Tim Hortons

489 Boulevard des Laurentides, Laval
(450) 669-9009

Recent Reviews

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Benafsha Sakhizada

Good 👍

Atmosphere: 5

Food: 5

Service: 5

Zakaria Jlassi

Horrible, they take a lot of time and they always forget something, always something is missing btw it's been 5 times the same scenario happens to me
Professionalism is a big myth here

Sphiia Sousa

Honestly, don’t waste your time stopping at this branch
 they probably won’t have what you want. Either the machine is faulty or they just don't want you to prepare the product. In addition, half of the employees do not know the products on the menu. Come to the Tim Hortons located a little further up in the Laurentians which has excellent service

Atmosphere: 1

Food: 1

Service: 1

Omar Senouci

Honestly, the place is clean, but the services are bad and the drive-thru is even worse

Atmosphere: 1

Food: 4

Service: 1

Autre Choses

Always closes around 10 a.m. or even a little before if no one is in the dining room. When it's not that, it's the atmosphere and the attitude of the employees that sucks, as if they didn't want to work, or as if they never had a complete menu, be having to persist with an employee who thinks that I am inventing the menu which is nevertheless right behind him. The food or coffee I received was 75% of the time due to be changed, one moment we get bored.

We're not going there anymore, it's over,

we prefer to go to st-martin or next to the al-amine butcher shop on deslaurentides...

Atmosphere: 1

Food: 3

Service: 1

Nishka Pavez

It's been at least 6 months since we had to take a detour to go to another tim because this one doesn't offer Decaffeinated. We were told that the machine had to be imported from Germany so that's why it took so long. But
 it’s ridiculous

manpreet maan

They served a poulet wrap instead of veggie wrap. Three people in line heard it from customer but the cashier on the shift denies and didn't even come to say sorry or ask how to compensate after breaking a vegetarian person's belief who do not eat non veg in their religion. Did not respect the customer and didn't even care to recall and ask the order, very poor experience and lack of respect for other people's religion/belief. I'm never going back there ever again in my life.

Vegetarian options: If person says that they want veggie wrap, please repeat their order so as to not make mistake. And be empathetic.

Jaspinder kaur Sangha

I am vegetarian 1st of all and I clearly asked for the veg wrap and they gave me the chicken wrap instead nobody apologized for their mistake, the staff was very rude nor they changed the order neither return my money . REALLY BAD SERVICE
Will never go back there.

Anne Elise

I wanted to order soup when it was around 12:30 p.m. on a Saturday and I was told at the drive-thru “we don’t make soup here”???!!! Yet soup is on the menu.

Lyne Lapointe

Very pleasant experience, the manager is very friendly and the employees are just as friendly and I received excellent service, I recommend this Tim Hortons 100/100

Parking: At the rear of the establishment, a large and accessible parking lot

Kid-friendliness: Absolutely

Wheelchair accessibility: Large parking lot at the rear of the location, easy to access for people with reduced mobility

Recommended dishes: Confetti À la Fraise

Stéphanie Rondeau

Excellent service from Saoda, she takes care to give an awesome customer experience!!!

Atmosphere: 5

Food: 4

Service: 5

Haji Kiukui

The hot chocolate was very mild

Atmosphere: 5

Food: 3

Service: 5

D M

Friendly staff

Atmosphere: 4

Food: 4

Service: 4

Gérald Moïse (Mozess)

Nothing ever feels fresh here even though they claim the opposite. It's really nothing personal, it seems consistent, throughout Quebec at least. Knowing they kind of represent Canadians world wide makes me sad 😔

Atmosphere: 1

Food: 1

Service: 1

Jean-Michel Lenoir

Every time, there is not what we want on the menu. In fact there doesn't seem to be much fresh food in this restaurant.
I could tell other bad experiences to this Tim Horton but I will settle for this one

We wanted creton toast, there was obviously none. We then ask for raspberry jam.
The knife used to make lunch had undoubtedly been used before for a sandwich or something because a taste of garlic invaded the entire dish..
I tasted it, it was horrible.
Garlic butter and raspberry jam.
Good morning, bon appetit!

Atmosphere: 1

Food: 1

Service: 1

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