Randolph Pub Ludique Centropolis

Very shady reservation procedures, reconsider having fun with your friends elsewhere

First experiance, will do again. A great place to test board games before buying them.

I love the concept at Randolph and I go there often, don’t get me wrong, but this time I noticed a lot.

Before everything, I must say that the service offered by our waitress (lady with short hair and glasses) and our gamemaster (gentleman with long hair) was AMAZING!
The waitress was quick to get our orders and was so friendly and the gamemaster was so helpful with finding us the most fun games!

When my small group and I first arrived we went in by what seems like an unspecified “backdoor” where we were not greeted nor guided to the right entrance. After noticing a big group of people waiting on the opposite side, we quickly realized where the actual entrance was. We were aware of their late policy where if you arrive more than 15min late they cancel your reservation, so we were glad we got there just on time. Despite this, we waited and waited for the hostess to finally show up and greet us, which caused the 15min to become 20min.
Unfortunately, we were welcomed by a rude and aggressively toned lady who refused to accommodate our reservation as we were “too late”.
I respect the policy they have, especially considering how busy this place gets, but rejecting our reservation this rudely (5min after the cutoff) before we could even explain why we were welcomed this late was not how good service should be offered.
We were taken aback by the way the hostess spoke to us, but decided to ignore it as we were here to have a good time and because she still put us on a waiting list to be seated.

As for the food, real life “expectations vs reality”. Do not trust the pictures on their menu or else you will be disappointed. The food quality is as you’d expect for pub food, so no complaints there of course. But the portions… Tiny! Please look at how the “shareable nachos” look on their menu vs what we received… The poutine was small, but not advertised as shareable (so it’s understandable), but we still enjoyed it!

Moral of the story, if you go to Randolph, just go for the cool vibes! Don’t expect much from the food and welcome experience, but expect to play fun games and listen to good music!

Atmosphere: 5

Food: 2

Service: 3

Had a great date there. The games are fun and the staff very helpful

Atmosphere: 4

Food: 3

Service: 5

Drinks are 100% watered down. I came to drink and play games with friends and I’m a lightweight… after 3 cocktails and 2 shots I didn’t feel anything when usually a mojito is enough to get me tipsy. The food was disgusting as well so my husband and I went to Shakers right next to Randolph and got drinks and food there instead because it’s not watered down there.

Atmosphere: 2

Food: 1

Service: 2

Nice place to play some boardgames with friends. Snacks are pretty pricey though. Pretty loud ambiance can make it hard to hear one another . Employees were all very kind and helpful.

Atmosphere: 3

Service: 4

Perfect place

Atmosphere: 5

Food: 5

Service: 5

Frankly service was not good, disappointing.

Water is self-serve despite the $9 entry fee and pricy food/drinks, but there we had to ask for the cups to be refilled more than once and the water jug/cooler was empty the whole night.

Drinks were good, fried food was okay - Poutine was served without a fork or cutlery. Napkins are also self serve. Dessert was not good even with the low expectations. Store bought cake with a puddle of caramel in the plate.

Atmosphere: 3

Food: 2

Service: 1

Very loud, friendly staff, did not try the food

Atmosphere: 4

Service: 4

Great cocktails and had a lot of fun with friends
Great place to discover new board games.

I had a wonderful time at Randolph! The atmosphere was lively, the games were fun, and the animators were the sweetest. Special thanks to Cédric for making the night even more fun!

Atmosphere: 5

Food: 3

Service: 5

Great spot to play board games with friends. Staffs are amazing!

Atmosphere: 5

Food: 3

Service: 5

Good place for play and eating

Atmosphere: 5

Food: 5

Service: 5

Loved the place, the staff is very friendly, they have a big selection of games and the drinks weren't too bad, the only thing I haven't tried yet is the food!

Atmosphere: 5

Food: 4

Service: 5

Loved the place, the staff is very friendly, they have a big selection of games and the drinks weren't too bad, the only thing I haven't tried yet is the food!

Atmosphere: 5

Food: 4

Service: 5