Your response link does not work & says error 500 when you click reply. Here is your response though:
You would have received 5 stars, had you not forgotten my smoothie. I ordered 2 things: -the simplist breakfast -louis xiv smoothie
You forgot the smoothie, and ubereats does not allow me to get refunds, so I have paid for something that I will not get.
That is extremely frustrating, especially considering the receipt attached to the bag mentions both items.
I have worked in many restaurants, I know it gets busy, but you can't just send out orders without checking that it is all there.
I have changed the bad review but I am still disappointed by this, paying for an item and not receiving it. And the breakfast itself looks great. But missing items really makes me mad. Many restaurants seem to forget items and I find it hugely disappointing.
Anyway, thanks for breakfast.
M\u0026G Construction Restauration
We order several breakfast to go for our team members and the service and food was excellent as always.
Alexey Ngongang
Good restaurant ,good vibes and good food had a brunch with friends there would recommend
Gaelle Marcy
Ozzy cares and He will take care of you and all your dietary needs. Great breakfast restaurant and good food.
Thomas Shortliffe
No clue what’s going on in the kitchen. They brought me the wrong hamburger from the lunch menu. I brought it to their attention and they explained that they didn’t have what I ordered so they just made up a substitution and hoped I might not notice. No offer was made to rectify the situation totally insulting. Usually I like this place but today kind of ruined it for me. I am tired of places offering a lunch menu separate from the regular menu then having no idea how to make it. The waitress told me there was no soup then all of a sudden there was soup. Next time comp my coffee at least or apologize for the mistake but don’t blame it on the bad weather.
Lol, after the owner replied, I went to the link and got an error message which could not complete the send. Here is what I wrote: if you can't bring the customer what they ordered, you have to ask them if that is o.k with them first. The customer is not allowed to simply short change you on the bill so why is it ok to do it to them on the menu? I ordered the guerre des tuques burger with two smash burger patties specifically because I did not want the other one on the lunch menu. Because you could not find the ingredients according to the waitress and because it was your first day with a new lunch menu, the kitchen simply decided to make me something else and hope I would not notice. The excuse was completely outrageous. I should have received an apology and an offer of immediate correction or at the very least a complimentary coffee. Instead, you opted for a bad review. The waitress also said there was no soup, which I accepted but she then brought me chicken soup without telling me what it was before hand. When the kitchen makes a mistake, I expect them to explain it to me and correct it in my favour. If this happens again, I am taking my cut out of the tip to the waitress. I also asked for no potatoes so my plate was bare with a tiny salad. I suggest increasing the salad portion slightly when the customer can't take any potatoes. When I pay 24.00 for lunch, it needs to be perfect. It's too bad because I would like to eat there more often since it is close to my work but I am not sure I trust the kitchen or the service there anymore.
Patricia
Out of all the L'Oeufrier locations, this one is my favourite! Service is not always the best but the food is! The roasted potatoes... take you to heaven!
ossana vahedjian
LOVE THIS PLACE!! The food is exceptional! Beyond the delicious food, the service is outstanding. The staff are always friendly and attentive. We go there every chance we get, either with colleagues or family. Once in a while, we drive all the way here for breakfast. It's not that we don't have any restaurants where we live, but my daughter loves the food here. The Milkshake is a MUST!
Vivianne Riberdy
Despina is a good waitress, always welcoming and she has a sincere smile :) Smoked meat Poutine déjeuner are delicious and they are kids friendly ❤️ Thank you!
Paul Griffin
Lovely Break fast joint i always come here for my liunch break kind n friendly staff
Paula Anes
I have breakfast here often and it's always great! Everyone is so friendly and food is great, which keeps me coming back!
The staff is absolutely kind and service was really quick, portions are generous and the food was fresh off the stove ? Would definitely come here again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese with Mushroom
Md Mohiuddin Khaled
BEST PLACE TO. HAV A LUNCH
Atmosphere: 5
Food: 5
Service: 5
Souhair Afifi
Excellent service and very friendly and kind waiter,
Dietary restrictions: We don't eat meat so the waiter replaced the meat with another choice
Atmosphere: 5
Food: 5
Service: 5
Robert Hayes
Great service , fast for a business meeting and good food ! Always happy
Atmosphere: 5
Food: 5
Service: 5
Connie Roca
Very good place for breakfast and lunch The food is good Try their potatoes Would definitely recommend a visit The staff is accommodating
Your response link does not work & says error 500 when you click reply.
Here is your response though:
You would have received 5 stars, had you not forgotten my smoothie.
I ordered 2 things:
-the simplist breakfast
-louis xiv smoothie
You forgot the smoothie, and ubereats does not allow me to get refunds, so I have paid for something that I will not get.
That is extremely frustrating, especially considering the receipt attached to the bag mentions both items.
I have worked in many restaurants, I know it gets busy, but you can't just send out orders without checking that it is all there.
I have changed the bad review but I am still disappointed by this, paying for an item and not receiving it.
And the breakfast itself looks great. But missing items really makes me mad.
Many restaurants seem to forget items and I find it hugely disappointing.
Anyway, thanks for breakfast.
We order several breakfast to go for our team members and the service and food was excellent as always.
Good restaurant ,good vibes and good food had a brunch with friends there would recommend
Ozzy cares and He will take care of you and all your dietary needs. Great breakfast restaurant and good food.
No clue what’s going on in the kitchen. They brought me the wrong hamburger from the lunch menu. I brought it to their attention and they explained that they didn’t have what I ordered so they just made up a substitution and hoped I might not notice. No offer was made to rectify the situation totally insulting. Usually I like this place but today kind of ruined it for me. I am tired of places offering a lunch menu separate from the regular menu then having no idea how to make it. The waitress told me there was no soup then all of a sudden there was soup. Next time comp my coffee at least or apologize for the mistake but don’t blame it on the bad weather.
Lol, after the owner replied, I went to the link and got an error message which could not complete the send. Here is what I wrote: if you can't bring the customer what they ordered, you have to ask them if that is o.k with them first. The customer is not allowed to simply short change you on the bill so why is it ok to do it to them on the menu? I ordered the guerre des tuques burger with two smash burger patties specifically because I did not want the other one on the lunch menu. Because you could not find the ingredients according to the waitress and because it was your first day with a new lunch menu, the kitchen simply decided to make me something else and hope I would not notice. The excuse was completely outrageous. I should have received an apology and an offer of immediate correction or at the very least a complimentary coffee. Instead, you opted for a bad review. The waitress also said there was no soup, which I accepted but she then brought me chicken soup without telling me what it was before hand. When the kitchen makes a mistake, I expect them to explain it to me and correct it in my favour. If this happens again, I am taking my cut out of the tip to the waitress. I also asked for no potatoes so my plate was bare with a tiny salad. I suggest increasing the salad portion slightly when the customer can't take any potatoes. When I pay 24.00 for lunch, it needs to be perfect. It's too bad because I would like to eat there more often since it is close to my work but I am not sure I trust the kitchen or the service there anymore.
Out of all the L'Oeufrier locations, this one is my favourite! Service is not always the best but the food is! The roasted potatoes... take you to heaven!
LOVE THIS PLACE!! The food is exceptional! Beyond the delicious food, the service is outstanding. The staff are always friendly and attentive. We go there every chance we get, either with colleagues or family. Once in a while, we drive all the way here for breakfast. It's not that we don't have any restaurants where we live, but my daughter loves the food here. The Milkshake is a MUST!
Despina is a good waitress, always welcoming and she has a sincere smile :) Smoked meat Poutine déjeuner are delicious and they are kids friendly ❤️ Thank you!
Lovely Break fast joint i always come here for my liunch break kind n friendly staff
I have breakfast here often and it's always great!
Everyone is so friendly and food is great, which keeps me coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Duck Confit Breakfast Poutine
Restaurantji Recommends
The staff is absolutely kind and service was really quick, portions are generous and the food was fresh off the stove ? Would definitely come here again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese with Mushroom
BEST PLACE TO. HAV A LUNCH
Atmosphere: 5
Food: 5
Service: 5
Excellent service and very friendly and kind waiter,
Dietary restrictions: We don't eat meat so the waiter replaced the meat with another choice
Atmosphere: 5
Food: 5
Service: 5
Great service , fast for a business meeting and good food ! Always happy
Atmosphere: 5
Food: 5
Service: 5
Very good place for breakfast and lunch
The food is good
Try their potatoes
Would definitely recommend a visit
The staff is accommodating
Atmosphere: 5
Food: 5
Service: 5
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