Poutineville Park

5145 Park Ave, Montreal
(514) 903-8179

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I often come to get poutine to take away. Today, error in the order, it's not serious, I pay, I still leave 15% tip. While they are preparing the order I see that I was entitled to a free hamburger. When my order is brought to me I ask for my free hamburger and I am told: “you had to ask for it first”.
It's honestly not for a free hamburger that I'm disappointed, it's for the lack of attention and consideration for a regular customer who always...
Some people say this place is a hit or miss and they are right. Sometimes they get the order just right but the fries are undercooked. Other times it tastes f'n great but they put in the wrong item eg: side sauce instead of cheese curds, or one or more item is missing. When picking up the order it already comes in the bag stapled so unless you open it and check if everything is there, you might be in for a surprise. I would recommend dining-in instead.
The concept of the restaurant is simple: you choose a poutine from the menu or you have one custom built to your specifications. THE
Service was a little long, not the fault of the young, kind and pretty waitress. There was a group and the guide of this group spoke really too loudly and was rude. The TV was on football, it helps you wait. The poutine sauce was too salty for my taste. Parking is on the street and paid. It would have been nice to have more on my plate.

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