I recently dined at your restaurant while staying at the Home Town Suites in Montreal. I wasn’t visiting for Formula One or any major event—I simply needed a break. As a small business from the US, life has been hectic and heavy, especially in the current social and political climate in the U.S., and I hadn’t taken a real break in over a year and a half.
For an $80 meal & cheap wine poor this was a complete waste of my time & money. Never compensated, messaged the restaurant, no response, nada! Plenty of other wonderful restaurants in Montreal that treat customers nicely & with respect!
I’ve spent much of my life in the restaurant industry—working with chefs, managing, and co-owning a family restaurant. These days I run a small successful businesses. I have always valued the effort that goes into hospitality and creating a warm, welcoming atmosphere for guests.
Unfortunately, my experience at your restaurant was disappointing on several levels, and I wanted to take a moment to share that with you—not out of anger, but in the hope that feedback from someone who knows and cares about this industry might be helpful.
I arrived alone after a long and tiring drive. As a single, professional, middle-aged woman, I was looking forward to a good meal and maybe a little friendly human connection. Your restaurant wasn’t busy—just a few tables, and several staff on the floor. I sat at the bar but was largely ignored. The staff were chatting with each other and didn’t make much effort to engage me or check in throughout the meal.
I understand not everyone feels like talking, but basic friendliness and hospitality go a long way—especially when someone is traveling alone. What struck me most was the general disinterest and lack of warmth from the team. It wasn’t hostile, but it was indifferent, and that in itself leaves a bad taste.
As for the meal:
• The water came in a small glass, no ice. I had to ask for second glass.
• The wine pour (a Pinot Grigio) was minimal and served in a small glass. It felt stingy, frankly.
• The salad was average.
• The pasta was bland—more like a floury filler than a dish with care or seasoning. The sauce had no salt, no depth, no flavor.
• The chicken parmigiana was the one redeeming element, but it was only lukewarm when served.
• The music was loud, bass-heavy, and more fitting for a club than a dinner setting. I asked for it to be turned down, which they eventually did, but it had already made the atmosphere stressful.
Most frustrating of all, no one asked how the food was. No check-ins, no offer for a second drink, no warmth. I had to ask for more water. One of the servers (I won’t name him) finally engaged, but even then, the conversation felt performative and dismissive, not authentic or attentive.
In my experience—both as a guest and a former restaurant owner—this isn’t just about food. People come to restaurants for comfort, connection, and a break from their lives. You never know what someone’s going through. For me, this trip was about self-care, after personal and professional burnout, grief, and long-term stress. I wanted just one really good, kind, nourishing experience. This was not it.
I’ve visited Montreal many times and often stay at Hiltons—I’m a loyal member. I let the hotel know about my experience as well. I don’t want anyone fired, but I do believe your staff needs a reminder of the importance of hospitality, especially in times like these. A little kindness, a smile, a genuine moment—these things matter.
Unfortunately, I won’t be returning to your restaurant. But I truly hope others can have a better experience, and that you take this message to heart. In a world where you can be anything, please choose to be kind—to customers, and to each other.
J MAC
Overpriced and tiny portions for the amount they charge.
Arlene Abitan
The food needs eat much improvement! The dishes were not appetizing and tasted very average. Stuff was accommodating cause one of the pizzas we ordered specified that it had meat. Nice location nice restaurant good needs improvement
Nadia Rinaldi
Everything was perfect. Would definitely go back
Juliano De Chiara
Very disorganized and rude, never again
Rhoda Dubin
Everything was wonderful and the convenience of parking indoors is fantastic.
Izabella Mercante Pereira
Gabi’s service was great!
Paulo Mercante
Service was great, Gabi took care of me and my family, she was very kind and polite!
Andy Ryan
Clara makes good espresso martini
Atmosphere: 5
Food: 5
Service: 5
Stephanie Nagy
We were a group of 16. Everyone had a great time. Great menu.
Vegetarian options: They had over 10 vegetarian options.
Parking: The parking is chargeable, but the restaurant validates. Make sure to bring your parking ticket upstairs with you.
Kid-friendliness: We had a 3 year old and 9 year old with us. They enjoyed the food and had a good time.
Wheelchair accessibility: The venue has wheelchair accessibility. Make sure to mention it in the reservation.
After a year of absence, I am back at Blandino's for dinner. I had pizza, focaccia and fried squid for pizza. I discovered their special pizza (the diavola) which was not on their menu last year. I was amazed. the pizza at their place has become better to the point of saying that it is the best pizza I have ever tasted. A dough to die for, very pronounced spicy notes, lots of spicy salami. I loved their focaccia, excellent and generous! As for the squid, exquisite. I emphasize that the service is correct. It won't take long for me to come back and (re)discover the rest of the menu
Food was just ok. Service was good. Attentive and efficient. A bit overpriced, but that's to be expected at a hotel restaurant I guess.
Atmosphere: 3
Food: 3
Service: 5
K D
Went to this place multiple times for the last 12 months and every time I had Breakfast there only. Currently, they offer new menu and I must admire that quality of food, variety of dishes became poor. Additionally, it was first time, but the restaurant was filled with the smell of burned fat from the kitchen. I would recommend administration to take care of the environment people work in and consider to return some dishes from previous menu.
Wheelchair accessibility: In the hotel building, easy to access.
Atmosphere: 3
Food: 3
Service: 4
Janyl Deflandre
Exceptional pizzas, original cocktails and very pleasant service. The setting is pleasant with the central bar. Very good table.
I recently dined at your restaurant while staying at the Home Town Suites in Montreal. I wasn’t visiting for Formula One or any major event—I simply needed a break. As a small business from the US, life has been hectic and heavy, especially in the current social and political climate in the U.S., and I hadn’t taken a real break in over a year and a half. For an $80 meal & cheap wine poor this was a complete waste of my time & money. Never compensated, messaged the restaurant, no response, nada! Plenty of other wonderful restaurants in Montreal that treat customers nicely & with respect! I’ve spent much of my life in the restaurant industry—working with chefs, managing, and co-owning a family restaurant. These days I run a small successful businesses. I have always valued the effort that goes into hospitality and creating a warm, welcoming atmosphere for guests. Unfortunately, my experience at your restaurant was disappointing on several levels, and I wanted to take a moment to share that with you—not out of anger, but in the hope that feedback from someone who knows and cares about this industry might be helpful. I arrived alone after a long and tiring drive. As a single, professional, middle-aged woman, I was looking forward to a good meal and maybe a little friendly human connection. Your restaurant wasn’t busy—just a few tables, and several staff on the floor. I sat at the bar but was largely ignored. The staff were chatting with each other and didn’t make much effort to engage me or check in throughout the meal. I understand not everyone feels like talking, but basic friendliness and hospitality go a long way—especially when someone is traveling alone. What struck me most was the general disinterest and lack of warmth from the team. It wasn’t hostile, but it was indifferent, and that in itself leaves a bad taste. As for the meal: • The water came in a small glass, no ice. I had to ask for second glass. • The wine pour (a Pinot Grigio) was minimal and served in a small glass. It felt stingy, frankly. • The salad was average. • The pasta was bland—more like a floury filler than a dish with care or seasoning. The sauce had no salt, no depth, no flavor. • The chicken parmigiana was the one redeeming element, but it was only lukewarm when served. • The music was loud, bass-heavy, and more fitting for a club than a dinner setting. I asked for it to be turned down, which they eventually did, but it had already made the atmosphere stressful. Most frustrating of all, no one asked how the food was. No check-ins, no offer for a second drink, no warmth. I had to ask for more water. One of the servers (I won’t name him) finally engaged, but even then, the conversation felt performative and dismissive, not authentic or attentive. In my experience—both as a guest and a former restaurant owner—this isn’t just about food. People come to restaurants for comfort, connection, and a break from their lives. You never know what someone’s going through. For me, this trip was about self-care, after personal and professional burnout, grief, and long-term stress. I wanted just one really good, kind, nourishing experience. This was not it. I’ve visited Montreal many times and often stay at Hiltons—I’m a loyal member. I let the hotel know about my experience as well. I don’t want anyone fired, but I do believe your staff needs a reminder of the importance of hospitality, especially in times like these. A little kindness, a smile, a genuine moment—these things matter. Unfortunately, I won’t be returning to your restaurant. But I truly hope others can have a better experience, and that you take this message to heart. In a world where you can be anything, please choose to be kind—to customers, and to each other.
Overpriced and tiny portions for the amount they charge.
The food needs eat much improvement!
The dishes were not appetizing and tasted very average.
Stuff was accommodating cause one of the pizzas we ordered specified that it had meat.
Nice location nice restaurant good needs improvement
Everything was perfect. Would definitely go back
Very disorganized and rude, never again
Everything was wonderful and the convenience of parking indoors is fantastic.
Gabi’s service was great!
Service was great, Gabi took care of me and my family, she was very kind and polite!
Clara makes good espresso martini
Atmosphere: 5
Food: 5
Service: 5
We were a group of 16. Everyone had a great time. Great menu.
Vegetarian options: They had over 10 vegetarian options.
Parking: The parking is chargeable, but the restaurant validates. Make sure to bring your parking ticket upstairs with you.
Kid-friendliness: We had a 3 year old and 9 year old with us. They enjoyed the food and had a good time.
Wheelchair accessibility: The venue has wheelchair accessibility. Make sure to mention it in the reservation.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Focaccia Fresca Focaccia Fresca, Burrata Burrata, Osso Buco and Risotto
Restaurantji Recommends
After a year of absence, I am back at Blandino's for dinner. I had pizza, focaccia and fried squid for pizza. I discovered their special pizza (the diavola) which was not on their menu last year. I was amazed. the pizza at their place has become better to the point of saying that it is the best pizza I have ever tasted. A dough to die for, very pronounced spicy notes, lots of spicy salami. I loved their focaccia, excellent and generous! As for the squid, exquisite. I emphasize that the service is correct. It won't take long for me to come back and (re)discover the rest of the menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Focaccia Fresca Focaccia Fresca
Food was just ok. Service was good. Attentive and efficient. A bit overpriced, but that's to be expected at a hotel restaurant I guess.
Atmosphere: 3
Food: 3
Service: 5
Went to this place multiple times for the last 12 months and every time I had Breakfast there only.
Currently, they offer new menu and I must admire that quality of food, variety of dishes became poor. Additionally, it was first time, but the restaurant was filled with the smell of burned fat from the kitchen. I would recommend administration to take care of the environment people work in and consider to return some dishes from previous menu.
Wheelchair accessibility: In the hotel building, easy to access.
Atmosphere: 3
Food: 3
Service: 4
Exceptional pizzas, original cocktails and very pleasant service. The setting is pleasant with the central bar. Very good table.
Atmosphere: 4
Food: 5
Service: 5
Beautiful food and service. Will come back again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mushroom Tagliatelle
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