Very poor customer service. I went there I asked the worker on the makeline if we can use the washroom because I really needed to change my baby. The worker said yes. Once I got out, there was another worker who started shouting at us saying we can’t use the washroom because we didn’t buy anything yet. He started yelling at me I’ve repeated many time we did asked the other worker ,instead of asking his coworkers he was yelling at us . I was going to order but after this incident it threw me off and I just left. It was the worst customer service I don’t recommend anyone going there you will be treated poorly.
Atmosphere: 1
Service: 1
Jasman Begum
The employee told us we can’t use the washroom because we didn’t eat there and service was very awful and he was so rude and no had respect. I will never go there. They have no respect and no sense.
Renata B
I have been going to Boustan across the city for years, but last week when I went to this location on Jean-Taalon O, as soon as I walked in there was a strong smell of bleach in the air. There were 2 employees behind the counter where one had been in the process of cleaning when I walked in. I ordered a baked sandwich combo and the employee that had been cleaning prepared the sandwich with black gloves on. After 2-3 bites of the sandwich my throat started aching and I right away wondered if the employee had prepared the sandwich with the same dirty gloves he had been cleaning with (GOD I really hope not), I ended up throwing the rest of the sandwich away. Very disappointing, felt gross.
Atmosphere: 1
Food: 1
Service: 3
J. Z.
This place has been closed for 3 years according to their neighbour.
Cindy Nguyen
The place is humid and stinks of mold walking in. Customer service is horrible. We wanted to make sure the order was right because there was confusion and a mix up at the start of us ordering. Employee got frustrated and irritated because of it for no reason. They try to squeeze every cent out of you. We asked for extra coleslaw on the side because we knew it wouldn’t fit in the pita and employee wanted to charge us an extra 5$ whereas other Boustans will gladly give it to you for free in a big tub. Extremely stingy and sad.
Atmosphere: 1
Food: 1
Service: 1
Marwan Hanoosh
I like Boustan restaurants, and whenever I am in Montréal it's my favorite go to place. but this branch was not at the level of other branches. The staff are nice but they were only two and couldn't keep up. They didn't get the order right, taste was ok, but not at the level I'm used too here. I'm sure they are doing there best, but probably need more help.
Atmosphere: 4
Food: 4
Service: 3
Samantha Montes
Quick & delicious
Atmosphere: 5
Food: 5
Service: 5
Nive Thambithurai
Haven't had Boustan since I was in Montreal last year and it was even better than I remembered. Delicious, fresh food. Got takeout and ate maybe 20-30 mins later - and everything still tasted great.
Food: 5
Ibrahim Asad
Very good experience
Atmosphere: 5
Food: 5
Service: 5
K Angela
You don’t put garlic sauce on the potatoes anymore. 😭
I'm really disappointed by this boustan,as a regular customer I always buy my food there the staff are friendly and customer service is really great but unfortunately since the beginning of summer there is no a. c inside I always ask the staff about it and the answer is the same each time the a. c is broken and we're fixing it soon but two months have passed and I haven't noticed any changes... Even today as always I was obliged to take my food to go and eat it outside because frankly it was cooler outside than inside!! Crazy if you ask me for a huge name such as Boustan it's really shameful to have one of your restaurants without a.c in 2025 one thing for sure I'M NOT COMING BACK HERE!!!
Atmosphere: 1
Food: 3
Service: 5
Rob Shwery
Food very bad and no air conditioning
Atmosphere: 1
Food: 1
Service: 1
Katrine D'Errico
No air conditioning for employees. 30°C + inside restaurant. Inhumane for your employees
Atmosphere: 1
Food: 5
Service: 5
Alexa Patel
This Lebanese fast food spot is my go-to! Always hits the spot with juicy shawarma, crispy falafel, and fresh wraps. Super affordable with awesome deals—perfect for lunch or a late-night bite. Tasty, quick, and budget-friendly. You can't go wrong!
Very poor customer service. I went there I asked the worker on the makeline if we can use the washroom because I really needed to change my baby. The worker said yes. Once I got out, there was another worker who started shouting at us saying we can’t use the washroom because we didn’t buy anything yet. He started yelling at me I’ve repeated many time we did asked the other worker ,instead of asking his coworkers he was yelling at us . I was going to order but after this incident it threw me off and I just left. It was the worst customer service I don’t recommend anyone going there you will be treated poorly.
Atmosphere: 1
Service: 1
The employee told us we can’t use the washroom because we didn’t eat there and service was very awful and he was so rude and no had respect. I will never go there. They have no respect and no sense.
I have been going to Boustan across the city for years, but last week when I went to this location on Jean-Taalon O, as soon as I walked in there was a strong smell of bleach in the air. There were 2 employees behind the counter where one had been in the process of cleaning when I walked in. I ordered a baked sandwich combo and the employee that had been cleaning prepared the sandwich with black gloves on. After 2-3 bites of the sandwich my throat started aching and I right away wondered if the employee had prepared the sandwich with the same dirty gloves he had been cleaning with (GOD I really hope not), I ended up throwing the rest of the sandwich away. Very disappointing, felt gross.
Atmosphere: 1
Food: 1
Service: 3
This place has been closed for 3 years according to their neighbour.
The place is humid and stinks of mold walking in. Customer service is horrible. We wanted to make sure the order was right because there was confusion and a mix up at the start of us ordering. Employee got frustrated and irritated because of it for no reason. They try to squeeze every cent out of you. We asked for extra coleslaw on the side because we knew it wouldn’t fit in the pita and employee wanted to charge us an extra 5$ whereas other Boustans will gladly give it to you for free in a big tub. Extremely stingy and sad.
Atmosphere: 1
Food: 1
Service: 1
I like Boustan restaurants, and whenever I am in Montréal it's my favorite go to place. but this branch was not at the level of other branches. The staff are nice but they were only two and couldn't keep up. They didn't get the order right, taste was ok, but not at the level I'm used too here. I'm sure they are doing there best, but probably need more help.
Atmosphere: 4
Food: 4
Service: 3
Quick & delicious
Atmosphere: 5
Food: 5
Service: 5
Haven't had Boustan since I was in Montreal last year and it was even better than I remembered. Delicious, fresh food. Got takeout and ate maybe 20-30 mins later - and everything still tasted great.
Food: 5
Very good experience
Atmosphere: 5
Food: 5
Service: 5
You don’t put garlic sauce on the potatoes anymore. 😭
Restaurantji Recommends
Good shawerma for real price!
Atmosphere: 4
Food: 5
Service: 5
I'm really disappointed by this boustan,as a regular customer I always buy my food there the staff are friendly and customer service is really great but unfortunately since the beginning of summer there is no a. c inside I always ask the staff about it and the answer is the same each time the a. c is broken and we're fixing it soon but two months have passed and I haven't noticed any changes... Even today as always I was obliged to take my food to go and eat it outside because frankly it was cooler outside than inside!! Crazy if you ask me for a huge name such as Boustan it's really shameful to have one of your restaurants without a.c in 2025 one thing for sure I'M NOT COMING BACK HERE!!!
Atmosphere: 1
Food: 3
Service: 5
Food very bad and no air conditioning
Atmosphere: 1
Food: 1
Service: 1
No air conditioning for employees. 30°C + inside restaurant. Inhumane for your employees
Atmosphere: 1
Food: 5
Service: 5
This Lebanese fast food spot is my go-to! Always hits the spot with juicy shawarma, crispy falafel, and fresh wraps. Super affordable with awesome deals—perfect for lunch or a late-night bite. Tasty, quick, and budget-friendly. You can't go wrong!
Atmosphere: 5
Food: 5
Service: 5
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