The food took very long to arrive but eventually we got it and it was amazing. Very nice service.
Atmosphere: 5
Food: 5
Service: 5
Robert Kennedy
Great service, good food, restaurant is a little tired, value is good but not great…$$
Atmosphere: 4
Food: 5
Service: 5
H
Always long wait time...the person at the take out counter seem always lost ...
Atmosphere: 1
Service: 1
Benoit A
There's always a problem when ordering from this location: - Missing items, either the dessert is missing or the additional Pepsi or missing salads. - Late delivery - Extremely long wait when pickup up my order. Last 2 times I went to pick up my order I had to wait 30min.
I think the location is understaff and the service quality is affected.
Atmosphere: 2
Food: 4
Service: 1
Marianne Ortega
need to improve pick up and delivery times
Atmosphere: 4
Food: 4
Service: 1
Ruthful Thinker
Tried the St-Hubert Wrap at the Lajeunesse location and it did not disappoint! The wrap was fresh, well-prepared, definitely a solid option if you're looking for something quick but satisfying. The place itself has a good vibe, clean space, friendly staff, and a casual, comfortable atmosphere. Perfect spot for a simple meal when you're around the area.
Atmosphere: 5
Food: 5
Service: 5
Kimberley Stein
Micheal was so nice and friendly. Did a great job and very handsome. I will definitely return for another time.
Atmosphere: 5
Food: 4
Service: 5
Félix Parent
Charles was really excellent, I loved his means of transportation 👌🥶
Cristian Ionescu
Delivery order placed at 11:00 am arrives at 12:59 and cold too. Having known in advance I would cancel. Really disappointing.
The Christmas joke, they don't have the staff to place an order on site. Prk you stay open 😛
Thibaud Gaillard
The place is very warm, the tourtières are to die for. The deliveries are fast and Joselin the delivery man is very friendly!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Foucault-Samson
I picked up an order last night. Unfortunately, this is the last time that this will happen. Finished St-Hubert for us. For what?
Because almost every order is problematic. This time: two child pet stores instead of the two 8-piece pet stores, the wrong bag resulting in missing coleslaw, wrong coleslaw (traditional instead of creamy). No sauce for pet stores.
So I paid too much not to get what I ordered. And the wait was interminable, I was told to collect at 5:43 p.m., I left with my order at 6:10 p.m.
This is at least the 5th time that there has been a substantial error in the order (delivery including missing children's meals, after a much longer wait than expected, missing coleslaws, missing meal salad, etc. .). Not to mention the multiple times when the quality was not there (once it was the overcooked and dry ribs, another time it was the ridiculous quantity of fries in the half-chicken box, a last it's a Bangkok salad with two peppers and two clementines).
We gave the runner several chances, but now it's definitely over. It's a very frustrating experience every time.
And the girls at the counter aren't really to blame, poor people they run like there's no tomorrow. Far too many orders for the staff. And the erroneous pet stores are not their fault; It was the kitchen that made a mistake. I suggest you change how you operate. The dozens of bills on the counter that fly away (!) when the drive-thru window opens, the numerous unnecessary movements (no one seems assigned to only fill the bags, everyone is constantly moving) . No clear line for those who collect the order or who come to place an order, the people waiting (there are many of them) do not know where to stand. A highly inefficient process.
I've never had a similar problem with other competitors for chicken, pizza, anything, in short, no takeout restaurant is the service consistently this bad. A mistake happens, but when it happens that you expect the order to be wrong, that's called conditioning. And we will no longer impose this on ourselves. It's a shame, as for many families, St-Hubert was the #1 option for a quick meal when you don't want to cook anymore. We are going to change our habits, because St-Hubert complicates our lives rather than making it easier.
I have complained to the manager in the past. Losing the last error, we were given two $5 discount cards valid for two months on an order of ribs, valid only at the counter (not online or by phone). A highly limiting “compensation”. As if it's a good idea to suggest the customer order at the counter only to wait for their order standing for over 40 minutes, surrounded by 20 impatient customers. In addition, it was not immediately offered, we had to request some sort of compensation after returning to the restaurant to collect a missing item, while the rest of the family started their meal. Super unpleasant.
Good luck for the future, you won't see us again.
Jason Felix
Went to pick up online order, pick up counter was in complete disarray. Clients were just crowding inside. Who was there to order and who was there to pick up their order…who knows. All this and i got home to find things missing.
Atmosphere: 3
Food: 3
Service: 1
Christopher LaHaise
Comfortable, cozy, and warm atmosphere. Helpful staff, and delicious food. Reasonable prices, too.
The food took very long to arrive but eventually we got it and it was amazing. Very nice service.
Atmosphere: 5
Food: 5
Service: 5
Great service, good food, restaurant is a little tired, value is good but not great…$$
Atmosphere: 4
Food: 5
Service: 5
Always long wait time...the person at the take out counter seem always lost ...
Atmosphere: 1
Service: 1
There's always a problem when ordering from this location:
- Missing items, either the dessert is missing or the additional Pepsi or missing salads.
- Late delivery
- Extremely long wait when pickup up my order. Last 2 times I went to pick up my order I had to wait 30min.
I think the location is understaff and the service quality is affected.
Atmosphere: 2
Food: 4
Service: 1
need to improve pick up and delivery times
Atmosphere: 4
Food: 4
Service: 1
Tried the St-Hubert Wrap at the Lajeunesse location and it did not disappoint! The wrap was fresh, well-prepared, definitely a solid option if you're looking for something quick but satisfying. The place itself has a good vibe, clean space, friendly staff, and a casual, comfortable atmosphere. Perfect spot for a simple meal when you're around the area.
Atmosphere: 5
Food: 5
Service: 5
Micheal was so nice and friendly. Did a great job and very handsome. I will definitely return for another time.
Atmosphere: 5
Food: 4
Service: 5
Charles was really excellent, I loved his means of transportation 👌🥶
Delivery order placed at 11:00 am arrives at 12:59 and cold too. Having known in advance I would cancel. Really disappointing.
Atmosphere: 1
Food: 3
Service: 1
Thanks to Linda, very good service
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
The Christmas joke, they don't have the staff to place an order on site. Prk you stay open 😛
The place is very warm, the tourtières are to die for. The deliveries are fast and Joselin the delivery man is very friendly!
Atmosphere: 5
Food: 5
Service: 5
I picked up an order last night. Unfortunately, this is the last time that this will happen. Finished St-Hubert for us. For what?
Because almost every order is problematic. This time: two child pet stores instead of the two 8-piece pet stores, the wrong bag resulting in missing coleslaw, wrong coleslaw (traditional instead of creamy). No sauce for pet stores.
So I paid too much not to get what I ordered. And the wait was interminable, I was told to collect at 5:43 p.m., I left with my order at 6:10 p.m.
This is at least the 5th time that there has been a substantial error in the order (delivery including missing children's meals, after a much longer wait than expected, missing coleslaws, missing meal salad, etc. .). Not to mention the multiple times when the quality was not there (once it was the overcooked and dry ribs, another time it was the ridiculous quantity of fries in the half-chicken box, a last it's a Bangkok salad with two peppers and two clementines).
We gave the runner several chances, but now it's definitely over. It's a very frustrating experience every time.
And the girls at the counter aren't really to blame, poor people they run like there's no tomorrow. Far too many orders for the staff. And the erroneous pet stores are not their fault; It was the kitchen that made a mistake. I suggest you change how you operate. The dozens of bills on the counter that fly away (!) when the drive-thru window opens, the numerous unnecessary movements (no one seems assigned to only fill the bags, everyone is constantly moving) . No clear line for those who collect the order or who come to place an order, the people waiting (there are many of them) do not know where to stand. A highly inefficient process.
I've never had a similar problem with other competitors for chicken, pizza, anything, in short, no takeout restaurant is the service consistently this bad. A mistake happens, but when it happens that you expect the order to be wrong, that's called conditioning. And we will no longer impose this on ourselves. It's a shame, as for many families, St-Hubert was the #1 option for a quick meal when you don't want to cook anymore. We are going to change our habits, because St-Hubert complicates our lives rather than making it easier.
I have complained to the manager in the past. Losing the last error, we were given two $5 discount cards valid for two months on an order of ribs, valid only at the counter (not online or by phone). A highly limiting “compensation”. As if it's a good idea to suggest the customer order at the counter only to wait for their order standing for over 40 minutes, surrounded by 20 impatient customers. In addition, it was not immediately offered, we had to request some sort of compensation after returning to the restaurant to collect a missing item, while the rest of the family started their meal. Super unpleasant.
Good luck for the future, you won't see us again.
Went to pick up online order, pick up counter was in complete disarray. Clients were just crowding inside. Who was there to order and who was there to pick up their order…who knows. All this and i got home to find things missing.
Atmosphere: 3
Food: 3
Service: 1
Comfortable, cozy, and warm atmosphere. Helpful staff, and delicious food. Reasonable prices, too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Familial 4
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