Madame Poulet

3240 Boulevard Saint-Martin O, Laval
(450) 505-6029

Recent Reviews

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Anna Petrosian

I don’t recommend this place because they are trying to squeeze money out of customers. I ordered the special of the day without knowing it’s the special of the day and they charged me full price. While eating, I saw the poster for the weekly specials so I went to ask them why I didn’t get that price and they said it’s because you have to say “special du jour” when ordering and that just seems ridiculous to me. I have never had this experience before, usually the person at the register is happy to notify me of the specials particularly when my order is part of the promo. The food was below average, worth half of what I paid at most. For reference, my total was $21.35 for the burger/fries/soda trio (including tax). I ordered the MP classic burger and it only had 3 ingredients… I could make a better burger at home. Even the table next to me had issues with their order. I overheard the conversation & basically they ordered 3 trios but only got served burgers and drinks (fries were missing). They had to pay separately for the fries and I presume it came out more expensive that way. All this seems very intentional; I have worked in customer service for many years so I recognize a cash grab when I see one.

Jean-michel Lacroix

We went there with 2 kids. The waiting time is forever. Eberyone were waiting for more than 30 minutes. The guy behind the cash was poorly traîned and clumsy and he didn't know what to do. The cook instructed everything. We ordered 20 mcx. The portion was good for the price but he didn't bring us any fork or knives. The fillet was cooked completely but has no taste without the sauce. The bathroom was not cleaned, the dining area was clean. They are very understaffed.

Atmosphere: 5

Food: 3

Service: 1

Alfred Wayne

Michael was very helpful

Atmosphere: 5

Food: 5

Service: 5

jana abdallah

Excellent service par Michael!!

Service: 5

Charles-Antoine Lalanne

bon service

Atmosphere: 5

Food: 5

Service: 5

Evans Vogas

We went to Madame Poulet with high expectations, but unfortunately the experience was disappointing. The staff refused to speak English with us, so we had to order in French, which was manageable but still not very welcoming.

We ordered four plates: the new Chicken Tomacluck for myself and three chicken burgers for my wife and kids. The “chicken burgers” are not really burgers — they’re chicken tenders placed inside a hamburger bun — so be aware of that before ordering.

The Tomacluck was mostly batter, and the chicken inside didn’t taste properly cooked; the texture was still slimy, which was very off-putting.

On top of that, the restaurant was extremely cold — I had to eat my meal with my jacket on. The total for the four meals was approximately $85, which made the experience even more disappointing given the quality.

Ironically, the best part of the meal was the fresh-cut fries. For a chicken restaurant, the chicken itself was not the highlight. Overall, not an experience we would repeat

Atmosphere: 2

Food: 2

Service: 2

Paola D

Horrible experience. It’s was 15 degrees in the restaurant and the staff lied to me saying I controlled by the central. Waited 20 min for the tomacrap very disappointed 33$ later. I never felt so ripped off

Atmosphere: 1

Food: 1

Service: 1

Antoine Leblanc

This experience was absolutely terrible. My girlfriend was given the wrong burger, returned it untouched, and then was argued with about her order despite the bill showing what we ordered and paid for. On top of that, the employee was openly eating and sucking on a snack pack while talking to us, which was unbelievably rude, unprofessional, and disrespectful.
As for my food, being charged nearly 7$ extra for mac and cheese that was literally kraft dinner with fried onions slapped on top is a complete scam. The quality, service, and attitude were all unacceptable. We are beyond disappointed and will never be coming back.

Atmosphere: 1

Food: 1

Service: 1

Samantha St-Onge

My partner and I ordered two combo burgers. They brought me a completely different burger from what I had ordered, which I brought back to the counter, untouched. The lady argued me on what I had ordered despite proof on the bill, and was sucking on a snack pack the entire I was conversing with her, which felt very disrespectful. My partner’s side, a mac n cheese, was basically just Kraft Dinner with some fried onion sprinkled on top. They charge nearly 7$ extra for a side of mac n cheese, only to serve KD!! Very unsatisfied and will not be returning.

Atmosphere: 3

Food: 1

Service: 1

Omer Ahmed

best service from Michael

Atmosphere: 5

Food: 5

Service: 5

Rohan Rustom

We ordered a 20 tenders weekend promo, Micheal served us very quickly and was very welcoming!

Atmosphere: 5

Food: 4

Service: 5

Safi Rezayi

Thanks for the amazing service and friendly environment

Kessle Lopez

I've been a customer for years. I really like what they sell, but the quality has gone down and the staff is less competent. The bathroom is disgusting.

Fatma H.

Great service and suggestions given by Micheal on our last visit! Food is delicious, well preserved and reasonably priced for the portions! Definitely recommend and will come back !

Atmosphere: 5

Food: 5

Service: 5

Rhys Wolfstonecraft

This is in regards to my last 2 UberEats orders, where products are always missing. I realise that there is a lot going on, especially as someone who worked in the food service industry for over 25 years, but the lack of care that I have seen in my orders and the inability to package my orders with all my items is frustrating. They have made the choice to use UberEats as a way to make money then they need to maintain service quality. Considering how many options I have you're right I can go elsewhere.

Food: 5

Service: 2

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