Restaurant L'Avenue Laval

We were at the Brossard location. 9am Saturday, no waiting line. Nice, dynamic ambiance. Tables distribution excellent, not to close each other, places for solo, couples and groups. The attendants were very polite and well informed. Prices are competitive. They are different, with their own style. Not mass coffee serving, good quality of ingredients. Presentation of plates need improvement. I'll go back.

Dear owner of l’avenue (Toronto location), My friend and I attended brunch at your Toronto location on Saturday November 16th. We waited in line for approximately 45 minutes. I was extremely disappointed with the prioritization of your friends when they came to the front of the line asking for a table. When I asked the staff why they were being seated before us and many others, your staff candidly stated that they were friends of the owner and that was why they were being seated. First, I found this to be extremely disrespectful to all the customers who waited in line for as long as we did. Second, the ignorance of your staff to candidly say “they don’t have a reservation but are friends of the owner” was disappointing and upsetting. I don’t blame your staff for the ignorance, but hold you accountable as the owner. I would think it is common sense, as an owner, to be mindful of the impact to your business and paying customers the message this sends to those waiting in line. I personally felt unappreciated. If we did not wait 45 minutes and were 3 groups away from being seated (and very hungry), then I probably would have left. The food and service were subpar. I will not be returning to your restaurant and as a Toronto local, I will be sure to not recommend to others.

Amazing breakfast! The lemon blueberry pancakes are the best I've ever eaten! Big portion, plan to take home the leftovers ;)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lemon Blueberry Pancakes

Solid brunch, a bit loud overall.

Atmosphere: 4

Food: 5

Service: 4

L’Avenue in Laval is a true gem for brunch lovers! The atmosphere is vibrant and welcoming, making it an ideal spot for a relaxed meal. The menu features a creative variety of dishes, from classic eggs Benedict to unique options like their signature French toast, all expertly prepared and beautifully presented.

The service is attentive and friendly, enhancing the overall experience. The coffee is robust, and the cocktails add a fun twist to brunch. With generous portion sizes and reasonable prices, L’Avenue delivers excellent value. Whether you're a local or just visiting, this place is a must-try for a delightful brunch experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bobby Does Dallas

The branch on the Plateau was my favorite lunch restaurant for years. Incomparable meals at reasonable prices for the quality and portions we had. The Laval branch? A real joke. Where did they get their waitress? No service worthy of the name. No way to get menus, she fills two glasses of water but leaves the other two empty (there were 4 of us!), we ask her for cream and milk for our coffees, in vain... we had to 'we go get them ourselves, no spoon to stir our coffee, never once did she come to see us to make sure we were enjoying our meal, however when it was time to bring us the bill, that, she was quick. She brings us her credit card machine where they ask us if we want to leave 18, 20 or 25% tip after taxes!!!! Are you going crazy?! Not even the 15% option and it's calculated AFTER taxes, what a fraud. Fortunately, I was able to enter my tip myself, but how many people get fooled like this?
The meal...again, people laugh at us. In 2021, and I will include photos so you can see the difference, the L'INDÉCIS dish cost $19.75 and included 3 savory items (e.g. bacon, ham and baked beans) + 1 sweet item. The carrot cake pancake was twice the size, loaded with cream cheese between each pancake and there were nice chunks of pineapple and walnuts in the batter. It was a delight! For $19.75 with coffee included, it was incredible. This time my partner had the blueberry and ricotta pancake with the indecisive dish (and 3 savory items included). The plate was so large that the bread came separately. Today (2024) I went to the Laval branch. Same dish, 3 years later, the undecided is $5 more ($24.50) and it only includes one savory choice (whereas before it was 3 for $5 less). The carrot cake pancake is a real stuffing. It's like a dry whole wheat pan with a light slurry on top. So dry that even with syrup, it wasn't any more succulent. I swear this pancake used to be INCREDIBLE with its thick cream cheese topping between each pancake. The plate is much smaller than before for $5 more than in 2021 and it tastes very ordinary. I also remember that the coffee was delicious on L'Avenue du Plateau. Here, it tasted like water...
But what a total disappointment. And to see all these people lining up to eat there, being fooled by the prices, the quality and the poor service. Not to mention the payment system which offers us tips from 18% after taxes... Avenue Laval.... it's over.

Atmosphere: 2

Food: 3

Service: 1

Unfortunately first and last time going there. The waiter, also manager from my understanding, was extremely unprofessional. There was clearly some kind of work drama/issue and for a good 20 minutes you could hear her going off. Bro this, bro that, telling her staff off, cussing all kinds. It was super unpleasant to have to sit through that. I get people mess up but to scream at your employee to the point that everyone can hear, not cool. The food was mediocre, potatoes clearly were not fresh (super hard and stale) and there was a huge piece of egg shell in my over easy eggs (glad I saw it before taking a bite) Coffee tasted extremely bitter too (old or burnt) and it was served in a very chipped mug. So disappointed in my experience.

Atmosphere: 2

Food: 2

Service: 2

Great experience if you are not in a hurry.
There were six of us on the terrace. The music was loud inside.
I loved my carrot cake pancake dish.
Ordinary service. Server absent. We ran out of water. I asked two waiters for the bill only to wait 20 minutes before getting it. For a restaurant lunch is way too long.

Atmosphere: 4

Food: 4

Service: 2

Great food and service. The staff are super friendly and attentive.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shakshuka Rouge Red Shakshuka

NOTICED:

I would like to mention to you that washing tables with WINDEX BLUE is not recommended because this product gives off strong perfumed odors and ammonia which makes it difficult to breathe and many people are allergic or intolerant to this product like me because this product is really very very strong.

Please change to odorless, eco-friendly and disinfectant products like *THE UNSCENTED COMPANY* products.

Thank you for your understanding.

Atmosphere: 4

Food: 4

Service: 4

Good food but really slow service

Atmosphere: 3

Food: 4

Service: 2

Food is well prepared and is served very fast. Servers are kind, nice and experienced.

Atmosphere: 4

Food: 4

Service: 5

Food is good and menu is refreshing from same old breakfast menus. There's often a line up, be patient. Because it's so busy, service is a little slow for this type of place. Specially getting coffee refill. Overall a nice place to try out.

Vegetarian options: You can alter most items on the menu to your liking

Dietary restrictions: My girlfriend is gluten intolerant, they accommodated her easily

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: All Beef Breakfast Beef Beacon

Good food thank you

Atmosphere: 5

Food: 5

Service: 5

Unfortunately, the dining experience left a lot to be desired. The potatoes, obviously canned, lacked freshness, with an unmistakable slightly vinegary aftertaste. Also, instead of the expected turned eggs, I was served an omelette, dry and unseasoned. The sausage was also very dry, and the cretons lacked flavor.

The bacon was okay, but the ham was surrounded by too much fat. The pancakes and French toast were disappointing, limp and flavorless, and the essential maple syrup wasn't even included in the bag. Only the wand stood out for its quality. An overall disappointing experience.

Atmosphere: 4

Food: 1

Service: 3