poor customer service, employees are slow, uninterested, never smile, it takes a very long time to be served
Alexandre Prevost
Can't hear the clerk though the speaker outside, then we got the wrong spread for our bagel, then we found eggshell in the egg wrap, all around bad service.
A K
The worst Tim Hortons in the world, he even manages to make a coffee like everyone else
Atmosphere: 1
Food: 1
Service: 1
Ahmed Mohamed
This morning I said to the Lady on the window! “Good morning, how are you”
She said NO IM MARRIED 🙂
Homayoun Mani
This Tim Hortons location on Industrial Blvd in Laval offers a solid experience. The staff are respectful and efficient, ensuring a smooth visit. The restaurant is clean and well-maintained, which adds to the overall comfort.
The food quality is consistent with other branches—affordable and satisfying. Whether you’re stopping for a quick coffee or a light meal, this location delivers what you’d expect from Tim Hortons. A reliable choice!
Atmosphere: 5
Food: 5
Service: 5
Camelia Mihaiu
I ordered 10 strawberry timbits...I received 10 chocolate timbiti coated with iced sugar to make them look like strawberry timbiti!!!
Atmosphere: 3
Food: 1
Service: 3
Melanie Imbeau
Samedi matin vers 6h am une jeune dame s obstiné avec moi que j ai commander 6 cafés , quand j ai pris 2 cafés! Elle m'a rembourser 11$ je lui ai dit merci et bonne journée , en me redonnant les cafés,elle ne m'a même pas regarder et en lui disant merci et bonne journée, elle ne m'a pas répondu ni regarder , elle a parler avec une collègue!!!
Atmosphere: 3
Food: 3
Service: 1
Jydel __
Poor service Does not respect the price of the combos offered. Deserves a complaint to OPC.
Sarah Benchekroun
Very small quantity compared to the price, my bowl was almost quickly, these people are too stingy, I am always disappointed with my experience at Tim Hortons, I think I will never go there again
Atmosphere: 1
Food: 1
Service: 1
Louis Brunet
Very fast and reliable service, the staff is very polite and kind.
They take about 3-5 minutes per customer at the drive-thru. I waited 22 minutes when there were 5 customers in front of me. Arriving at the drive-thru, I see 4 employees laughing and having fun but none of them are working.
goldruch
morning drive thru is very slow service. it is taking too much time taking the order and receiving it.
Service: 1
Serge Theriault
I arrive at the counter and the young man had these headphones on his head and comes to serve me and he keeps these headphones and he doesn't let go of his cell phone or hello so I went back on board
Atmosphere: 1
Service: 1
tamara janas
The worst services ever.
Service: 1
THE KID
Where are all the ladies who worked at this place it was nicer and in the space of a few months all the staff changed and it's not for the better, I don't understand how everyone can leave or be fired in just as little time, maybe management is the problem
poor customer service, employees are slow, uninterested, never smile, it takes a very long time to be served
Can't hear the clerk though the speaker outside, then we got the wrong spread for our bagel, then we found eggshell in the egg wrap, all around bad service.
The worst Tim Hortons in the world, he even manages to make a coffee like everyone else
Atmosphere: 1
Food: 1
Service: 1
This morning I said to the Lady on the window!
“Good morning, how are you”
She said NO IM MARRIED 🙂
This Tim Hortons location on Industrial Blvd in Laval offers a solid experience. The staff are respectful and efficient, ensuring a smooth visit. The restaurant is clean and well-maintained, which adds to the overall comfort.
The food quality is consistent with other branches—affordable and satisfying. Whether you’re stopping for a quick coffee or a light meal, this location delivers what you’d expect from Tim Hortons. A reliable choice!
Atmosphere: 5
Food: 5
Service: 5
I ordered 10 strawberry timbits...I received 10 chocolate timbiti coated with iced sugar to make them look like strawberry timbiti!!!
Atmosphere: 3
Food: 1
Service: 3
Samedi matin vers 6h am une jeune dame s obstiné avec moi que j ai commander 6 cafés , quand j ai pris 2 cafés! Elle m'a rembourser 11$ je lui ai dit merci et bonne journée , en me redonnant les cafés,elle ne m'a même pas regarder et en lui disant merci et bonne journée, elle ne m'a pas répondu ni regarder , elle a parler avec une collègue!!!
Atmosphere: 3
Food: 3
Service: 1
Poor service Does not respect the price of the combos offered. Deserves a complaint to OPC.
Very small quantity compared to the price, my bowl was almost quickly, these people are too stingy, I am always disappointed with my experience at Tim Hortons, I think I will never go there again
Atmosphere: 1
Food: 1
Service: 1
Very fast and reliable service, the staff is very polite and kind.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
They take about 3-5 minutes per customer at the drive-thru. I waited 22 minutes when there were 5 customers in front of me. Arriving at the drive-thru, I see 4 employees laughing and having fun but none of them are working.
morning drive thru is very slow service. it is taking too much time taking the order and receiving it.
Service: 1
I arrive at the counter and the young man had these headphones on his head and comes to serve me and he keeps these headphones and he doesn't let go of his cell phone or hello so I went back on board
Atmosphere: 1
Service: 1
The worst services ever.
Service: 1
Where are all the ladies who worked at this place it was nicer and in the space of a few months all the staff changed and it's not for the better, I don't understand how everyone can leave or be fired in just as little time, maybe management is the problem
Atmosphere: 1
Food: 3
Service: 2
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