Dairy Queen

268 Saint-Catherine St W, Montreal
(514) 868-0856

Recent Reviews

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Mamadou

Manager lacks respect for customers

Andrés Humberto Agredo Bermudez

The place is well enough, I tried a Banane Split for 9.99. It is big and tasty. It comes with chunks of pineapple, some strawberry and chocolate

Abuk

workers were so kind!!!

Bourenane Meriem

I would like to thank the Moroccan woman who works at night because she does not hesitate every time I go to buy in your store to welcome me, help me and guide me in all sincerity. I hope the employer appreciates his effort❤️

Atmosphere: 5

Food: 5

Service: 5

murray hawthorne

je suis aller a cette succursalle plutot dans la journee aujourdhui et je suis très satisfait de mon experience. La jeune fille blonde qui ma servit était très chaleureuse et souriante même si elle était très occupée. Elle semblait travailler dans la section de crème glacée et en même temps elle aidait avec la nourriture de l'autre coté avec un grand sourire !!!!

Atmosphere: 5

Service: 5

Recommended dishes: Cupfection Brownie Oreo

AYA AYA

Very welcoming Moroccan girl, we really liked the service good luck ♥️♥️♥️♥️

Atmosphere: 5

Food: 5

Service: 5

G. K.

Cute, kind of dead but nice waiter and cute ambiance , perfect if you feel overwhelmed by the busy of place des arts

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Banana Split, Cupfection Brownie Oreo, Dessert Blizzard🅫 Skor Skor Blizzard Treat, Icecream Cake, Royal Oreo, Oreo, Peanut Buster Parfait

cece

The blizzard were good with some good music ツ

Atmosphere: 5

Food: 4

Service: 4

Sameer Haidari

Nearly 8$ for their so called “medium”… Mind you this is flavoured ice… I went back to make sure there was no mistake, but apparently this is what you get!

Atmosphere: 1

Food: 1

Service: 1

Fatcatter

The blizzard was great, the staff were great, but the location had a weird smell on the inside. Had to leave before beginning to eat in order to enjoy.

Atmosphere: 2

Food: 5

Service: 5

Nadia Maria Milatinova

Worst dq in mtl… order the opposite of what u want because you will have more chances of getting what you really did want lol. Incompetent people, pisses me off because it’s so normalized to be unprofessional now if you don’t get payed more than minimum wage. It pisses me off because, I too, work minimum wage and I do my job efficiently even though I do not ever want to. The service here was embarrassing to say the least.

Atmosphere: 1

Food: 1

Service: 1

Bob Bob

I went to this dairy queen couple days ago and i experienced one of the best customer service ever. The staff were young and fun to talk to and they had a lot of energy. I especially enjoyed speaking to the girl with the head scarf and glasses. She was very nice and polite and had great energy (something you dont see often these days in customer service) very good experience would definitely come again

Atmosphere: 5

Food: 5

Service: 5

Midi Blogs

I recently visited Dairy Queen and, unfortunately, had a disappointing experience. Upon placing our order, we were greeted by a tomboy blonde female cashier whose demeanor was far from welcoming. She barely acknowledged us, making the interaction feel uncomfortable and uninviting.

I ordered a Royal Oreo Blizzard, which is supposed to have fudge in the center. After receiving my order, I stepped outside to enjoy it, only to find that there was no fudge inside. Having not visited Dairy Queen in over a year, I was particularly looking forward to this treat. I went back inside and politely explained the issue, reassuring the cashier that it was no big deal. However, her response was less than satisfactory. She simply said, "Oh, I'm sorry," took my Blizzard, turned away while I was still speaking, and hastily pumped two pumps of fudge on top before handing it back without any further communication or confirmation that the issue was resolved to my satisfaction.

Feeling frustrated, I discarded the Blizzard on my way out, as the experience had already soured my appetite. It's disheartening to encounter such poor service, especially when it comes to simple tasks. It's important for employees, regardless of their generation, to understand the value of providing quality service, even in entry-level positions. This experience left me questioning the commitment to customer service and quality at this Dairy Queen location.

Food: 1

Service: 1

Christian Abboud

Disappointing experience. The place smells like La toilet. And it’s 25% more expensive than other DQ stores!

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Icecream Cake

Vincent Durand-Labelle

La personne derrière le comptoir nous a pratiquement lancé nos cornets sur le comptoir et voulait nous facturer pour avoir un verre vide supplémentaire pour mon fils de 3 ans... Nous sommes rendu là ? Allez-vous nous facturer les serviettes de table la prochaine fois ? 1$ pour aller aux toilettes ? 1$ pour s'asseoir ? Première et dernière fois pour moi.

Atmosphere: 1

Food: 1

Service: 1

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