Starbucks
Vmr Lucerne, 4060 De la Côte-de-Liesse Rd, Mount Royal
(514) 739-1782
Recent Reviews
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Good standard service and coffee always made right which is gold 🤎🤎🤎💚💚💚
Atmosphere: 4
Food: 4
Service: 4
I called November 5th at 9pm to ask if the bearista glass cup was being sold at this location and they said yes and they received them. Came the next morning, one of the first in line and the employees told us that it was sold before even opening. And they aren’t suppose to sell it to baristas. Told us they couldn’t do anything about it and buy the other merchandise available. So many in line got up early that morning waiting in the cold for no reason. If managers would like video evidence, I have it.
Atmosphere: 1
Food: 1
Service: 1
Incompetent. Got my order wrong 3 times. Sold out the bear cups magically before the store opened (I was first in line on release day). Maybe my order was wrong out of spite. The “manager” seemed very spiteful.
Atmosphere: 1
Food: 2
Service: 1
No war, no kids
In overview, my experience was great. The guy that served me was so sweet! But, I had to stay in the starbucks to do some work online. I changed tables 2 times because they were so dirty, I finally cleaned it by myself. Also, it's the middle of october, it's so cold outside, but even more inside! I had to keep my coat... No music was playing by the way.
Atmosphere: 3
Food: 4
Service: 5
My visit on Tuesday was amazing. Brendan's customer service was stellar and the baristas made my drink to perfection.
Atmosphere: 5
Food: 5
Service: 5
Drive-thru customer service is Tim Hortons level in the evening on a Monday that’s a shame in Town of Mount Royal
Atmosphere: 5
Food: 5
Service: 1
The service was horrible, the staff were very unprofessional, and my food was contaminated. Inside was dirty, outside the same. No superviseur or manager to speak to. Will never go back.
Atmosphere: 1
Food: 1
Service: 1
I liked the staff and the atmosphere. They were nice to help me choose between different drinks. I had to wait for 15 mins to get my order but other than that, I wasn't displeased with my drink.
Atmosphere: 5
Food: 4
Service: 5
Great experience! The staff are the BEST! order on the app if you are I a hurry, as this place is busy. Indecisive clients slow down the line, not the staff. They hustle. The space is always clean and organized. Really impressed - the best location I’ve frequented - so friendly and attentive. Always smiles and warm greetings.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Waited half an hour for one coffee
Service: 1
Disaster service just for 1 coffee was waiting 20 min
Atmosphere: 1
Food: 1
Service: 1
Great place to have a coffee
Atmosphere: 5
Food: 5
Service: 5
worst costumer service i’ve ever seen didn’t even get to order
Service: 1
Drive through Late Coffee with coconut milk we can’t even taste the coffee I had to add coffee when I got to the office quality has been declining lately in all of the Starbuckses
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