McDonald’s

10400 Rue Lajeunesse, Montréal
(514) 384-0151

Recent Reviews

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SA PU SHIT POOR QUALITY

Atmosphere: 1

Food: 3

Service: 1

Sedat Özcan

Dining room closed after 11 p.m. or midnight
24/7 drive-thru service

Parking: Shared with SAQ but there is always room

Kid-friendliness: No Ronald park

Wheelchair accessibility: Yes

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Chicken Burger

kira nami

the girl who works there is rude and irresponsible, the way she speaks with delivery people and customers is terrible🤡

Samuel Garand

45 min for croquettes

Atmosphere: 1

Food: 1

Service: 1

Hockey_collection_cards_fr

Worst McDonald's

Atmosphere: 1

Food: 1

Service: 1

Maxime Wagner

Good service
OK place
Employed at times by very quickly

Recommended dishes: Mcdo

Cruz Yor

One of the best McDonald's in Montreal. There is a boy who works very well and very quickly. See the photo, the best. Flavio. congratulations, well done. everyone should work like this.

Atmosphere: 5

Food: 5

Service: 5

Zakaria Koreichi

Poor service, rude staff.

Caio Torres

Really slow, not friendly, never get my orders right

Atmosphere: 2

Food: 3

Service: 1

Terrence

Sent our order in via McDonald's app for pickup. When we showed up, the woman refused to give us our order. She said she outright refused. First it was because we weren't in a car. So we literally went and got our car. Then she said she wouldn't fulfill it. We tried to show her the invoice and that we had been charged. She continued to refused. We had to do a charge back, file a complaint with McDonalds, and are even (and this is so stupid) have to meet with the Montreal police. This situation is so stupid. All we wanted was to pick up our order of four double hamburgers and a big Mac trio, and now I can't even trust that there won't be spit or some other bodily fluid in the food there if I ever went back.

Atmosphere: 1

Food: 4

Service: 1

Thomas Newell

There was know body at the cash for service had to ask somebody for service. The staff was in back joking around. And tables had not been cleaned over all the restaurant was dirty.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Quart De Livre blt

Elgibzo

Yon took 20 minutes to give me a wrap and a chalice of happy feast, I can guarantee you that my feast was angry afterwards

Ilyas Tozy

One of the most arrogant and disrespectful services in the province.

Service: 1

Sam urai

Broken men's bathroom

Christian Page

As an ex-McDonald's floor manager...
Nov2024 update... The owners are still the worst restaurant owners. Nothing has changed. For a simple burger ordered at the window they tell you to go wait in the parking lot (and wait more than 20 minutes). Horrible, horrible, horrible. I believe this is a franchise and there should be no excuses for restaurant owners to so poorly regard their clients. Shame on them and shame on McDonald's Canada for letting its name being tarnished by such poor management and doing nothing.
15sept2023 Worst service as usual. I order a simple BLT bagel + hash brown and coffee. Drive-in wait (order+window) 6 min. But they tell me to go wait in the parking... I waited 10+ min. Then i went inside to ask for my order... Waited another 2 min in line to get it. TOTAL 18 MINUTES for a simple breakfast meal. YOU GO TO A FULL SERVICE RESTAURANT AND YOU GET SERVED FASTER!! This location really does not get that McDonald's clients pay more in order to get "fast" food... This is a real joke. Thing is... i live right next door and sometimes i do not have much choice but to come here... And again, they did not give me my bill because i am pretty sure they punched my order as "completed" in order not to look slow towards the headquarters. :-(

09sept2023 Worst of the worst. And they seem to remove your order from the waiting screen in order to make McDo believe they served you faster. We came at 8h35 for a simple happy meal and waited 15 minutes.

17Jan2023 15h45: Ordered 20 nuggets... got 19. Who's going to go back to get a nugget back? It is still 5% of the price and they are more expensive than McDo StMichel. This McDonald's franchise doesn't get better. Definite lack of training or supervision of their staff in quality control and client satisfaction. I feel like they just don't care.

Oct 2021: flavour of the month : the McBurnt? See picture. You should not deliberately choose to serve such burnt products to clients... Ever.

Aug2021: ordered a coffee and apple pies at drive-in... Only after having paid they tell me there is no more apple pies. The girl asks me if i want a muffin instead. I accept. The floor manager in the back makes a pissed off face and pissed off sound. Then a few seconds later she gives me some change back. I believe it is for the price difference. Then she tells me on an unacceptable tone of voice: "What are you still doing here? I have given you your money back!" I replied politely "yes but i still don't have the muffin...". Then she says: "But we don't have muffins left". And then i see and hear the floor manager in the back yelling: "What is he still doing there?". Totally unacceptable.

Dec 2020 to May 2021: the drive-in strategy here often seems to make you wait to take your order until the car in front has paid and been fully served... Maybe a strategy to show McDonald's Canada that they are faster than they are?

Oct 2018: on a Saturday night, 18h45, after a wait of 10 minutes for our order, they say they don't have BigMac sauce to make burgers!

June 2018: ordered a BLT with grilled chicken but found at home i was served the fried chicken.

October 2017: ordered a thai burger... but got served a burger with no thai sauce in it. When bringing back the burger, i am told: "there is no thai sauce in the thai burger because we have no thai sauce left in the restaurant" So you serve plain burgers to clients without informing them of that fact!???

Been leaving next door for 20 years and this place doesn't change. The worst McDonald's i have been for quality, service and clealiness in Canada and USA.

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