McDonald's

8075 Av. Marcel-Villeneuve, Laval
(450) 255-0142

Recent Reviews

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Jade Pétrin

We saw one of our smoothies fell on the floor, the employees are nice enough to re do it and not simply refill it
The food was really good and even when there was a rush we didn’t waited that long

Atmosphere: 5

Food: 5

Service: 5

Noah Morin

First of all, employees there were in their pajamas while making the food, second, I ordered a sprite and got given some damn lemon sparkling water, which y'all don't even sell. Third, I also ordered a grilled Buffalo chicken wrap and the chicken was not properly cooked. I even ordered a grilled chicken poutine and they gave me crispy chicken. This was the worst experience I have ever had in my entire life. And the waiting? God, THAT WAS HORRIBLE! had to wait damn near 20 mins and there was not even that many people.

Atmosphere: 1

Food: 1

Service: 1

Manuel Jzaie

After 10pm it gets very slow plus they forget what you order even tho it slow 🤣

Mohamed Elsabbahy

Excellent

Atmosphere: 5

Food: 5

Service: 5

Capone “El alentador” Noriega

Not a single McDonald's has the biscoff ice cream. Might as well bring your own cookies

Atmosphere: 1

Food: 1

Service: 1

Tommy Bourque

Very good service ?

Duke T

Where is the egg? Should we check our orders before leaving, or should we trust the employees? Is it difficult to put the ingredients in a McMuffin sandwich?
Order 653 from Saturday November 9, 2024 at 0950.

Atmosphere: 5

Food: 1

Service: 3

Maxime Leclerc-Bélanger

Service au volant interminable. Ma voiture est resté stationnaire plus de 15 minutes une fois ma commande passé. Quelques voitures ont faites marche arrière pour partir tellement l'attente était longue. J'ai fini par faire marche arrière égalememt pour partir tellement le service était lent. Je n'y retournerais pas. Le Mc Donald sur la 440 n'est pas très loin et offre un service bcp plus rapide.

Service: 1

Mike Fournier

This new mcdonald's is not clean the tables are always dirty the bathrooms are filthy. Seems like there is no one in charge.

Atmosphere: 2

Food: 3

Service: 3

Serge Miaka

A big thank you for the exceptional service that impresses customers!

You respect the QSP:
QUALITY, SERVICE AND CLEANLINESS!
It is rare these days for a fast food restaurant, after the customer's withdrawal, mystery to be so efficient.

Effective since you opened!

I am happy with my experiences!

Attentive and proactive managers!

In an era where customers feel increasingly neglected, you enhance the customer experience through your approach.

I sincerely wish you recognition from your superiors; for the customer loyalty you bring to the business.

Atmosphere: 5

Food: 5

Service: 5

Emmy Soulard

Worst mcdonalds everr! The food is always cold and disgusting and nothing better about the service

Atmosphere: 1

Food: 1

Service: 1

Marie-Lune Cloutier

Waiting 20 minutes and we still haven't been able to place an order at the drive-thru even though there are only 3 cars in front of us I didn't even bother to wait any longer I don't recommend it at all

Atmosphere: 1

Food: 1

Service: 1

Frédéric Marsan

Service during peak hours ok, but slow outside these time periods

Atmosphere: 3

Food: 4

Service: 4

Rajithan Siva

The burgers were delicious and cooked to perfection.
However, the service was incredibly slow, which detracted from the overall experience.
It was frustrating to see order numbers being cleared for pickup when the food was not yet ready.
This system caused confusion and unnecessary waiting for customers.
There is definitely room for improvement in terms of order accuracy and service speed.

Kid-friendliness: Happy meals are good options

Atmosphere: 4

Food: 5

Service: 1

Noémie Derrien

Thanks for the extras for the errors, very good, little waiting!!!!

Atmosphere: 5

Food: 5

Service: 5

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