Second Cup Café
3035 Boul. le Carrefour Unit Z024, Laval
(450) 688-8149
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3035 Boul. le Carrefour Unit Z024, Laval
(450) 688-8149
I cannot describe how incompetent the staff is in this place. I stood in front of the cashier for 5 minutes while she and the guy at the coffee machine were taking a call. I asked for a light ice, got a full cup of ice. Asked for a vanilla latte, got a mocha latte. Showed her that I got the wrong order and she said it wasn't her problem and left me talking to my self. Disgusted.
There are a lot room to be improved!
Poor service in getting the order and processing for customer.
Barista doesn’t know well the receipt how to make the drinks (put the wrong regular milk for my Choco-Banane that supposed to be Oat milk).
Lastly, just got my drink on the blank cup without the Second Cup Logo 🥤
Terrible service and even worse coffee
The worst employee treatment, employees need a.lot of training, coffe doesn't taste good. They made pay 1$ for empty cup NOT RECOMMENDED
I had an extremely disappointing experience with Denny. His attitude was unprofessional from the start, and instead of handing me my change, he threw it at me. That kind of disrespect is completely unacceptable in customer service. Not only was he rude, but his overall demeanor made it clear he had no interest in helping customers. If this is the standard for service at this place, I won’t be returning. Management should seriously reconsider who they put on the front line representing their business.
Mike is the best
Tried the iced matcha and it was terrible.
I asked the barista if the matcha was good before purchasing and she said yes. But when I asked her if it was sweetened, she said she didn’t know 💀
I paid 7$ for the cheapest tasting matcha ever. Wouldn’t recommend
Great coffe
Denis make great latte
Denis give the best service make great latte
Restaurantji Recommends
Best latte
Best latte
Best latte in momtreal
Denis is the best
the customer service is bad. rude to kids
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