Had a great evening here, Soraya provided great service. Would highly recommend!
Neil Collins
I generally don’t like to complain, and in fact, this is the first bad restaurant review I have ever written. However, my experience with the management at La Milsa Laval was so predatory that I feel I have no choice but to warn others.
We had a large booking of 23 people and paid a $500 deposit in advance. Unfortunately, due to unforeseen circumstances, only 12 people were able to make it. While I understand that a change in group size can be an inconvenience, the restaurant’s response was completely unacceptable: They "stole" our $500 deposit and refused to credit a single cent of it toward our final bill.
Essentially, we paid for our full meal on top of losing the $500, meaning the restaurant pocketed a massive amount of money for services and food they never provided.
The Legal Issue
To the management: You should be aware of Quebec’s Consumer Protection laws regarding "No-Show" fees and deposits. In Quebec, it is generally considered illegal for a restaurant to charge a "no-show" fee or withhold a deposit unless a specific contract was signed that meets very strict criteria—and even then, the amount must represent actual damages, not a flat-rate penalty. Taking $500 for 11 missing people while 12 others are still sitting there paying full price is a blatant violation of consumer rights.
We were looking forward to a great night, but instead, we left feeling cheated. I strongly recommend avoiding this location for large groups unless you want to risk losing hundreds of dollars.
We will befiling a formal complaint with the Office de la protection du consommateur (OPC). Quebec
Gilbert Fotso
Great Experience!
Jenney Loutfi
Mina and SORAYA are the best!!! They made our dinner special and amazing!! Thank you guys!! 🥰🥰
Jet Astrologo
For $200 for 2 people the food is not worth it. Great service just disappointing about the food. The ice cream was the best part. I don’t recommend!
We were a big group and the service was amazing! Thank you Mina and the rest of the staff !!
All you can eat meat restaurant with a fun vibe and good service!
Excellent food and service! Mina and the whole team was amazing!
Very plesant service from Mina
Excellent!
Food was great, Litu’s service was great, great time in general.
Excellent!! We enjoyed our Christmas party!
Atmosphere: 5
Food: 5
Service: 5
Amazing food , very friendly service . Changes from your regular restaurant as they just bring food non stop for you, no need to order.
Note that i would not recommend if you are a picky eater or have allergies
Atmosphere: 5
Food: 5
Service: 5
Soraya was a very nice waitress and the service was amazing! Food was pretty good, recommended
Soraya had great service
Restaurantji Recommends
Had a great evening here, Soraya provided great service. Would highly recommend!
I generally don’t like to complain, and in fact, this is the first bad restaurant review I have ever written. However, my experience with the management at La Milsa Laval was so predatory that I feel I have no choice but to warn others. We had a large booking of 23 people and paid a $500 deposit in advance. Unfortunately, due to unforeseen circumstances, only 12 people were able to make it. While I understand that a change in group size can be an inconvenience, the restaurant’s response was completely unacceptable: They "stole" our $500 deposit and refused to credit a single cent of it toward our final bill. Essentially, we paid for our full meal on top of losing the $500, meaning the restaurant pocketed a massive amount of money for services and food they never provided. The Legal Issue To the management: You should be aware of Quebec’s Consumer Protection laws regarding "No-Show" fees and deposits. In Quebec, it is generally considered illegal for a restaurant to charge a "no-show" fee or withhold a deposit unless a specific contract was signed that meets very strict criteria—and even then, the amount must represent actual damages, not a flat-rate penalty. Taking $500 for 11 missing people while 12 others are still sitting there paying full price is a blatant violation of consumer rights. We were looking forward to a great night, but instead, we left feeling cheated. I strongly recommend avoiding this location for large groups unless you want to risk losing hundreds of dollars. We will befiling a formal complaint with the Office de la protection du consommateur (OPC). Quebec
Great Experience!
Mina and SORAYA are the best!!! They made our dinner special and amazing!! Thank you guys!! 🥰🥰
For $200 for 2 people the food is not worth it. Great service just disappointing about the food. The ice cream was the best part. I don’t recommend!
Atmosphere: 4
Food: 1
Service: 4
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