Pizza Pizza

Name: Pizza Pizza
Address: 9031 Bd Saint-Michel, Montreal, Quebec, H1Z 3G3, Canada
Telephone: (514) 737-1111
Price range: $
Rating: 3.9

$ • Pizza

Hours:
9031 Bd Saint-Michel, Montréal
(514) 737-1111

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About Pizza Pizza

Pizza Pizza in St. Michel is a restaurant that serves delicious pizza, as reported by a customer who dined there on a Wednesday at 1:30 pm. The restaurant is often visited by many happy customers. However, there was an issue with a customer's order on March 10, 2023, where they had to wait longer than expected for their extra-large pizzas. The employee who assisted them seemed unaware of the delay and did not acknowledge the mistake. The customer had to inquire about their order and was informed that it was coming.

Later, the customer noticed that one of their pizzas was already cold, and they had received someone else's order by mistake. The employee who handed them the order did not apologize for the inconvenience. Despite the error, the customer did not ask for a refund or a replacement order, as they are against wastage. They suggested that the restaurant should inform customers promptly if there are any issues with their orders, especially if there are delays or mistakes.

On a positive note, another customer praised the delivery service of the restaurant, stating that they had never had a better experience. They appreciated the delivery person's efforts and said that they would order from there again because of him.

In summary, Pizza Pizza in St. Michel serves delicious pizza, but there is room for improvement in their service. Prompt communication and acknowledgment of mistakes can go a long way in enhancing the customer experience.