Took three hours for a three service course, didn’t even get to eat dessert as it was closing time. Waitress “forgot” to bring them out. Bathroom was closed and there was no solution offered. When we finally got the check, 30mins after asking, she charged us for the desserts even though we did not receive them. Food was good but service, wait time and facilities were not.
Jared Yalung
Edit: I just checked again and my waitress deleted her 5-star review… these are really shady business practices. Save your 80$ and go elsewhere.
Please stay away from this place. I had such a bad experience and had to wait for my food for 2 hours, and the staff seemed very stressed and poorly directed by the manager. I’ve never had such a horrible experience at a restaurant in my life.
I also noticed that one of the only 5-star reviews here is from my waitress?? I’m sorry but please do better.
Olga Lap
Food - nothing special Service - almost non existent (waiting forever for everything) Atmosphere - sitting right next to baseboard heating made it very uncomfortable. Tables too close to each other making it impossible to get up. It was like + 27 on a warm November night. Not posible to pay by card - machine broke down. Either cash or e-transfer to a random email address….never again!
Gary Youance
Best good best place ever
Laurence Panneton
Terrible service, 5 server but took them 30minutes to get us water, we had to open our bottle of wine ourselves. after an hour and a half they took our order but half the thing were missing, the server seem confused and didn’t even know any of the dish. Every customer seem so confused about the service. We finally left bevause they couldn’t get us any food.
do not waste your time and go there!
Teodor Neagoe
I made a reservation for 8 people at this restaurant for Sunday November 10 through Open Table. They acknowledged my reservation and sent me a reminder the day before. Reservation was for 6PM but around 5PM (while I was driving) Open table sent me a message that my reservation has been canceled by the restaurant 🙄. Imagine the situation, I went however to the restaurant, that was indeed closed (locked) to wait for my friends. What a shame... Thank God there was a Casa Greque near by and we all went there.
Jane Aubertin
One of the cook went for a smoke by the door, without closing it. We could see him from our seats and the restaurant smelled like smoke. Our third dish came before our second and our fourth (dessert) never came. They offered a discount for the missing dessert. We never received glasses for water. The food wasn’t great : portions were small, the medium rare steak was rare and the salads here and there consisted of spring mix with a little salad dressing. We are never going back again.
Julien Hrv
Restaurant à éviter si vous voulez passer un bon moment gastronomique.
Ruhan R
Without doubt the worst dining experience I've had in 2024. I made reservations for 8:30pm. We arrived to an empty restaurant. Some staff were sitting at the side and nobody addressed us for several minutes. After some time, the server finally came out and sat us. As soon as we were sat, she told us that the kitchen is closing soon so it would have to be a final order in a manner that made it seem like we were coming in last minute. We made a reservation for 1.5 hours before close, in fact there was another slot for 9:00pm even so this made no sense. It was clear that we were not welcome by the staff. This was very apparent in their demeanour. The cook would intermittently come out and scowl at me for no reason like I was punishing him by being there. Absolutely horrible, unwelcoming service throughout our time there. The food was no redemption at all. French onion soup was watery and not flavourful as others I've had. The chicken dish was so disappointing, I could have made better at some. I complained about the service to our server and she tried using the excuse that they had a problem in the kitchen and it was causing them some issues but I responded to her that this was no excuse for the horrible service we were receiving. They should not be deflecting their stress and unhappiness on paying customers.
drakeblakeblaze drakeblakeblaze
Honestly the worst restaurant on Prince Arthurs Street and one of the worst to bring your wine to Montreal. Food exceeds and poorly executed, (they are not even capable of making gravlax). the menu and the quality of the dishes served are a real joke for the asking price. Never go eat the cook's advice...the new administration clearly has no idea how to properly run a restaurant. Save yourself some time and go eat ayeure.
It's sad... We loved this restaurant a few years ago, but with young children, we haven't been back for a while. As soon as we entered the restaurant, we immediately felt that it was no longer like before. Not as lively, not as clean, not as warm and far fewer customers than before. Their onion soup was very good, but otherwise it was all that was left of the old experience. Dishes without wow, without magic and bland. Once the meal was over, we said to ourselves that this was the last time we would return to this restaurant. And to make matters worse, while we were finishing our bottle of wine... we saw a mouse walking around the restaurant... Which we told our waitress. The manager came to speak to us to tell us that the owners were going to contact us about this inconvenience... never heard back. That adds one more reason to never go back there again.
Atmosphere: 1
Food: 2
Service: 3
Quentin Lerognon
The atmosphere is very friendly and authentic Our waitress was welcoming, despite the fact that she told us rather sharply "tonight we don't have crème brulée, so it's chocolate mousse... or nothing!" Table d'hôte menu to taste starter + main course + dessert. I take the beef carpaccio, nothing to complain about, classic. I just tell myself that I was lucky when I look at the entry of my guests who were treated to three poor snails fighting a duel in a casserole dish and three pieces of "raw" salmon advertised as gravlax . Frankly, at $12 for a la carte starters, it's borderline. The dishes arrive! I ordered a piece of chicken breast with fries, arrived pieces of thighs (sorry?) covered in cheese (sorry??) with industrial fries (sorry???). For a $32 à la carte dish, it's impossible not to think that we're being taken for pigs. Speaking of pork, my guests weren't comfortable when we brought them a sausage and a half (honestly, "artisanal" sausage, my eye). And we end with a semi-cooked chocolate, announced with vanilla ice cream, and which arrives without, as you can imagine! We will end with a positive point despite everything, pets are accepted in this restaurant, in any case the mouse who accompanied us during dessert did the end-of-service entertainment... I'm not used to writing incriminating comments like this, but the final price of $72 (including tax + tips) doesn't make it easier (especially when you're presented with the TPE with a minimum tip of 18% *cough cough*).
Atmosphere: 3
Food: 2
Service: 3
Frédéric Terrier
Tiny portions and very bad food! For a meal for three, here is the recap: - half a sausage (probably from the nearby grocery store) - undercooked fries - burnt chicken with cheese on it (why?) - Salmon gravelax (3 pieces of frozen salmon)
In short, $72 per person to meet the square's mascot and die of hunger on the way out!
A shame when we know that it was a good place a year ago..
Moral: read the comments ?
Mélina Infantino
Vraiment super décevant pour le prix. L’entrée de carpaccio était sans goût. Le pavé de saumon semblait être du surgelé d’épicerie. On a attendu 30 minutes pour faire ouvrir nos bouteilles. En plus, quand vient le temps de régler la note, les options de pourboire commencent à 18%. C’est très dommage car c’était un bon restaurant il y a quelques années.
Atmosphere: 3
Food: 1
Service: 2
thee mya period
Honestly, I'm taking the time to write a review because we were hesitant to try this restaurant.
We had excellent service and exceptional food. You could feel the freshness and quality. The waitress took care of us like we were family. It’s sure that now it will become our little restaurant, bring your favorite wine on the tray.
Took three hours for a three service course, didn’t even get to eat dessert as it was closing time. Waitress “forgot” to bring them out. Bathroom was closed and there was no solution offered. When we finally got the check, 30mins after asking, she charged us for the desserts even though we did not receive them. Food was good but service, wait time and facilities were not.
Edit: I just checked again and my waitress deleted her 5-star review… these are really shady business practices. Save your 80$ and go elsewhere.
Please stay away from this place. I had such a bad experience and had to wait for my food for 2 hours, and the staff seemed very stressed and poorly directed by the manager. I’ve never had such a horrible experience at a restaurant in my life.
I also noticed that one of the only 5-star reviews here is from my waitress?? I’m sorry but please do better.
Food - nothing special
Service - almost non existent (waiting forever for everything)
Atmosphere - sitting right next to baseboard heating made it very uncomfortable. Tables too close to each other making it impossible to get up. It was like + 27 on a warm November night.
Not posible to pay by card - machine broke down. Either cash or e-transfer to a random email address….never again!
Best good best place ever
Terrible service, 5 server but took them 30minutes to get us water, we had to open our bottle of wine ourselves. after an hour and a half they took our order but half the thing were missing, the server seem confused and didn’t even know any of the dish. Every customer seem so confused about the service. We finally left bevause they couldn’t get us any food.
do not waste your time and go there!
I made a reservation for 8 people at this restaurant for Sunday November 10 through Open Table. They acknowledged my reservation and sent me a reminder the day before. Reservation was for 6PM but around 5PM (while I was driving) Open table sent me a message that my reservation has been canceled by the restaurant 🙄. Imagine the situation, I went however to the restaurant, that was indeed closed (locked) to wait for my friends.
What a shame...
Thank God there was a Casa Greque near by and we all went there.
One of the cook went for a smoke by the door, without closing it. We could see him from our seats and the restaurant smelled like smoke. Our third dish came before our second and our fourth (dessert) never came. They offered a discount for the missing dessert. We never received glasses for water. The food wasn’t great : portions were small, the medium rare steak was rare and the salads here and there consisted of spring mix with a little salad dressing. We are never going back again.
Restaurant à éviter si vous voulez passer un bon moment gastronomique.
Without doubt the worst dining experience I've had in 2024. I made reservations for 8:30pm. We arrived to an empty restaurant. Some staff were sitting at the side and nobody addressed us for several minutes. After some time, the server finally came out and sat us. As soon as we were sat, she told us that the kitchen is closing soon so it would have to be a final order in a manner that made it seem like we were coming in last minute. We made a reservation for 1.5 hours before close, in fact there was another slot for 9:00pm even so this made no sense. It was clear that we were not welcome by the staff. This was very apparent in their demeanour. The cook would intermittently come out and scowl at me for no reason like I was punishing him by being there. Absolutely horrible, unwelcoming service throughout our time there. The food was no redemption at all. French onion soup was watery and not flavourful as others I've had. The chicken dish was so disappointing, I could have made better at some. I complained about the service to our server and she tried using the excuse that they had a problem in the kitchen and it was causing them some issues but I responded to her that this was no excuse for the horrible service we were receiving. They should not be deflecting their stress and unhappiness on paying customers.
Honestly the worst restaurant on Prince Arthurs Street and one of the worst to bring your wine to Montreal. Food exceeds and poorly executed, (they are not even capable of making gravlax). the menu and the quality of the dishes served are a real joke for the asking price. Never go eat the cook's advice...the new administration clearly has no idea how to properly run a restaurant. Save yourself some time and go eat ayeure.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's sad... We loved this restaurant a few years ago, but with young children, we haven't been back for a while. As soon as we entered the restaurant, we immediately felt that it was no longer like before. Not as lively, not as clean, not as warm and far fewer customers than before. Their onion soup was very good, but otherwise it was all that was left of the old experience. Dishes without wow, without magic and bland. Once the meal was over, we said to ourselves that this was the last time we would return to this restaurant. And to make matters worse, while we were finishing our bottle of wine... we saw a mouse walking around the restaurant... Which we told our waitress. The manager came to speak to us to tell us that the owners were going to contact us about this inconvenience... never heard back. That adds one more reason to never go back there again.
Atmosphere: 1
Food: 2
Service: 3
The atmosphere is very friendly and authentic
Our waitress was welcoming, despite the fact that she told us rather sharply "tonight we don't have crème brulée, so it's chocolate mousse... or nothing!"
Table d'hôte menu to taste starter + main course + dessert.
I take the beef carpaccio, nothing to complain about, classic. I just tell myself that I was lucky when I look at the entry of my guests who were treated to three poor snails fighting a duel in a casserole dish and three pieces of "raw" salmon advertised as gravlax . Frankly, at $12 for a la carte starters, it's borderline.
The dishes arrive! I ordered a piece of chicken breast with fries, arrived pieces of thighs (sorry?) covered in cheese (sorry??) with industrial fries (sorry???). For a $32 à la carte dish, it's impossible not to think that we're being taken for pigs. Speaking of pork, my guests weren't comfortable when we brought them a sausage and a half (honestly, "artisanal" sausage, my eye).
And we end with a semi-cooked chocolate, announced with vanilla ice cream, and which arrives without, as you can imagine!
We will end with a positive point despite everything, pets are accepted in this restaurant, in any case the mouse who accompanied us during dessert did the end-of-service entertainment...
I'm not used to writing incriminating comments like this, but the final price of $72 (including tax + tips) doesn't make it easier (especially when you're presented with the TPE with a minimum tip of 18% *cough cough*).
Atmosphere: 3
Food: 2
Service: 3
Tiny portions and very bad food! For a meal for three, here is the recap:
- half a sausage (probably from the nearby grocery store)
- undercooked fries
- burnt chicken with cheese on it (why?)
- Salmon gravelax (3 pieces of frozen salmon)
In short, $72 per person to meet the square's mascot and die of hunger on the way out!
A shame when we know that it was a good place a year ago..
Moral: read the comments ?
Vraiment super décevant pour le prix. L’entrée de carpaccio était sans goût. Le pavé de saumon semblait être du surgelé d’épicerie. On a attendu 30 minutes pour faire ouvrir nos bouteilles. En plus, quand vient le temps de régler la note, les options de pourboire commencent à 18%. C’est très dommage car c’était un bon restaurant il y a quelques années.
Atmosphere: 3
Food: 1
Service: 2
Honestly, I'm taking the time to write a review because we were hesitant to try this restaurant.
We had excellent service and exceptional food. You could feel the freshness and quality. The waitress took care of us like we were family. It’s sure that now it will become our little restaurant, bring your favorite wine on the tray.
Atmosphere: 5
Food: 5
Service: 5
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