I asked for a tiramisu cake through Uber and they gave me a lemon tart, I called the store and they told me to ask for a refund from Uber, Uber only refunded me but that's the store which did not take care to send the correct product.
Service: 1
Valérie Bouchard
Our favorite family destination to celebrate on all occasions: the arrival of spring, good news, a Friday evening, a birthday, a public holiday or solar eclipse, a full moon evening, a warm spell in the heart of the winter… In short, all reasons (and seasons) are good to go and choose a mini cone of soft ice cream dipped in one of our many favorite chocolate flavors. (Plus, the staff is always super nice.)??Definitely our dessert spot on Monkland!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Small Petit la Diperie
Keven H
Part 1 - I ordered delivery - I don't know what was so gourmet about a slushy, tasteless watered down milkshake with no whipped cream, toppings etc .. definitely wouldn't order or recommend it to anyone unless you feel the need to throw $12 away. I live just a few blocks away and I made sure the driver didn't leave the milkshake near the heater vents. The driver also had a thermal bag to help keep it ice cold.Part 2 - you know it's common they get bad reviews and don't care with the reply the owner sent thanking me.instead of doing something to change it or ask how to improve it to make it better. . Obviously, they clearly don't care
Food: 2
Claude Khoury
The worst cheesecake ever! It’s not even cheesecake! It’s impossible this is Cheesecake Factory!
Food: 1
Marie-pierre Guerin
When I place an order on uber eat, each time I ask for two extra pieces of different chocolate and each time they only put one and charge both.Otherwise deliciousBut please read your orders properly.
Atmosphere: 3
Food: 3
Service: 3
Yichen Liu
THEY ARE SO NICE, I orded on uber eats and my first order got stolen, BUT in compensation, not only they canceled the order but they gave me TWO EXTRA ICE CREAM. TO who ever did this THANK U SOOOO MUCH, you just made my night !!!
Atmosphere: 5
Food: 5
Service: 5
Azadeh Maroufmashat
It is one the best ice cream I tried. I also love the deep on the top. I chose chocolate noir and it was so good. Ice cream was not too sweet ; the taste was good! I tried pistachio and strawberry;both are good. I want to try it again definitely! I forgot to mention but a little bit pricy compared to others
Maxime Marchand
Great selection, service and prices.
Raymond Brassard
Too bad, I didn’t take any pictures. But hey, I had a sugar cone with the vanilla dipped in Dark Chocolate.ufffffff what a discovery. The vanilla wow, the sugar cone wow. Highly recommended even if you don’t really like ice cream, but it’s a lot for the real sweet adventure into this place.
VAHID HABIBI
A man working in Tuesday afternoon is very rude and never trying again.
You can always expect great ice cream from la dipperie. Sadly, poor service left a sour taste on my desert.
Sabi Naps
Friendly staff and delicious ice cream!!
marlene Slotin
le 19 Juin, 2023 Unfortunately, this review must be aired as I do not wish to see other customers in the same horrendous situation as mine! I order '2' cheesecake slices from La Diperie, on June 19th, eve. The order came '4 slices of Mango cheesecake' total $77.14! I was shocked & of course tried to contact La Diperie! The gent told me there was nothing short of contacting Uber Eats, which I did & of course, no one ever answers! Then he told me to contact the Head Office, which I did, & once again, no one answers although I left several messages! In summation, it is not only disappointing but impossible to get any kind of resolution with Uber Eats! When I spoke to the owner 'Michael' , at first he seemed willing to assist my dilemma, however, the then simply 'swept me off saying there was nothing he could do'! How lovely!
Valou Valou
Their ice cream are sooooo good
Arshiya Kiran
I made an online order via doordash and Michael was extremely helpful in getting the order fulfilled. I had tried ordering via Ubereats and I was having issues placing the order. Michael was patient to guide me through the process as I was ordering from the US for delivery to Montreal. The service I received over the phone was top notch and the recipient loved the cheesecake. Thank you for helping me with my order.
I asked for a tiramisu cake through Uber and they gave me a lemon tart, I called the store and they told me to ask for a refund from Uber, Uber only refunded me but that's the store which did not take care to send the correct product.
Service: 1
Our favorite family destination to celebrate on all occasions: the arrival of spring, good news, a Friday evening, a birthday, a public holiday or solar eclipse, a full moon evening, a warm spell in the heart of the winter… In short, all reasons (and seasons) are good to go and choose a mini cone of soft ice cream dipped in one of our many favorite chocolate flavors. (Plus, the staff is always super nice.)??Definitely our dessert spot on Monkland!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Small Petit la Diperie
Part 1 - I ordered delivery - I don't know what was so gourmet about a slushy, tasteless watered down milkshake with no whipped cream, toppings etc .. definitely wouldn't order or recommend it to anyone unless you feel the need to throw $12 away. I live just a few blocks away and I made sure the driver didn't leave the milkshake near the heater vents. The driver also had a thermal bag to help keep it ice cold.Part 2 - you know it's common they get bad reviews and don't care with the reply the owner sent thanking me.instead of doing something to change it or ask how to improve it to make it better. . Obviously, they clearly don't care
Food: 2
The worst cheesecake ever! It’s not even cheesecake! It’s impossible this is Cheesecake Factory!
Food: 1
When I place an order on uber eat, each time I ask for two extra pieces of different chocolate and each time they only put one and charge both.Otherwise deliciousBut please read your orders properly.
Atmosphere: 3
Food: 3
Service: 3
THEY ARE SO NICE, I orded on uber eats and my first order got stolen, BUT in compensation, not only they canceled the order but they gave me TWO EXTRA ICE CREAM. TO who ever did this THANK U SOOOO MUCH, you just made my night !!!
Atmosphere: 5
Food: 5
Service: 5
It is one the best ice cream I tried. I also love the deep on the top. I chose chocolate noir and it was so good. Ice cream was not too sweet ; the taste was good! I tried pistachio and strawberry;both are good. I want to try it again definitely! I forgot to mention but a little bit pricy compared to others
Great selection, service and prices.
Too bad, I didn’t take any pictures. But hey, I had a sugar cone with the vanilla dipped in Dark Chocolate.ufffffff what a discovery. The vanilla wow, the sugar cone wow. Highly recommended even if you don’t really like ice cream, but it’s a lot for the real sweet adventure into this place.
A man working in Tuesday afternoon is very rude and never trying again.
Restaurantji Recommends
You can always expect great ice cream from la dipperie. Sadly, poor service left a sour taste on my desert.
Friendly staff and delicious ice cream!!
le 19 Juin, 2023 Unfortunately, this review must be aired as I do not wish to see other customers in the same horrendous situation as mine! I order '2' cheesecake slices from La Diperie, on June 19th, eve. The order came '4 slices of Mango cheesecake' total $77.14! I was shocked & of course tried to contact La Diperie! The gent told me there was nothing short of contacting Uber Eats, which I did & of course, no one ever answers! Then he told me to contact the Head Office, which I did, & once again, no one answers although I left several messages! In summation, it is not only disappointing but impossible to get any kind of resolution with Uber Eats! When I spoke to the owner 'Michael' , at first he seemed willing to assist my dilemma, however, the then simply 'swept me off saying there was nothing he could do'! How lovely!
Their ice cream are sooooo good
I made an online order via doordash and Michael was extremely helpful in getting the order fulfilled. I had tried ordering via Ubereats and I was having issues placing the order. Michael was patient to guide me through the process as I was ordering from the US for delivery to Montreal. The service I received over the phone was top notch and the recipient loved the cheesecake. Thank you for helping me with my order.