Starbucks Coffee Company
550 Rue Lucien-Paiement, Laval
(579) 939-6522
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The whole team is great, drinks are always amazing and delicious! Marie is also very welcoming and always smiling. Anyways I will forever come back to this Starbucks! Highly recommend :)
Atmosphere: 5
Food: 5
Service: 5
Drink made by barista w red hair made my stomach ache for the rest of day:/
Food: 2
Service: 1
This is the most well run Starbucks. Fast, efficient and very clean. Having worked in restaurants, I believe that Stella would be the type of person I would want to hire.
Atmosphere: 5
Food: 5
Service: 5
I recently visited this café and got their matcha (one of my usual orders at Starbucks) and unfortunately, it was the worst matcha I’ve ever had. It had an unexpected strawberry flavor, even though I didn’t order anything strawberry-related. On top of that, there was no foam as expected even though I paid extra for it. The matcha was mostly mousse, and half of it had an airy, almost weightless texture that didn’t resemble proper matcha at all. When I mentioned my concern, the staff only offered excuses rather than solutions, the barista even told me that the vanilla foam was at the bottom which was clearly not.
Overall, a disappointing experience.
Food: 1
Service: 1
Yesterday I went to a Starbucks and I noticed that all the employees seemed stressed and tired. I even heard the manager being a bit rude and not handling her own stress well. She really shouldn’t pass her stress onto the baristas, who were doing a great job. I won’t be going back there because the atmosphere made me really uncomfortable.
You should accept dogs next time
Atmosphere: 1
Food: 1
Service: 1
No seats to set inside, only summer terrace outside
Good for coffee to go only or summer time.
very very slow, almost 20 minutes for a latter and a cold brew..
Atmosphere: 3
Food: 2
Service: 1
20 minute wait for a refresher drink and they messed up my order (I ordered on the app as well 15 minutes before arriving and still had to wait another 10 minutes in store)
Service: 1
Service too slow , took half an hour of a coffee this branch ruined Starbucks coffee reputation
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
PERFECTION!!
Atmosphere: 5
Food: 5
Service: 5
They put so much ice. This is insane. I never had other Starbucks like this
Atmosphere: 1
Food: 1
Service: 1
The service is very poor. The staff in the store have a very bad attitude and are very slow. It takes a long time to drink a cup of coffee that does not meet Starbucks standards. It tastes terrible. I hope that people who see this will not come to this coffee shop again.
Atmosphere: 1
Food: 1
Service: 1
Service was slow (waited 20 minutes for a mobile pickup order) and the staff didn’t feel very welcoming.
It was my first time at this location and I will not be going out of my way to come back. I stopped by on a weekday around 11am and while it was a bit busy, it definitely wasn’t busy enough to justify waiting that long for a coffee I ordered online. I waited by the clearly labeled mobile pickup area which is actually separated by a wall from the in-store pickup section. They placed my drink in the in-store section but luckily I was there to hear my name being called. Otherwise, I would’ve just kept waiting for my order.
Overall, the place just felt disorganized. There’s no indoor seating (just an outdoor patio) and no music playing inside, so the vibe inside felt kind of flat and uninviting.
I really miss the old Starbucks next to Indigo. The baristas there were super friendly, the vibe was fun, the service was much quicker, and I always felt welcomed. At this new location, it felt like I was bothering the staff just by picking up my coffee. No one checked in or offered help while I stood around waiting either.
Atmosphere: 1
Food: 3
Service: 1
I was at this Starbucks during the exact incident described in the previous review. While it’s true the staff was short-handed and service was delayed, what that review completely ignores is how the customer acted.
He shouted at the staff, created a scene in front of everyone, and disrespected employees who were clearly doing their best under pressure.
Yes, service matters. But so does basic human respect. We are all humans before we are customers. That should never be forgotten!
Service: 5
Loading...