Tim Hortons
3509 Bd Dagenais O, Laval
(450) 736-0990
Recent Reviews
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They gave me a bowl of rice with uncut salad ðŸ˜ðŸŒ¾
Best service out of all tim hortons :)
Good coffee!
Kudos to Christelle and George for the excellent service
Lebert is a really good employee tank you
Atmosphere: 5
Food: 5
Service: 5
I only go to this place out of necessity when I can't get to another Tim Hortons.
Because it's not clean at all.
Atmosphere: 1
Food: 4
Service: 3
Never open at 5:00 a.m. on weekends I always go between 5:55 a.m. and 6:10 a.m. and its never open entk no really poor drive-thru service on weekends
Atmosphere: 1
Food: 1
Service: 1
I visited this Tim Hortons recently, and despite seeing plenty of staff behind the counter, the service was incredibly slow. It’s confusing how such a well-staffed location can struggle with efficiency. To add to the inconvenience, the mobile order system has been down for a long time, which forces customers to wait in lengthy lines when this should have been a simple, quick process.
The cleanliness of the dining area was another major issue. Garbage bins were overflowing, and many tables were left dirty, making the place look neglected. It's clear that maintaining a clean environment isn't a priority, even though it should be basic practice for any food establishment. Worse still, I observed staff members drop coffee cups on the ground and then place them back on the counter as if nothing happened, which is a major hygiene concern.
I know Tim Hortons will likely respond with the usual copy-paste reply like they do on all one-star reviews, saying, "It's concerning to us. Please fill out this complaint form." Honestly, instead of repeating the same generic response, they need to take real action by improving management and training their staff properly. This location desperately needs change to live up to basic expectations.
Atmosphere: 1
Food: 2
Service: 1
Everything tastes bad, not once have we been here and the food or beverages tasted good
Atmosphere: 1
Food: 1
Service: 1
For me today was my last time there
I have read all the reviews and everyone agrees that this is the worst Tim ever.
Aggressive, angry staff who clearly hate their job, are not welcoming and not patient. I expect they are always under pressure and probably not paid enough.
Service: 1
Would it be possible to speak with a manager or the store owner. You offer horrible counter service at this location only.
Service: 1
Restaurantji Recommends
The staff are very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmers Wrap
Employees have no respect for their customers
Excellent customer service courtesy kindness….
Atmosphere: 5
Food: 5
Service: 5
I find that the coffee is just ok (for the price), the store is too dark, the atmosphere is not pleasant, renovation work is to be expected
Atmosphere: 2
Food: 3
Service: 4
Rudeness and bad behavior
Atmosphere: 1
Service: 1
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