Tim Hortons

5700 Boulevard des Laurentides, Laval
(450) 937-2380

Recent Reviews

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Manon Richer

Mélanie knows her work really well and offers impeccable service, thank you my beautiful xoxo

Atmosphere: 5

Food: 5

Service: 5

Jessica Bonhomme

Terrible service at the drive through.

Liese there employe told me to advence to the window of the drive without taking my order. I told him many time that i wanted the bucket of 31 timbit that they had for halloween. I show him the bucket on the tim horton app and he told me that he dont do it and that not on the menu. When all the tim horton have them.

Worst customer service ever, if i could i would give no star. The employe Liese was on his phone and dint want to work. Fire Liese, he was impolite. He act like i was an idiot when he told me that this tim horton dont serve timbit.

Atmosphere: 1

Food: 1

Service: 1

Djamel Boukhari

Employers are very slow and unhelpful and you waste all your time

Food: 1

Service: 1

MJ

I would like to say that this Tim Horton is the formula 1 of Tims in Quebec. I'm taking a detour to get to this Tim. The staff are extremely fast and they do their job perfectly. I read some reviews and I don't know what time you go but I do any time and any day! I have always had EXTREMELY fast and professional service. Thanks to the employees Good job guys! 🙂

Atmosphere: 5

Food: 5

Service: 5

Mélissa M

Sunday 7:30 p.m. I taste like a donut. We stop at Tim Hortons of course and believe it or not!!! There were no donuts and no timbits. ??? Have you changed the concept??

Jimmy Alexander

The service really leaves something to be desired, I just want to go get a coffee and I have my son's game at the arena next door and I'm going to arrive late because their drive-thru service is really unreliable.

THANKS

Atmosphere: 1

Food: 1

Service: 1

Gabriel

Not enough to use in my opinion like everyone else in 2024, then we will tell each other, when you ask for a large 2x2 pi that it has no sugar in it I mean coffee, cream and sugar. .. it's not building a house and waiting 20 minutes for a simple coffee without sugar. Well, it's not getting any better here, my opinion

P.S. no matter the time of day it’s always a service like this

Atmosphere: 1

Food: 1

Service: 1

Habib Mastara

Yani gave the best costumer service I've ever received.

Atmosphere: 4

Food: 4

Service: 5

Rosa Ferrulli

Very bad customer service. Personnel is rude and very slow.

Atmosphere: 3

Food: 4

Service: 1

Diana Garzon

Don't ever place the order on the board because there are products that even the manager doesn't know

Atmosphere: 1

Food: 2

Service: 1

Times max

Good service

Atmosphere: 5

Food: 5

Service: 5

Nathalie Prudhomme

Very poor service.

Atmosphere: 1

Food: 1

Service: 1

Joury Younes

How hard is it to operate a drive-thru!! We waited for a few min at one of the drive-thru stations with no response. Thought maybe it's broken, so we backed up and went to the other station. A few min later, still no response. So approached the window and were told they were occupied! At least voice over that you will need a few minutes!!! We were then told to park and wait for our beverage, but it took forever, so we had to go into the store. They were replenishing the coffee machine!! How about sharing status so expectations are set??
It would have been just easier to do a walk-in.

Atmosphere: 3

Food: 4

Service: 1

Ladwiley Ulysse

I ordered donuts around 12:45am and Daniella's service was excellent!

Alpha Centauri

This girl with arab accent gave me attitude on several occasions in the drive-through. If you dont like your job - quit, dont make my day even worse. Food overall good

Atmosphere: 2

Food: 4

Service: 1

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