McDonald's
5155 Queen Mary Rd, Montreal
(514) 369-8904
Recent Reviews
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Warm, flat, gross drinks machine that hasn't been fixed in over a month. No ice either
Bought a trio burger coke was flat and warm and not even sweet. Went for replacement after checking with staff who did nothing told me to get the zero coke.. I took the sprite and lol realized only after leaving that it was just plain water no gas.. I have had enough .. left thirsty that hot day..
Excellent service by Christian
Who sends out drinks *without ice* in the middle of a heat wave? And flat at that? Embarrassing. Huge waste of money.
The lady told me "one moment" , and she never came back , intimidations peoples There too...
Atmosphere: 1
Food: 4
Service: 1
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
there is a food area to the left of the register that I would NEVER, EVER set foot in. I'm a young adult, and I remember life at that age, but they need to do something about the teenagers hanging out at this McDonald's. the soft drink machine is right next to the small secluded food area and it's really scary to go there. I saw teenagers start fighting several times right in front of the vending machine/the cash registers/the small isolated area and that stopped me from leaving and the employees did nothing! They also know it's a problem because they block this section with chairs and tables at night sometimes. when the other customers are afraid or have to push people out of their way just to LEAVE then there is a problem :(
the employees of the night shift are very nice on the other hand
Tired of it!! Every morning the service is disgusting, they work like sleepy flies, in an empty establishment it takes 7-10 minutes to give an order (coffee). Change manager!!! Still not polite!!!
Atmosphere: 1
Service: 1
Service is poor, the wait time is always ridiculously long at this McDonald's. Waited 18 minutes for a diluted Moka.
Atmosphere: 2
Food: 1
Service: 1
There was stone and hair in my french fries
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Worst manager I ever came across in my life. Not only did he lecture me next to my children because we asked for ketchup with their meal but he then suggested I'm a liar because I complained that my LARGE fries were filled just 1/3 of the box. Literally charged me for large and gave me a kid portion. He then refused to fill my LARGE fries the way it should be. I asked for a refund.
Terrible manager, I will never visit this store again. I saw him being rude to two other customers as well. Why does he even have a job here
Atmosphere: 1
Food: 3
Service: 1
HORRIBLE experience tonight at around 9h25pm. I ordered a small mango smoothie and I was given a size collation (order 518). I told the worker there's a mistake because I ordered a size small, thinking he'll just take it back and fix it. But no. He tells me this is what a size small smoothie is... excuse me? I regularly order a small smoothie and they're always a regular small transparent container, never a white collation one.... I insisted and he said no this is the size. Ridiculous to pay 5$ for a drink this size at McDonald's. I was robbed.
Service: 1
Poorly trained staff and place is dirty
As usual... ordered for eat-in at quiet time but it still took over fifteen minutes for me to get my order of a coffee and fries. Both the coffee and the fries were ice cold. They must have been sitting there the whole fifteen minutes I was standing at the counter. It is a convenient location for me but I'm done... this has been my consistent experience at this store. Also, the store is very dirty. Maybe they need to hire more employees to deliver acceptable service.
Atmosphere: 1
Food: 1
Service: 1
Bad service and rude gas service, a lot of delays
Atmosphere: 1
Food: 1
Service: 1
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