Barbies Resto Bar Grill - Lévis

Excellent!!!

Good service and good food
.

Wow, what a great service despite the New Year’s weather.
We were welcomed and served in a very remarkable manner.
The meal was incredibly good.

Atmosphere: 5

Food: 5

Service: 5

December 31, 2024, Barbies Lévis, bar section, we were 4 people. Our waitress, Rose, smiling, very friendly, GREAT service, attentive, makes us good suggestions, attentive to our needs. We mentioned this to Jonathan, the manager, attentive to customers and his employees. He tells us about current promotions, gives us a promotional leaflet and shakes our hand as we leave. Impeccable service from the entire team. We have made at least 10 visits to this restaurant and we will definitely come back. Thank you Rose, Jonathan and the entire Barbies Lévis team!

Atmosphere: 5

Food: 5

Service: 5

I've been to Barbies in Lévis three times and each time I have the same bad experience. I had reserved for two people dirty dining section. We waited 15 minutes at the entrance despite that. The cause? This is because the hostess who welcomes us serves the drinks, cleans the tables and designates a table for us.

When we arrived, another waitress began to assign us a table. Once in the middle of the restaurant she asked us if we would mind having a table in the bar section. We refused since we had already made reservations for dirty dining. She then left us in the middle of the restaurant and told us she would come back. Some time later the hostess comes to us angry and asks us to return to reception (she probably thought we had intruded into the restaurant) but still, he has a way of asking people and sincerely, she had a bad attitude and a lack of high enthusiasm. Very far from their slogans "All that atmosphere" 😂

Finally, we ordered a starter to share between two and each a main course.
The two main courses arrived before our starter.

That being said, I think the girl at the entrance is the manager (the hostess) but maybe I'm wrong. This has no place in catering, or perhaps more in kitchens away from smiles.
Big lack of coordination, I had the impression that anyone was doing anything. Sometimes it was our server who brought us our things, sometimes the hostess and sometimes another server from another section.

Anyway, probably the last time I'll go there. (Levi's)

Atmosphere: 1

Food: 2

Service: 2

Extremely good service (Thanks to Isabelle and Jonathan!) Food was served within 10 minutes of ordering and it was excellent! I’ll most definitely go again when I visit Lévis again!

We had take out, it was good. Make sure you put your gravy in a separate bag.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Steak

Very good service, the services are super good, the waitresses are very nice and fast, me and Lionel are considered regular customers, well done to your entire team.

Atmosphere: 5

Food: 5

Service: 5

Very good atmosphere, friendly, smiling and friendly waitress and very good food and excellent service, I will go back, thank you Barbies restaurant bar

Atmosphere: 4

Food: 4

Service: 4

Je ne peux malheureusement pas mettre 10 sur 5 pour le service!!!! Merci au propriétaire Jonathan pour l’accueil exceptionnel et pour Carolane derrière le bar qui malgré le fais qu’elle soit une gestionnaire à mis l’épaule à la roue pour assurer un service hors paire. Bref, ce fut une soirée plus-que-parfaite grâce à ces deux magnifiques humains 🤩

Atmosphere: 5

Food: 5

Service: 5

Élodie offered us impeccable service, smiling, friendly and accommodating. Great.

Atmosphere: 5

Food: 3

Service: 5

Very nice restaurant! Super clean and the design is impeccable. It was our first time.

The food there was ok. I had a burger and my patty didn't seem fresh and it was stiff. The $10 cake was not soft and it was cold, just like the plate. The rest was good.

For the service, the lady at reception was really very nice and helpful.

However, we almost didn't see our waitress, she didn't come to fill our glasses with water, the service was very long.
They had forgotten the sauce on my boyfriend's plate and we had to ask for it, she didn't even realize it.

Arrivals around 7:30 p.m. and departures around 9 p.m.
However, there is free and unlimited popcorn to help you wait.

Kid-friendliness: High chair without tray available. Children's menu and placemat for drawing. But no pencils offered.

Atmosphere: 5

Food: 4

Service: 2

I like the atmosphere and the food.

Atmosphere: 5

Food: 4

Service: 5

Error on our aperitifs. 50 min wait before getting our meals. Worst experience to date at this

Atmosphere: 4

Food: 3

Service: 1

This is my favorite restaurant!! The food is very good, the atmosphere is warm and the staff is super nice. Little bonus at the popcorn machine. I adore!