2024 service is a lot faster & friendlier on some days, other days staff seem bored, indifferent & even hurtful & confrontational, & the breakfast sandwich was dry, overcooked & I had to ask for ketchup, or I probably wouldn’t have got any, IMO. They don’t seem to wear hairnets in the kitchen. Coupons work and they were being put on trays until the clerk who said the manager decided no more coupons for you. So they make you feel like a bum & I personally feel stigmatizing people before their coffee is unethical & disrespectful of a person’s time. I usually avoid places where staff seem to be allowed to treat people differently/possibly profiling them based on what they assume is their social-economic status, which often impacts quality of meal & atmosphere & amount of time wasted there. Experience is not consistent to say the least. When the staff who are serving are friendly and polite the food they are serving seems to be also prepared with more care & is hotter and not overcooked & service is faster & less time guzzling. When the staff seem bored & indifferent the food seems to be cooked that way too, IMO, then the food with or without a coupon isn’t worth the wait, hassle & cost, IMO. Then after that awful early morning experience I got an email from A&W for a free rootbeer as if a person is going to go back to more hassles & insults & possibly warm rootbeer & dry, overcooked & cold food, IMO. Usually most coupon books have one or 2 coupons you use & then you throw out the rest, which I did. A waste of postage when you think about how many coupon books are probably in recycling bins everywhere when you remember that fast food is not as good when cold, and soggy. When I had the teen burger & onion rings, the burger was good but the onion rings weren’t crispy & tasted mushy & looked different than those in menu picture, IMO. A&W is more expensive than some of the other fast food places in general but the food is expected to be better & some days it is & other days it isn’t. I threw out my coupons & decided to not go back to this A&W location. I wouldn’t recommend this place if you are expecting a good, quality A&W experience consistently. You have to just trust they are washing their hands more consistently but after about an hour after eating there my stomach felt queasy, IMO. Not much fun.
2019 Service was so slow that you felt like you were being ignored.
Atmosphere: 1
Food: 2
Service: 1
Nad Fab
Fast food friendly as much as the staff.
Atmosphere: 5
Food: 5
Service: 5
Alex Luo
The staffs were friendly. But this is the only A&W in the neighborhood which charges an extra $0.49 for exchanging the chicken strips’ BBQ sauce to the sweet and sour sauce.
Atmosphere: 3
Food: 4
Service: 5
D Guo
I heard this place is called the McDonald's of Canada, so I came to try it out. I had their bacon and egg muffin and found it to be very delicious—better than McDonald's and well-presented in shape. I'm not sure if this location has exceptional quality control or if all their muffins are this good. I recommend anyone wanting to experience Canadian fast food to visit an A&W.
Atmosphere: 5
Food: 5
Service: 5
Luc Paquette
For fast food, not worse! I loved! And it's rather rare in this restaurant but good!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Poutine Et Poulet Burger Blt
Mercer General
Fries and onion rings cold. Not a good place to eat.
Atmosphere: 1
Food: 1
Service: 1
Aime Laxmi
They made me wait in the parking lot 5 minutes for 2 chicken wraps. I asked for extra sauce. There was hardly any sauce at all. Really bad service. Step up a&w!!
Food: 1
Service: 1
Cosmina Ionela Pulbere
The staff at the A&W Desjardins is simply amazing. They are very friendly and have a smile on their face, a pleasure to interact with.
Atmosphere: 5
Food: 5
Service: 5
Bruno Poitras
We ordered 2 trios of chubby chicken and the hard chicken that was too compressed and it's been 2 times that I eat it on the Longeuil side and very good tender chicken at the Desjardins complex that's hard to chew This is why I won't go back there again
They don't wash their hands, rub on their sweater, almost put their finger in their ass and then make food then no glove, nothing at all unsanitary at the end, I wouldn't eat it even if I paid for it, better throw it away than get sick for its birds of prey ...?
Atmosphere: 1
Food: 1
Service: 1
Adi Cuibari
Good restaurant good breakfast
Atmosphere: 5
Food: 5
Service: 5
Carl Beaulieu
No normal service he charges you extra for the trio meal he doesn't listen to your orders no condiments
Atmosphere: 1
Food: 2
Service: 1
Pétra
Don’t have beyond the meat burger as written on the menu
The driest potatoes in the world!!!
2024 service is a lot faster & friendlier on some days, other days staff seem bored, indifferent & even hurtful & confrontational, & the breakfast sandwich was dry, overcooked & I had to ask for ketchup, or I probably wouldn’t have got any, IMO. They don’t seem to wear hairnets in the kitchen. Coupons work and they were being put on trays until the clerk who said the manager decided no more coupons for you. So they make you feel like a bum & I personally feel stigmatizing people before their coffee is unethical & disrespectful of a person’s time. I usually avoid places where staff seem to be allowed to treat people differently/possibly profiling them based on what they assume is their social-economic status, which often impacts quality of meal & atmosphere & amount of time wasted there. Experience is not consistent to say the least. When the staff who are serving are friendly and polite the food they are serving seems to be also prepared with more care & is hotter and not overcooked & service is faster & less time guzzling. When the staff seem bored & indifferent the food seems to be cooked that way too, IMO, then the food with or without a coupon isn’t worth the wait, hassle & cost, IMO. Then after that awful early morning experience I got an email from A&W for a free rootbeer as if a person is going to go back to more hassles & insults & possibly warm rootbeer & dry, overcooked & cold food, IMO. Usually most coupon books have one or 2 coupons you use & then you throw out the rest, which I did. A waste of postage when you think about how many coupon books are probably in recycling bins everywhere when you remember that fast food is not as good when cold, and soggy. When I had the teen burger & onion rings, the burger was good but the onion rings weren’t crispy & tasted mushy & looked different than those in menu picture, IMO. A&W is more expensive than some of the other fast food places in general but the food is expected to be better & some days it is & other days it isn’t. I threw out my coupons & decided to not go back to this A&W location. I wouldn’t recommend this place if you are expecting a good, quality A&W experience consistently. You have to just trust they are washing their hands more consistently but after about an hour after eating there my stomach felt queasy, IMO. Not much fun.
2019
Service was so slow that you felt like you were being ignored.
Atmosphere: 1
Food: 2
Service: 1
Fast food friendly as much as the staff.
Atmosphere: 5
Food: 5
Service: 5
The staffs were friendly. But this is the only A&W in the neighborhood which charges an extra $0.49 for exchanging the chicken strips’ BBQ sauce to the sweet and sour sauce.
Atmosphere: 3
Food: 4
Service: 5
I heard this place is called the McDonald's of Canada, so I came to try it out. I had their bacon and egg muffin and found it to be very delicious—better than McDonald's and well-presented in shape. I'm not sure if this location has exceptional quality control or if all their muffins are this good. I recommend anyone wanting to experience Canadian fast food to visit an A&W.
Atmosphere: 5
Food: 5
Service: 5
For fast food, not worse! I loved! And it's rather rare in this restaurant but good!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Poutine Et Poulet Burger Blt
Fries and onion rings cold. Not a good place to eat.
Atmosphere: 1
Food: 1
Service: 1
They made me wait in the parking lot 5 minutes for 2 chicken wraps. I asked for extra sauce. There was hardly any sauce at all. Really bad service. Step up a&w!!
Food: 1
Service: 1
The staff at the A&W Desjardins is simply amazing. They are very friendly and have a smile on their face, a pleasure to interact with.
Atmosphere: 5
Food: 5
Service: 5
We ordered 2 trios of chubby chicken and the hard chicken that was too compressed and it's been 2 times that I eat it on the Longeuil side and very good tender chicken at the Desjardins complex that's hard to chew
This is why I won't go back there again
Restaurantji Recommends
Raw chicken
Atmosphere: 2
Food: 1
Service: 1
They don't wash their hands, rub on their sweater, almost put their finger in their ass and then make food then no glove, nothing at all unsanitary at the end, I wouldn't eat it even if I paid for it, better throw it away than get sick for its birds of prey ...?
Atmosphere: 1
Food: 1
Service: 1
Good restaurant good breakfast
Atmosphere: 5
Food: 5
Service: 5
No normal service he charges you extra for the trio meal he doesn't listen to your orders no condiments
Atmosphere: 1
Food: 2
Service: 1
Don’t have beyond the meat burger as written on the menu
Atmosphere: 1
Food: 1
Service: 1
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