Horrible services! Waited for 15 minutes for a table of two with a couple of empty tables. Then a group of 7 people with no reservations arrived and gets given a table for us. Horrible service, gives horrible atomsphere.
Atmosphere: 1
Food: 1
Service: 1
Nadielle StLaurent
Ashleigh & Kathy were so welcoming and gracious. I have been there a few times and was super impressed with the service as well as the food. As per usual, my meal was delivered quickly and it was delicious and the portion was generous. Love this spot and looking forward to going again!
Atmosphere: 5
Food: 5
Service: 5
Tanya Hamza
Great service by Kathy & Ashley. The food was tasty, delivered quick and with a smile. Lovely place and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Sabrina Mae
I recently dined at Petinos in Laval and unfortunately, my experience was not as expected. We ordered two dishes from the “Montérégie” section, which include a half waffle, eggs, meat, beans, bread, and potatoes. We requested to swap the waffle for a crepe (with a $1 upcharge) and opted out of meat and beans due to dietary restrictions.
When it came to the eggs, I chose an omelette, but the waiter did not mention any additional charges for the omelette, i asked if the omelette came with any toppings and he said it comes with 1 choice so i said ok ill do cheese i guess. I believe the waiter may have misunderstood when i asked if the omelette comes with any toppings. Because why is it when i got the bill i was charged extra for the omelette and extra for the cheese! So already 2$ extra to swap the waffles for a crepe, we asked for strawberry also inside one of the crepes another 1$, and they charged 1$ for the omelette which they never mentioned and it doesnt say in the menu what egg choice you can have with your plate, and then 3$ for the cheese in the omelette that i didnt really care for but i figured since the waiter said i can have 1 choice with the omelette i went for it. What upset me the most is even though we removed the meat which is themost expensive part of the whole plate and we removed the beans they didnt offer to replace it with any of the other choices. And on top of that i chose the banana peanut butter nutella crepe with english cream, i received just banana and nutella, when i mentioned it to the waiter after i cut through it and noticed it wasnt what i ordered he just took my plate back and he added a little drizzle if peanut butter and a but if cream instead if just changing it. I had to tell him to replace it!
So 2 plates ended up coming at 67$ and
Overall, while the food itself was okay, the unclear pricing and extra charges without explanation left a negative impression.
Atmosphere: 2
Food: 2
Service: 2
Mayla Badra
Just had a perfect breakfast, food was delicious & fresh. However, I can’t say the same for the service. The waitress with purple hair really made the experience unpleasant.
Atmosphere: 5
Food: 5
Service: 1
D ad
It was my 3rd visit at that restaurant and it was the first time that the service was crappy. I am rating a 3 for service because the girl at the reception was great. The waitress was the rude one. Her service was awful and she had that entitled attitude when it comes to her tip. She is lucky that I wasn’t the one pocking the tab, because she wouldn’t have gotten any. I ordered a moccachino which wasn’t warm enough for my taste. I brought it to her attention, expecting get to offer to warm it up, but she offered to bring another one. As it was taking time to get the other one and it was cold where I was sitting, I continued drinking the old one. When I saw that she had no intention of bringing another one, I asked her. She had the nerves to tell me that she didn’t think the drink was cold and I had finished it anyway. I was shocked but I was gonna let it go but I decided to let her know so that she wouldn’t expect a tip from me. When I told her that she was the one who offered to give me a new drink, she decided to bring it even if I told her that I didn’t want it anymore. She definitely needs to reconsider her career choice. I don’t get it with waitress and waitresses giving crappy services but feel entitled to tips. And not everybody is trying to make up stories to get free drinks ($6 drinks too). Tips are based on your services. You want tips, then fix your attitude!
Atmosphere: 5
Food: 4
Service: 3
Andrea T
Not much waiting time. Very nice place for breakfast
Atmosphere: 5
Food: 5
Service: 5
Mathieu M.
Food is average for a breakfast place, but the place is so always crowded that it is a nuisance to eat here. Edit: tried it again a few weeks ago, and none of the issues were resolved and instead we handed up with a snappy and unprofessional waiter who only calmed down after I stared at him for 30 seconds without saying anything. Yes, the place was crowded, but it is no reason to act this waybeith guests.
Atmosphere: 1
Food: 3
Service: 2
Boris Buric
The new staff is not like the old. Over 10 min waiting to get served when the place was half empty . Forgetting and bringing wrong things .never anyone came to refill my coffee.
Atmosphere: 4
Food: 5
Service: 2
Shawkat Ara Haider
Delicious food with very beautiful environment at outdoor and indoor. I love their hospitality.
Horrible services! Waited for 15 minutes for a table of two with a couple of empty tables. Then a group of 7 people with no reservations arrived and gets given a table for us. Horrible service, gives horrible atomsphere.
Atmosphere: 1
Food: 1
Service: 1
Ashleigh & Kathy were so welcoming and gracious. I have been there a few times and was super impressed with the service as well as the food.
As per usual, my meal was delivered quickly and it was delicious and the portion was generous.
Love this spot and looking forward to going again!
Atmosphere: 5
Food: 5
Service: 5
Great service by Kathy & Ashley. The food was tasty, delivered quick and with a smile. Lovely place and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I recently dined at Petinos in Laval and unfortunately, my experience was not as expected. We ordered two dishes from the “Montérégie” section, which include a half waffle, eggs, meat, beans, bread, and potatoes. We requested to swap the waffle for a crepe (with a $1 upcharge) and opted out of meat and beans due to dietary restrictions.
When it came to the eggs, I chose an omelette, but the waiter did not mention any additional charges for the omelette, i asked if the omelette came with any toppings and he said it comes with 1 choice so i said ok ill do cheese i guess. I believe the waiter may have misunderstood when i asked if the omelette comes with any toppings. Because why is it when i got the bill i was charged extra for the omelette and extra for the cheese! So already 2$ extra to swap the waffles for a crepe, we asked for strawberry also inside one of the crepes another 1$, and they charged 1$ for the omelette which they never mentioned and it doesnt say in the menu what egg choice you can have with your plate, and then 3$ for the cheese in the omelette that i didnt really care for but i figured since the waiter said i can have 1 choice with the omelette i went for it. What upset me the most is even though we removed the meat which is themost expensive part of the whole plate and we removed the beans they didnt offer to replace it with any of the other choices. And on top of that i chose the banana peanut butter nutella crepe with english cream, i received just banana and nutella, when i mentioned it to the waiter after i cut through it and noticed it wasnt what i ordered he just took my plate back and he added a little drizzle if peanut butter and a but if cream instead if just changing it. I had to tell him to replace it!
So 2 plates ended up coming at 67$ and
Overall, while the food itself was okay, the unclear pricing and extra charges without explanation left a negative impression.
Atmosphere: 2
Food: 2
Service: 2
Just had a perfect breakfast, food was delicious & fresh. However, I can’t say the same for the service. The waitress with purple hair really made the experience unpleasant.
Atmosphere: 5
Food: 5
Service: 1
It was my 3rd visit at that restaurant and it was the first time that the service was crappy. I am rating a 3 for service because the girl at the reception was great. The waitress was the rude one. Her service was awful and she had that entitled attitude when it comes to her tip. She is lucky that I wasn’t the one pocking the tab, because she wouldn’t have gotten any. I ordered a moccachino which wasn’t warm enough for my taste. I brought it to her attention, expecting get to offer to warm it up, but she offered to bring another one. As it was taking time to get the other one and it was cold where I was sitting, I continued drinking the old one. When I saw that she had no intention of bringing another one, I asked her. She had the nerves to tell me that she didn’t think the drink was cold and I had finished it anyway. I was shocked but I was gonna let it go but I decided to let her know so that she wouldn’t expect a tip from me. When I told her that she was the one who offered to give me a new drink, she decided to bring it even if I told her that I didn’t want it anymore. She definitely needs to reconsider her career choice. I don’t get it with waitress and waitresses giving crappy services but feel entitled to tips. And not everybody is trying to make up stories to get free drinks ($6 drinks too). Tips are based on your services. You want tips, then fix your attitude!
Atmosphere: 5
Food: 4
Service: 3
Not much waiting time. Very nice place for breakfast
Atmosphere: 5
Food: 5
Service: 5
Food is average for a breakfast place, but the place is so always crowded that it is a nuisance to eat here.
Edit: tried it again a few weeks ago, and none of the issues were resolved and instead we handed up with a snappy and unprofessional waiter who only calmed down after I stared at him for 30 seconds without saying anything. Yes, the place was crowded, but it is no reason to act this waybeith guests.
Atmosphere: 1
Food: 3
Service: 2
The new staff is not like the old. Over 10 min waiting to get served when the place was half empty . Forgetting and bringing wrong things .never anyone came to refill my coffee.
Atmosphere: 4
Food: 5
Service: 2
Delicious food with very beautiful environment at outdoor and indoor. I love their hospitality.
Restaurantji Recommends
Was at Petinos yesterday, had the berries pancake and it’s the best in town! Bacon was delicious too. Would recommend
Atmosphere: 5
Food: 5
Service: 5
Thank you Franca for everything .
Atmosphere: 5
Food: 5
Service: 5
Le steak a 32$ est mid
Good food but noisy when restaurant is crowded.
Atmosphere: 4
Food: 5
Service: 5
Thank you Kathia for the amazing service and hospitality
Atmosphere: 5
Food: 5
Service: 5
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