My partner and I recently visited and can both say we had the BEST subway of our lives!! Lyncia prepared our sandwiches with such care and precision, all with a smile. Was lovely chatting to her, she is a very lovely lady. Definitely needs a raise, thank you Lyncia!!!:)
Food: 5
Service: 5
mnouze lll
The lady was superb, purple hair
Atmosphere: 4
Food: 4
Service: 5
Georges III Chartrand
Comment to owner & corporate: - there needs to be a means of cancelling or following up btwn store & online ordering. - online ordering was down for this store on and off and I came in to pick it up (it goes through, then an email will come after the fact that it had an issue (not bank). It happened to more than me. Once it just disnt communicate it. - two days ago I ordered 3 subs online to have as a late supper and lunch the next day. I noted to keep the vegetables & sauces separate from remaining so it would keep in fridge. - I also go to the one on rue de Verdun if it’s later as it closes at 1am. I had ordered from this one, but it showed a delivery fee and I had to pick it up. I just confirmed and it switched to this location without my noticing. - when I went to go pick them up, I assumed that there was an It issue again bc they said they never received anything so it may be down. I just got the one bc c no deals. - noon the next day I’m getting my ducks in a row to contest the charge (again), and noticed the location switched. You’d think they would have put it in the fridge given my instructions (which they followed). - they threw everything out, without calling me or anything. I go quite regularly, too. - they require a signature to ensure the correct person is picking it up, which I couldn’t give. Otherwise they lose the sale and pay a fee from their payment processor for visa contesting it. I explained Iwouks have to do that but they’d make more profit by just remaking the subs. I could have picked up on different occasions if inventory was a concern. - I know it’s the owner’s policy, but I was hoping they’d see this and try to make it right before I contest. - I’ve had 2 other issues here, and I always tip $1-2. The girl from out east is a sweetheart though, she’s gone above and beyond.
If nothing else, pls speak to the manager and permit her to use her judgement. Or head office, pls do something to give them a # to call me or send an automated follow up to my email if it isn’t picked up.
There is no pick up limit anywhere, apparently that’s a rule and when I asked where I could read about it I got, “have a good night.” *Click*
It just sucks, I came to this one more often because of the Newfie girl but the other one has more consistent ingredients and fidelity to instructions.
Atmosphere: 1
Food: 1
Service: 1
Mr Reviewer
Came to this subway location for the first time and after getting my sandwich I suprised to see the lettuce they used was mostly brown in my sandwich and I'm not happy with this experience. This is not fresh at all...
Atmosphere: 3
Food: 1
Service: 3
Louane Desroc
The cuisine is not very plentiful The Service is not very pleasant The atmosphere is not cool because the young people of the new years are forced to take things away
Atmosphere: 1
Food: 3
Service: 2
Amanda Panda
I work nearby, and I often make mobile orders for my colleagues and myself.Orders are said to be ready in 15 minutes. I order 30-45 mins in advance before lunch to give them time to prepare the sandwiches for 5 people.Every time I get there to pick up my meal, the older woman Trudy is very disrespectful, the sandwiches are never done, and I have to wait an additional 15-20 mins for them to get made while she’s passing 8 walk-in clients in front of me.Once we get our meals, they’re never done correctly, always missing ingredients, especially the avocado and/or bacon which I pay extra for.Trudy then has the nerve to complain that I don’t tip her enough. I usually leave her $5.00, which to me seems fair since I have to wait 45 mins for a sandwich that wasn’t made as indicated in my order. I was also served by another younger woman that works with Trudy, that told me if I’m not happy, to go somewhere else. (My lunch break is 30 minutes, and I would simply like them to be ready when I arrive, the purpose of ordering way in advance).What really made me lose all my respect for this restaurant was the last time I placed a mobile order, I had placed an order for 2 sandwiches, and they canceled the order on their end and refused it. Once I was in the restaurant she refused to make it infront of me, she said she has a problem with her system, meanwhile there’s a bunch of people sitting down eating in the restaurant.and there’s nowhere to contact to make a formal complaint. ZERO STARS for this place.
Mitch V.
Errors almost every time. Damage !
Frederic Duff
It's a clean Subway and the service is fast and courteous. The decor is dated, but you don't go to Subway for that.
Excellent service from the employees, beautiful sandwiches, good music, clean restaurant. Very happy ☺️
Atmosphere: 5
Food: 5
Service: 5
CptVein
It's a subway. I go a couple times a year and always have a good experience. What else is there to say. The place looks clean and well maintained too.
Atmosphere: 3
Food: 4
Service: 5
Thierry Kovalski
Super service amical et
Atmosphere: 5
Food: 5
Service: 5
Sabrinnea Gero
friendly staff
Atmosphere: 5
Food: 5
Service: 5
Maude
Je mange toujours la même chose chez Subway, c'est toujours très bon, sauf lors de ma visite à cette succursale hier soir...Il y avait plusieurs mouches à fruit dans la vitre me séparant des ingrédients, j'avais hésité mais j'ai poursuivi ma commande malgré tout. Malheureusement, le sandwich était dégueulasse (soit la viande ou le fromage goûtait le périmé), j'ai dû le jeter. Je ne recommande pas du tout ce Subway.
Bread is not fresh
My partner and I recently visited and can both say we had the BEST subway of our lives!! Lyncia prepared our sandwiches with such care and precision, all with a smile. Was lovely chatting to her, she is a very lovely lady. Definitely needs a raise, thank you Lyncia!!!:)
Food: 5
Service: 5
The lady was superb, purple hair
Atmosphere: 4
Food: 4
Service: 5
Comment to owner & corporate:
- there needs to be a means of cancelling or following up btwn store & online ordering.
- online ordering was down for this store on and off and I came in to pick it up (it goes through, then an email will come after the fact that it had an issue (not bank). It happened to more than me. Once it just disnt communicate it.
- two days ago I ordered 3 subs online to have as a late supper and lunch the next day. I noted to keep the vegetables & sauces separate from remaining so it would keep in fridge.
- I also go to the one on rue de Verdun if it’s later as it closes at 1am. I had ordered from this one, but it showed a delivery fee and I had to pick it up. I just confirmed and it switched to this location without my noticing.
- when I went to go pick them up, I assumed that there was an It issue again bc they said they never received anything so it may be down. I just got the one bc c no deals.
- noon the next day I’m getting my ducks in a row to contest the charge (again), and noticed the location switched. You’d think they would have put it in the fridge given my instructions (which they followed).
- they threw everything out, without calling me or anything. I go quite regularly, too.
- they require a signature to ensure the correct person is picking it up, which I couldn’t give. Otherwise they lose the sale and pay a fee from their payment processor for visa contesting it. I explained Iwouks have to do that but they’d make more profit by just remaking the subs. I could have picked up on different occasions if inventory was a concern.
- I know it’s the owner’s policy, but I was hoping they’d see this and try to make it right before I contest.
- I’ve had 2 other issues here, and I always tip $1-2. The girl from out east is a sweetheart though, she’s gone above and beyond.
If nothing else, pls speak to the manager and permit her to use her judgement.
Or head office, pls do something to give them a # to call me or send an automated follow up to my email if it isn’t picked up.
There is no pick up limit anywhere, apparently that’s a rule and when I asked where I could read about it I got, “have a good night.” *Click*
It just sucks, I came to this one more often because of the Newfie girl but the other one has more consistent ingredients and fidelity to instructions.
Atmosphere: 1
Food: 1
Service: 1
Came to this subway location for the first time and after getting my sandwich I suprised to see the lettuce they used was mostly brown in my sandwich and I'm not happy with this experience. This is not fresh at all...
Atmosphere: 3
Food: 1
Service: 3
The cuisine is not very plentiful
The Service is not very pleasant
The atmosphere is not cool because the young people of the new years are forced to take things away
Atmosphere: 1
Food: 3
Service: 2
I work nearby, and I often make mobile orders for my colleagues and myself.Orders are said to be ready in 15 minutes. I order 30-45 mins in advance before lunch to give them time to prepare the sandwiches for 5 people.Every time I get there to pick up my meal, the older woman Trudy is very disrespectful, the sandwiches are never done, and I have to wait an additional 15-20 mins for them to get made while she’s passing 8 walk-in clients in front of me.Once we get our meals, they’re never done correctly, always missing ingredients, especially the avocado and/or bacon which I pay extra for.Trudy then has the nerve to complain that I don’t tip her enough. I usually leave her $5.00, which to me seems fair since I have to wait 45 mins for a sandwich that wasn’t made as indicated in my order. I was also served by another younger woman that works with Trudy, that told me if I’m not happy, to go somewhere else. (My lunch break is 30 minutes, and I would simply like them to be ready when I arrive, the purpose of ordering way in advance).What really made me lose all my respect for this restaurant was the last time I placed a mobile order, I had placed an order for 2 sandwiches, and they canceled the order on their end and refused it. Once I was in the restaurant she refused to make it infront of me, she said she has a problem with her system, meanwhile there’s a bunch of people sitting down eating in the restaurant.and there’s nowhere to contact to make a formal complaint. ZERO STARS for this place.
Errors almost every time. Damage !
It's a clean Subway and the service is fast and courteous. The decor is dated, but you don't go to Subway for that.
Food: 5
Service: 5
Friendly staff but parking is difficult.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Excellent service from the employees, beautiful sandwiches, good music, clean restaurant. Very happy ☺️
Atmosphere: 5
Food: 5
Service: 5
It's a subway. I go a couple times a year and always have a good experience. What else is there to say. The place looks clean and well maintained too.
Atmosphere: 3
Food: 4
Service: 5
Super service amical et
Atmosphere: 5
Food: 5
Service: 5
friendly staff
Atmosphere: 5
Food: 5
Service: 5
Je mange toujours la même chose chez Subway, c'est toujours très bon, sauf lors de ma visite à cette succursale hier soir...Il y avait plusieurs mouches à fruit dans la vitre me séparant des ingrédients, j'avais hésité mais j'ai poursuivi ma commande malgré tout. Malheureusement, le sandwich était dégueulasse (soit la viande ou le fromage goûtait le périmé), j'ai dû le jeter. Je ne recommande pas du tout ce Subway.
Atmosphere: 4
Food: 1
Service: 4
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