Tim Hortons

825 Bd Vanier, Laval
(450) 661-9400

Recent Reviews

Javiera Antonia

the service is

Atmosphere: 1

Food: 1

Service: 1

patlav09

Very poor customer service, not friendly at all and impatient, I have rarely seen that. Monday evening 11:50 p.m. March 11, 2024

Atmosphere: 2

Food: 3

Service: 1

Personne Fictive

Worst place to have coffeeThey don't want to do normal work and make customers wait all over the place after placing the order so as not to exceed the timer but if you do your work you won't exceed your timer, don't be proud of your work if you cheat for your results

Atmosphere: 1

Food: 1

Service: 1

Ricolleau Louise

They never have the new stuff, it’s a

Atmosphere: 2

Food: 2

Service: 2

Christine Robert-Gauthier

WoW! Great new team. Well done ??Very fast, proactive, smiling, happy, nothing forgotten and very good. A team that deserves to stay for a long time ??

Atmosphere: 5

Food: 5

Service: 5

Thayna Denis

Good morning,I'm really disappointed every Sunday morning I go to Tim's and they prioritize their speed over customer service! I've been in the neighborhood for 22 years, and lately I've been very disappointed. They make you wait on the side to get your order, but there is no parking reserved for that. We come to tim precisely because it’s different from McDonald’s….I'm really disappointed, it no longer makes me want to come here!

Daniel St-cyr

Excellent place to chat with friends with coffee... No stressParking: There's plenty of room

Atmosphere: 5

Food: 5

Service: 4

M Daigneault

poor girl at the counter who works like a

Atmosphere: 3

Food: 4

Service: 5

Marc-Olivier Xerri

Open until midnight and not 24 hours…. Few

Atmosphere: 3

Food: 3

Service: 1

Taha Elasri

Bad service, employees don't respect the schedule, it says on Google that it's 24 hours a day but at 8-9 a.m. there's no one left

Pegs

Every time I order drive-thru they ask us to wait for our order in the parking lot and I have to come down to tell them that they forgot me, but today it was too much. I went downstairs and there were 4 employees standing around doing nothing, no one at the counter and my soup still not ready. Instead of apologizing, well no, they were rude. Uncompetent and arrogant employees.

Atmosphere: 1

Food: 1

Service: 1

Varga Linda

The staff is rude. The lady just didn’t want to answer for my question….

Service: 1

Valérie Gentile-Cormier

With each of my visits to this branch, I am more and more surprised and in a negative way. The staff at the drive-thru never smile and are very unpleasant. For several months now, we have been pushed further into the parking lot to bring us anything that is not regular filter coffee and what's more, we are not offered any boxes of beige or muffins at the drive-thru. Which, in my opinion, makes no sense, since it doesn't take very long to put food in a box! On my last visit, I was clearly told to please move forward when I had not even put my coffee in my car cup holder, without a smile, without a good day. There was no one behind me! This is by far the worst Tim Horton's I have ever been to in my life, I never normally google reviews but this branch definitely has a problem. At least the food is okay. From now on, I will no longer go to this branch.

Atmosphere: 1

Food: 3

Service: 1

Jarry LAVAL

Always a pleasure to go to Tim'

Atmosphere: 5

Service: 5

Stephanie Taillon

I find that it was great to change its rendering super not good in the morning we don't have potatoes super hard and dry and you tell him and he says well they are just like he takes something else well jes jute price a coffee and where we know be always

Atmosphere: 1

Food: 1

Service: 1

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