Presotea Carrefour Laval

Zero service managed by amateurs 👎

Bad service from amateurs who work

Every time I came to shop at Carrefour Laval, I bought mango bubble tea from them. However, in recent days, they have changed their lids and put less product in their drinks. Before it was transparent and we saw everything

I had a stale-tasting mango boba tea, spent 10.49$ + tx. Called them and they said we can't do anything, even if the drink is still 99% full. Quite disappointed that they cannot make sure a client is satisfied or have any accomodations regarding an issue in their part.

Very arrogant and even rude young man.
First and last time!……

Atmosphere: 1

Food: 1

Service: 1

Always busy. Bubble teas and various smoothies

Atmosphere: 4

Food: 5

Service: 5

The earl grey milk tea was really bad. Their tapioca pearls and pudding and jelly have 0 flavour. + everything is milk powder !!!!

Atmosphere: 5

Food: 1

Service: 2

Very very rude young people who work advise against it, there are a lot better elsewhere, they don't deserve your money. Rude to the point that she snatched the bill from my hand and I promise you that I was super polite… I asked for a drink without ice I received it with ice I politely asked to have it without ice… (response from her employee change nothing with or without ice it's just frozen water and your drink is made with water) they removed the lid in front of the sink and they are put back to back I have no idea how they removed the ice of my drink I asked to be reimbursed they started making fun of me in front of my child and laughing because I didn't want ice in my drink supposedly it was a cold drink... in front of the cash register I have the bill in hand the cashier told me snatching it out of my hand while I'm talking to her colleague without asking her to reimburse me. when she took out the money to reimburse me she handed me over very very impolitely. (I didn't mention all the little details)

Service: 1

Bubble teas are disappointing. Also the fact that ur not allowed to make ur own bubble tea is disappointing.

Atmosphere: 4

Food: 2

Service: 2

Extremely expensive and woman at the checkout in a bad mood

Vegetarian options: None

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Brown Sugar Pearl Boba Latte Latté Au Sucre Roux Avec Perles de Tapioca

Malheureusement, ils n'acceptent pas les cartes cadeaux du Carrefour Laval, sachant qu'elles se trouvent à l'intérieur du centre. Ils doivent laisser un avis officiel pour ne pas accepter les cartes émises par le Carrefour Laval. C'est quelque chose d'inacceptable. Cependant, le service est bon, Il y a tellement de glace à l'intérieur de la boisson que le goût est faible.

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Brown Sugar Pearl Boba Latte Latté Au Sucre Roux Avec Perles de Tapioca

Mango slush is beyond anything
Tried their brown sugar milk tea was good :)

Atmosphere: 5

Food: 5

Service: 5

Always good. Just ask the way you like your drink and you won’t be disappointed.

Atmosphere: 3

Food: 5

Service: 5

Their mango cheese cloud is not as good as presotea downtown. Feels sour a but.

Very rude and not polite

Atmosphere: 1

Food: 1

Service: 1