This is by far the worst experience that I ever had in an A&W.
The food was cold, the hamburger wasn't well made, and the cashier was unwilling to help.
Not eating is a better option.
Atmosphere: 2
Food: 1
Service: 1
Marc Beauregard
correct
johny singh
Cashier was so rude. Had no respect for anyone . Without washing hands she went to make burger. Will not eat from here again .
Atmosphere: 1
Food: 1
Service: 1
Jasleen Kaler
Cashier was very rude.
Atmosphere: 1
Food: 2
Service: 1
Marina Joubeily Harfouche
This branch of A&W is located in a convenience store in a gas station! They have a corner inside for customer service for take-out and a nice place upstairs to set up but it's not organized AT ALL and the employees during the day they pack an order on site in a bag like for take-out instead of putting in a tray... They are very lazy!!! I had a beyond meat combo which was without sauce!! Customer service is horrible, employees are very rude and very aggressive! DISAPPOINTING!
Bathrooms always closed, staff can be courteous. Location and counter
Atmosphere: 1
Food: 1
Service: 1
Cristyan Enriquez
So, something restaurant franchisees dont want to understand is that the cleanlyness of a restaurant and its restrooms are fundamental for customers. This restroom was as disgusting as a latrine in a stadium. Who can eat something where they dont care how dirty is a room in the same 10 square meters space?
Food: 4
Service: 1
Omar Barbouchi
Rude cashier No respect either towards me or towards the people who were waiting I had to change my mind and stop eating Where is the person responsible?
I've lived in the neighborhood for 8 years and every time I go to this aw I tell myself that I'm going to give them a chance but the result is always the same: employee probably paid minimum wage who we don't care about. f..... Burgers that are pitiful and overpriced for the food they serve. And here is a photo of my wrap ordered today, it's pitiful it's the last time I eat here
Kelila L'Chaim
I see many other reviews also saying the employees are rude. I thought it was just me. They value profit over customer service which many businesses have done post pandemic. It just makes it easier to know which places to avoid spending money in the future. The prices have drastically increased when to be honest the food is very soggy. I prefer the competitors as they have better value and quality. Almost 20$ for the Nashville chicken sandwich trio. I should have used that money to buy chicken from the grocery store and at least I know it is 100% chicken and won't have the soggy microwave quality. If you had to raise the prices then at least please increase the quality.
Atmosphere: 1
Food: 1
Service: 1
Lynda Lacombe
Courteous staff... A smile is there! Thank you for your welcome and good continuity
Atmosphere: 4
Food: 5
Service: 5
Patrick Dussault
Management needs to be changed, this place gives A&W a bad name.
This is by far the worst experience that I ever had in an A&W.
The food was cold, the hamburger wasn't well made, and the cashier was unwilling to help.
Not eating is a better option.
Atmosphere: 2
Food: 1
Service: 1
correct
Cashier was so rude.
Had no respect for anyone .
Without washing hands she went to make burger. Will not eat from here again .
Atmosphere: 1
Food: 1
Service: 1
Cashier was very rude.
Atmosphere: 1
Food: 2
Service: 1
This branch of A&W is located in a convenience store in a gas station! They have a corner inside for customer service for take-out and a nice place upstairs to set up but it's not organized AT ALL and the employees during the day they pack an order on site in a bag like for take-out instead of putting in a tray... They are very lazy!!! I had a beyond meat combo which was without sauce!! Customer service is horrible, employees are very rude and very aggressive! DISAPPOINTING!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burger Beyond Meat Beyond Meat Burger
Bathrooms always closed, staff can be courteous. Location and counter
Atmosphere: 1
Food: 1
Service: 1
So, something restaurant franchisees dont want to understand is that the cleanlyness of a restaurant and its restrooms are fundamental for customers. This restroom was as disgusting as a latrine in a stadium. Who can eat something where they dont care how dirty is a room in the same 10 square meters space?
Food: 4
Service: 1
Rude cashier
No respect either towards me or towards the people who were waiting
I had to change my mind and stop eating
Where is the person responsible?
It's hell here. Absolutely avoid.
Atmosphere: 1
Food: 1
Service: 1
Yummy burgers
Restaurantji Recommends
I've lived in the neighborhood for 8 years and every time I go to this aw I tell myself that I'm going to give them a chance but the result is always the same: employee probably paid minimum wage who we don't care about. f..... Burgers that are pitiful and overpriced for the food they serve. And here is a photo of my wrap ordered today, it's pitiful it's the last time I eat here
I see many other reviews also saying the employees are rude. I thought it was just me. They value profit over customer service which many businesses have done post pandemic. It just makes it easier to know which places to avoid spending money in the future. The prices have drastically increased when to be honest the food is very soggy. I prefer the competitors as they have better value and quality. Almost 20$ for the Nashville chicken sandwich trio. I should have used that money to buy chicken from the grocery store and at least I know it is 100% chicken and won't have the soggy microwave quality. If you had to raise the prices then at least please increase the quality.
Atmosphere: 1
Food: 1
Service: 1
Courteous staff... A smile is there! Thank you for your welcome and good continuity
Atmosphere: 4
Food: 5
Service: 5
Management needs to be changed, this place gives A&W a bad name.
Atmosphere: 1
Food: 4
Service: 1
Looks like McDonald's but tastes better
Atmosphere: 4
Food: 5
Service: 5
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