Honestly every time I go here, if it’s not the unnecessarily long line and short staff, it’s quality, or lack thereof, of the food
Catarina B
If there's an error in the transaction and you try to get a refund, it says it's not possible.
Atmosphere: 1
Service: 1
Martin Casavant
Good burger
Atmosphere: 4
Food: 4
Service: 4
AJ De Fazio
The employees can’t get your order properly, wrong order everytime 😡
Atmosphere: 1
Food: 1
Service: 1
Ahmad Kassem
It’s a Wendys, of course it’s good. What makes this place my favourite was the fact that I had a problem involving my car right next to the establishment, and 2 people inside the building took the time out of their evening to help me and my sister stuck in the cold while asking nothing in return. I will never forget their kindness
Atmosphere: 4
Food: 4
Service: 5
Nick C
How is it possible that the fries come dry and cold and the breakfast sandwich is cold and tasteless as well when I live 5 mins away and my order came in under 20 minutes. Clearly you packaged old food.
It’s not the first time his happens too, I thought it was a coincidence at first but it’s happened several times now specifically on the weekends I’m not sure why ? Last time I order from that place I’ve had enough. I ordered this morning at 8am how can you it breakfast be cold its not like I ordered at 10:30
Food: 1
Em
Usually i have some pretty good things to say about this place but not this time i came to eat with my family he dint smile messed up our order he rolled his eyes and the bread was falling apart he dint smile once and even when we tried to encourage him he looked like he wanted to throw the food in our face but overall its usually good just not today the food overall was ok but there was just something off
Atmosphere: 3
Food: 3
K M
Was served super old meat in my burgers, dry as rock bread. Everything heating lamp temperature, TONS of ice in my lemonade they filled up the glass with ice then filled the little space left with lemonade. No dressing for the salad, none of the instructions were followed for condiments, pecan and croutons missing from salad etc etc absolutely horrible service and experience.
The man at the drive thru also insisted I need to go inside to my pick up my order when u was in the drive thru and not dressed to go out in the cold.
This place has taken a nose dive from what it was. Never going again and neither should you.
Atmosphere: 1
Food: 1
Service: 1
Michael Ryan
Moar machines
Atmosphere: 5
Food: 5
Service: 5
M. Nishi
Really clean restaurant, really professional staff. I was really impressed by how manager (?) remade our whole order because there was an item from our order that took a bit more time than the others, and he said it was sitting there for too long. Never seen that kind of professionalism in a fast food restaurant here.
We ordered 4 burgers amongst other things and everything is freezing cold.. the driver is supposed to have a delivery bag to keep the food warm otherwise you’re not supposed to hand them the food. 30 mins from when it was prepared to when it made it here and no insulated bag to keep warm ???? such bullshit.
Atmosphere: 1
Food: 1
Service: 1
Anshika Arora
Honestly, I would just want to say that they need more people to work in there and so many other problems associated with that. 1) The wait time is so long for a fast food chain. 2) The order that was received one item was okay the other was extremely bad had an awful smell and stale cold. Went back and requested for a change… they frowned at us and threw it in the bin and never got back to us for 15 mins. I was a visitor to Laval so disappointed at their customer service. 3) Everyone looked very tired and stressed.Not very much interested in helping …
Atmosphere: 1
Food: 1
Service: 1
Juste Un avis
Restaurant
Isaiah
August 18th 4:57pm the lady who took the order was super rude and yelled at us she should be fired immediately for yelling at us when it was our first time there, then when we asked to talk to her, we talked to her and she didn't even care when we explained that what she did was bad, she didn't even apologize and just said okay it’s absolutely disgusting
Atmosphere: 1
Food: 2
Jack
Great Wendy's. Probably the best around. The service was incredible. Veronica and her staff are doing a great job. Food was good. Frosty was melted abit but no worries. Condiments were not full. Ketchup and napkins. But the place was busy ... Definitely going back !
Honestly every time I go here, if it’s not the unnecessarily long line and short staff, it’s quality, or lack thereof, of the food
If there's an error in the transaction and you try to get a refund, it says it's not possible.
Atmosphere: 1
Service: 1
Good burger
Atmosphere: 4
Food: 4
Service: 4
The employees can’t get your order properly, wrong order everytime 😡
Atmosphere: 1
Food: 1
Service: 1
It’s a Wendys, of course it’s good. What makes this place my favourite was the fact that I had a problem involving my car right next to the establishment, and 2 people inside the building took the time out of their evening to help me and my sister stuck in the cold while asking nothing in return. I will never forget their kindness
Atmosphere: 4
Food: 4
Service: 5
How is it possible that the fries come dry and cold and the breakfast sandwich is cold and tasteless as well when I live 5 mins away and my order came in under 20 minutes. Clearly you packaged old food.
It’s not the first time his happens too, I thought it was a coincidence at first but it’s happened several times now specifically on the weekends I’m not sure why ? Last time I order from that place I’ve had enough. I ordered this morning at 8am how can you it breakfast be cold its not like I ordered at 10:30
Food: 1
Usually i have some pretty good things to say about this place but not this time i came to eat with my family he dint smile messed up our order he rolled his eyes and the bread was falling apart he dint smile once and even when we tried to encourage him he looked like he wanted to throw the food in our face but overall its usually good just not today the food overall was ok but there was just something off
Atmosphere: 3
Food: 3
Was served super old meat in my burgers, dry as rock bread. Everything heating lamp temperature, TONS of ice in my lemonade they filled up the glass with ice then filled the little space left with lemonade. No dressing for the salad, none of the instructions were followed for condiments, pecan and croutons missing from salad etc etc absolutely horrible service and experience.
The man at the drive thru also insisted I need to go inside to my pick up my order when u was in the drive thru and not dressed to go out in the cold.
This place has taken a nose dive from what it was. Never going again and neither should you.
Atmosphere: 1
Food: 1
Service: 1
Moar machines
Atmosphere: 5
Food: 5
Service: 5
Really clean restaurant, really professional staff. I was really impressed by how manager (?) remade our whole order because there was an item from our order that took a bit more time than the others, and he said it was sitting there for too long. Never seen that kind of professionalism in a fast food restaurant here.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We ordered 4 burgers amongst other things and everything is freezing cold.. the driver is supposed to have a delivery bag to keep the food warm otherwise you’re not supposed to hand them the food. 30 mins from when it was prepared to when it made it here and no insulated bag to keep warm ???? such bullshit.
Atmosphere: 1
Food: 1
Service: 1
Honestly, I would just want to say that they need more people to work in there and so many other problems associated with that.
1) The wait time is so long for a fast food chain.
2) The order that was received one item was okay the other was extremely bad had an awful smell and stale cold. Went back and requested for a change… they frowned at us and threw it in the bin and never got back to us for 15 mins. I was a visitor to Laval so disappointed at their customer service.
3) Everyone looked very tired and stressed.Not very much interested in helping …
Atmosphere: 1
Food: 1
Service: 1
Restaurant
August 18th 4:57pm the lady who took the order was super rude and yelled at us she should be fired immediately for yelling at us when it was our first time there, then when we asked to talk to her, we talked to her and she didn't even care when we explained that what she did was bad, she didn't even apologize and just said okay it’s absolutely disgusting
Atmosphere: 1
Food: 2
Great Wendy's. Probably the best around. The service was incredible. Veronica and her staff are doing a great job. Food was good. Frosty was melted abit but no worries. Condiments were not full. Ketchup and napkins. But the place was busy ...
Definitely going back !
Atmosphere: 4
Food: 4
Service: 5
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