Customer service is really bad me and my mom was waiting for just two coffee for like 25 min they talk more than they doing their job otherwise the food is good the atmosphere is really bad they are rude and has attitude
Atmosphere: 1
Food: 4
Service: 1
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At this location...1440, boul. cure-labelle... Drive-thru is supposed to be open till 11pm. I shown up at the Drive-thru order in my car...at 10:50pm....wait patiently for minutes....after minutes.....saying....hello....anyone there.... At 10:56 pm....out of frustration and zero service i drove off. A business that is OPEN ...should be OPEN and serve clients at the Drive-thru without any exception. The store was completely closed up...not 1 soul of employee inside..... Whoever was on shift that evening (Sep, 20,2025) should dealt with and reprimanded for this. Not acceptable for a multi-million dollar corporation not respecting their operating hours.
Atmosphere: 1
Food: 1
Service: 1
Mr. T. R. Ace
Staff were nice but if I’m paying $10+ for a breakfast sandwich combo you couldn’t give me some mayo on my bagel? They wanted $1.15 extra for a spread of mayo. The restaurant need a good sweep, the tables were dirty and the garbage was full, Do better.
Atmosphere: 2
Food: 3
Service: 3
Parvaneh Sharghi
The place is not clean most of the time.
Atmosphere: 3
Food: 3
Service: 3
Aspire
Walked in and walked right back out. Wasn't what we expected.
Lino Cabral
Love it
Atmosphere: 5
Food: 5
Service: 5
Steph “Biaxialsnake” Des
Service is ok, place is generally clean but staff could smile a bit more..
Atmosphere: 3
Food: 4
Service: 3
John Dimock
Standard Tim's, but listed at closing at 11 when they really close at 10. Actually here at 9:55 and the doors are already locked. Yay.
Oopsie Loopsie
Such a good experience, lovely staff. Feels good to come here first thing in the morning and feel great vibes and beautiful smiles. Always ready to make sure our day goes well.
This is one of the best tim’s branch I ever visited. The staff is very friendly specially the supervisor Meena. She is very polite and professional. Also, the food is always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Fawah Wahedi
This was hands-down the best drive-thru experience I’ve ever had at any Tim Hortons! The staff was incredibly friendly especially the lady who took my order at the drive-thru, fast, and got everything exactly right—even with unusual requests. My order was hot, fresh, and served with a genuine smile. It’s rare to see such great service these days—huge shoutout to the team for making my day better!
mahad ali
Service is better than other Tim's. khadija makes the best ice caps!
Atmosphere: 5
Food: 5
Service: 5
Prabh Dhatt
I’ve always enjoyed Tim Hortons, but my recent visit was extremely disappointing due to the rude and unprofessional behavior of the staff. They seemed annoyed when taking my order, gave short and dismissive answers, and looked visibly irritated when I asked a question about the menu. No greeting, no thank you, and zero courtesy. Basic customer service was completely lacking. This isn’t the experience I expect from such a well-known brand. Hope the management addresses this issue seriously.
Lyne Poirier
WORST TIM EVER... awful service.. food missing you have to remind them.. you forget something, they tell you you should have asked at the drive through window... and in person same thing.. if I could give a zero I would.. am forced to give a 1
Don’t have nothing of the menu for eat, terrible
Atmosphere: 1
Food: 1
Service: 1
Customer service is really bad me and my mom was waiting for just two coffee for like 25 min they talk more than they doing their job otherwise the food is good the atmosphere is really bad they are rude and has attitude
Atmosphere: 1
Food: 4
Service: 1
At this location...1440, boul. cure-labelle...
Drive-thru is supposed to be open till 11pm.
I shown up at the Drive-thru order in my car...at 10:50pm....wait patiently for minutes....after minutes.....saying....hello....anyone there....
At 10:56 pm....out of frustration and zero service i drove off. A business that is OPEN ...should be OPEN and serve clients at the Drive-thru without any exception.
The store was completely closed up...not 1 soul of employee inside.....
Whoever was on shift that evening (Sep, 20,2025) should dealt with and reprimanded for this.
Not acceptable for a multi-million dollar corporation not respecting their operating hours.
Atmosphere: 1
Food: 1
Service: 1
Staff were nice but if I’m paying $10+ for a breakfast sandwich combo you couldn’t give me some mayo on my bagel? They wanted $1.15 extra for a spread of mayo.
The restaurant need a good sweep, the tables were dirty and the garbage was full,
Do better.
Atmosphere: 2
Food: 3
Service: 3
The place is not clean most of the time.
Atmosphere: 3
Food: 3
Service: 3
Walked in and walked right back out. Wasn't what we expected.
Love it
Atmosphere: 5
Food: 5
Service: 5
Service is ok, place is generally clean but staff could smile a bit more..
Atmosphere: 3
Food: 4
Service: 3
Standard Tim's, but listed at closing at 11 when they really close at 10. Actually here at 9:55 and the doors are already locked. Yay.
Such a good experience, lovely staff. Feels good to come here first thing in the morning and feel great vibes and beautiful smiles. Always ready to make sure our day goes well.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is one of the best tim’s branch I ever visited. The staff is very friendly specially the supervisor Meena. She is very polite and professional. Also, the food is always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
This was hands-down the best drive-thru experience I’ve ever had at any Tim Hortons! The staff was incredibly friendly especially the lady who took my order at the drive-thru, fast, and got everything exactly right—even with unusual requests. My order was hot, fresh, and served with a genuine smile. It’s rare to see such great service these days—huge shoutout to the team for making my day better!
Service is better than other Tim's. khadija makes the best ice caps!
Atmosphere: 5
Food: 5
Service: 5
I’ve always enjoyed Tim Hortons, but my recent visit was extremely disappointing due to the rude and unprofessional behavior of the staff. They seemed annoyed when taking my order, gave short and dismissive answers, and looked visibly irritated when I asked a question about the menu. No greeting, no thank you, and zero courtesy. Basic customer service was completely lacking. This isn’t the experience I expect from such a well-known brand. Hope the management addresses this issue seriously.
WORST TIM EVER... awful service.. food missing you have to remind them.. you forget something, they tell you you should have asked at the drive through window... and in person same thing.. if I could give a zero I would.. am forced to give a 1
Atmosphere: 2
Food: 3
Service: 1
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