic Annes. The best burgers and poutine I ever tried in my life. The quality of food is fantastic and tastes out of this world. Going through Quebec and not visiting Dic Annes is a crime..

Depuis que les frites ne sont plus cuites à l'huile d'arachide, celles de McDo sont meilleures. De plus, manger une poutine avec une fourchette en bois; pas capable.

The food for its unpalatable price
The bathroom is not clean, it smells like urine when you come in, arrrk, it makes me not want to go

Atmosphere: 1

Food: 1

Service: 1

Never seen such an unclean place and he doesn't care about their employee.

Atmosphere: 1

Food: 1

Service: 1

THE SERVICE IS GREAT AND THE ATMOSPHERE IS INCREDIBLE AND THE FOOD VERY

Atmosphere: 5

Food: 5

Service: 5

Fast service

Atmosphere: 1

Food: 4

Service: 4

A little expensive. But the others too

The bun of my burger was all moldy with blue

Atmosphere: 3

Food: 1

Service: 2

First time and last time I am having a poutine from there. There was no gravy sauce, very dry. So disappointed ?

Atmosphere: 3

Food: 3

Service: 4

Great very small & skinny burgers with a unique taste. But I have to say the prices have skyrocketed too much. I realise ingredients are expensive, but it makes no sense to pay close $40 for cheeseburgers, fries and pops for 2. I'd love to go back, but it's a bit too much for for us.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: HI-Boy, Hamburger