This is the worst service I have ever seen at a fast food restaurant. No one working the cashes. The self-service kiosk are all non-functional. There is a 20 person deep line to order so it took over ten minutes to even place the order and another 10 before I was served. I do not blame the employees they where doing thier best. The owner of this franchise should be ashamed! Do not eat here!
Joe
6 working on their talking and laughing between them but not able to make a complete order, have to make a return trip to Burger King for nothing.
Atmosphere: 1
Food: 1
Service: 1
Olivier
Once there was a waitress who dropped my burger on the floor and gave it back to me and she emptied the trash and she doesn't know how to wash her hands it wasn't very clean but otherwise other than that the service is still good but as far as the kitchen is concerned it's at the level uh for the burger there it escaped my burger on the floor that's it
Atmosphere: 4
Food: 3
Service: 5
François Létourneau
Worst service ever Long and cold food
Patrice Jocelyn
Not pleasant! We had to clean the table ourselves! Incomplete hamburger for an extremely long waiting time. Very poorly seated like a wooden board. Easy to understand that this restaurant is more interested in its customers' money than their comfort! I will avoid this place in the future...
Atmosphere: 1
Food: 1
Service: 1
Gino Bolduc
Lack of smiles and cleaning ?
Atmosphere: 2
Food: 3
Service: 1
isabelle Roy
Very bad service
Food: 1
andre GUAY
during the day very good service but in the evening oufff, other nationality and doesn't understand anything, the other evening 30 minutes to be served and 5 customers inside, it doesn't seem like much
Atmosphere: 5
Food: 5
Service: 5
Jérémy-Charles Dufour
The manager on site (Wednesday July 3, 2024) refused to give me the Wednesday Whopper discount on my Impossible Whopper, even though I never had a problem before that. I had to order online to get the Whopper Wednesday discount. Terrible service.
I ordered myself an authentic chicken burger and received my order. The bread was barely warmed and hardly any toppings. I poured myself a coke and it was completely degassed and no more ketchup in the dispenser. I mentioned it to the cashier but nothing was done.
Atmosphere: 3
Food: 2
Service: 3
Stéphanie Roy
Burger King President Kennedy poor service, rude cashier, no hello, no smile, no friendliness, was not able to note the right sandwich or the right accompaniments despite several repetitions on my part! To avoid !
Food: 4
Eve L
A must for those who like fast food, the one in Lévis is clean, fast and courteous service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Frites de, Wooper Avec Poutine
Dany R
Good food, service...the employees do their best, sometimes there is a shortage of staff. They're nice.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Wooper Avec Poutine
Pascaline Legallant
The wait is a little long, we can notice a lack of staff, but they are still professional We had a nice time
This is the worst service I have ever seen at a fast food restaurant. No one working the cashes. The self-service kiosk are all non-functional. There is a 20 person deep line to order so it took over ten minutes to even place the order and another 10 before I was served. I do not blame the employees they where doing thier best. The owner of this franchise should be ashamed! Do not eat here!
6 working on their talking and laughing between them but not able to make a complete order, have to make a return trip to Burger King for nothing.
Atmosphere: 1
Food: 1
Service: 1
Once there was a waitress who dropped my burger on the floor and gave it back to me and she emptied the trash and she doesn't know how to wash her hands it wasn't very clean but otherwise other than that the service is still good but as far as the kitchen is concerned it's at the level uh for the burger there it escaped my burger on the floor that's it
Atmosphere: 4
Food: 3
Service: 5
Worst service ever
Long and cold food
Not pleasant! We had to clean the table ourselves! Incomplete hamburger for an extremely long waiting time. Very poorly seated like a wooden board. Easy to understand that this restaurant is more interested in its customers' money than their comfort!
I will avoid this place in the future...
Atmosphere: 1
Food: 1
Service: 1
Lack of smiles and cleaning ?
Atmosphere: 2
Food: 3
Service: 1
Very bad service
Food: 1
during the day very good service but in the evening oufff, other nationality and doesn't understand anything, the other evening 30 minutes to be served and 5 customers inside, it doesn't seem like much
Atmosphere: 5
Food: 5
Service: 5
The manager on site (Wednesday July 3, 2024) refused to give me the Wednesday Whopper discount on my Impossible Whopper, even though I never had a problem before that. I had to order online to get the Whopper Wednesday discount. Terrible service.
Atmosphere: 1
Food: 3
Service: 1
Great restaurant. Open late until midnight
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered myself an authentic chicken burger and received my order. The bread was barely warmed and hardly any toppings. I poured myself a coke and it was completely degassed and no more ketchup in the dispenser. I mentioned it to the cashier but nothing was done.
Atmosphere: 3
Food: 2
Service: 3
Burger King President Kennedy poor service, rude cashier, no hello, no smile, no friendliness, was not able to note the right sandwich or the right accompaniments despite several repetitions on my part!
To avoid !
Food: 4
A must for those who like fast food, the one in Lévis is clean, fast and courteous service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Frites de, Wooper Avec Poutine
Good food, service...the employees do their best, sometimes there is a shortage of staff. They're nice.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Wooper Avec Poutine
The wait is a little long, we can notice a lack of staff, but they are still professional
We had a nice time
Atmosphere: 5
Food: 5
Service: 4
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