Restaurant Mon Nan

yummy food

URGENT CONSUMER ALERT: Suspected Tip Calculation Fraud at Mon Nan (Quebec)
I am writing this review to warn all current and future patrons of Mon Nan about a serious, systemic issue regarding how they handle gratuities on their payment terminals. Please see photo proof

On a recent visit, the Visa/Interac payment terminal presented suggested tip percentages (15%, 18%, etc.) that were calculated based on the post-tax total amount, a practice that is illegal under Quebec consumer protection legislation (Bill 72).

The Law: In Quebec, tips must legally be calculated on the pre-tax subtotal only.

My Experience & Proof: For my specific transaction, where the total bill was approximately $120.49, the suggested 15% tip amount shown by the machine was significantly higher than the legal pre-tax 15% tip, which should be roughly $15.72 This is definitive proof of an attempt to defraud the customer through systematic over-calculation.

When I complained and pointed out the discrepancy, management stated they were aware of the illegal calculation but attempted to blame the terminal owner, which I consider to be a blatant fabrication to evade responsibility for cheating customers.

Action Taken: I have filed a formal complaint regarding this matter with the Office de la protection du consommateur (OPC) in Quebec.

Atmosphere: 3

Food: 5

Service: 5

Very good chinese food. The go-to place in Montreal for 3-course Beijing duck meal. Great lobster too.

Atmosphere: 5

Food: 5

Service: 5

Hands down the best Asian food in montreal. General tzo chicken is the best in the city.

Atmosphere: 5

Food: 5

Service: 5

ZERO work ethic!

Atmosphere: 1

Food: 1

Service: 1

Food was on point and reminded of Sammy's from NYC. Food was fresh and hot. I got more than expected for what I paid. Service was really nice. When I got there, the kitchen was about to close but they were mad cool and still prepared my deal. Got a glass of water for even waiting. Will definitely come here again.

Atmosphere: 5

Food: 5

Service: 5

Classic spot for classic Chinese food we North Americans know and love. No frills, just great food and service in the heart of Chinatown.

Atmosphere: 5

Food: 5

Service: 5

Roasted duck is excellent, tender 👌

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Peking Duck

The service is efficient. They have it down to a science. Each table has a pitcher of cold ice water that is always filled and a teapot of tea that that is ready. The food comes out fast and the servers are attentive.

The food was okay. I wasn't wowed by anything but it was fine. I do think that it is overpriced for what it is but that's the case with most things nowadays.

I think this restaurant is best for groups where each person orders a dish and everyone shares. It is more expensive for a single person or a couple.

Atmosphere: 3

Food: 3

Service: 4

Lovely restaurant and great food and service. Huge portions, tasty food and it was fast, tea and water provided for the table. We came in and there was a large party young teenagers (about 30) eating as part of some kind of school outing. Despite this they were super fast with everything. 5 out of 5 stars no drama

A beautiful restaurant farther from the busy-ness of Chinatown with large portion sizes and delicious food. The prices are slightly higher but worth it, especially if the crowds are driving you crazy lol.
I ordered Pekin pork by accident (thought it was Pekin duck) but it was still delicious and a nice twist on the traditional duck version. See photo.

Bonus: giant goldfish(?) that follow you if you circle their tank

Will come again

Atmosphere: 5

Food: 5

Service: 5

The only Chinese restaurant we go to!

Atmosphere: 5

Food: 5

Service: 5

It's been years I go to Mon Nan and food always taste the same! Staff are always nice! I love this restaurant!

Atmosphere: 5

Food: 5

Service: 5

Amazing food for good price. Been going to Mon nan for mor than 20 years :)

Atmosphere: 4

Service: 4

Hidden gem place to eat

Atmosphere: 5

Food: 5

Service: 4