Typically, I don’t bother leaving reviews, you just move on and never return. But the level of service at this particular Tim Hortons was truly appalling.
We ordered two lattes: one with oat milk and one with regular milk. When we asked which was which, the employee who took our order told us both were oat. We politely clarified that we had asked for one regular milk, and his response was, “It’s the same, just take it.” When we insisted on the correct order, he turned to his colleague and said, “Change it, even when it’s the same, because they’re demanding.”
As someone who also works in customer service, I find this unacceptable. It’s not hard to fulfill a simple request without disrespecting the customer and at the very least, wait until we’ve left before making rude comments. We paid for what we asked for, and the dismissive, unprofessional attitude was appalling.
Atmosphere: 1
Food: 2
Service: 1
Ali Shadmand
I love the customer service in this location. Very lovely and kind people who made my order with care and love. This is my go to Tim
Atmosphere: 5
Food: 5
Service: 5
Simranjeet Kaur
The guys there are soo friendly
Atmosphere: 5
Food: 5
Service: 5
LOVEPREET KAUR
Really good service. Fast for a big restaurant
Atmosphere: 5
Food: 5
Service: 5
Amrit Sandhu
Its a good tim hortons the service is also service at night i meet one worker rabia is to good
Atmosphere: 5
Food: 5
Service: 5
Shadia Slika
Great team and amazing dining atmosphere !
Atmosphere: 5
Food: 5
Service: 5
Rustom Paavri
Great hospitality from talented staff
Atmosphere: 5
Food: 5
Service: 5
GAGANDEEP KAUR
They have all new collections of merchandise that’s available online ✅✅✌️✌️
I’m really glad that this Tim Hortons has some really excellent employees and the generosity is far more beautiful especially Mohammad orch, Sophia, Sara Muskaan,Komal Rabea and many more
Atmosphere: 5
Food: 5
Service: 5
Laurie-Ann Tremblay
Very good service !!
Atmosphere: 5
Food: 5
Service: 5
Gaganjeet Singh
Never go to this location they don’t even listen the order proper they are in rush like they are selling in trains. Never complete order never ever
Dalvir Singh
They have so many merchandise … not expensive and quite good …
Lovely toilet paper
Service is slow. Item not always available.
Atmosphere: 3
Food: 3
Service: 3
Typically, I don’t bother leaving reviews, you just move on and never return. But the level of service at this particular Tim Hortons was truly appalling.
We ordered two lattes: one with oat milk and one with regular milk. When we asked which was which, the employee who took our order told us both were oat. We politely clarified that we had asked for one regular milk, and his response was, “It’s the same, just take it.” When we insisted on the correct order, he turned to his colleague and said, “Change it, even when it’s the same, because they’re demanding.”
As someone who also works in customer service, I find this unacceptable. It’s not hard to fulfill a simple request without disrespecting the customer and at the very least, wait until we’ve left before making rude comments. We paid for what we asked for, and the dismissive, unprofessional attitude was appalling.
Atmosphere: 1
Food: 2
Service: 1
I love the customer service in this location. Very lovely and kind people who made my order with care and love. This is my go to Tim
Atmosphere: 5
Food: 5
Service: 5
The guys there are soo friendly
Atmosphere: 5
Food: 5
Service: 5
Really good service. Fast for a big restaurant
Atmosphere: 5
Food: 5
Service: 5
Its a good tim hortons the service is also service at night i meet one worker rabia is to good
Atmosphere: 5
Food: 5
Service: 5
Great team and amazing dining atmosphere !
Atmosphere: 5
Food: 5
Service: 5
Great hospitality from talented staff
Atmosphere: 5
Food: 5
Service: 5
They have all new collections of merchandise that’s available online ✅✅✌️✌️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Extraordinary Manager👌👌 very nice very humble ✅✅✅
Atmosphere: 5
Food: 5
Service: 5
I’m really glad that this Tim Hortons has some really excellent employees and the generosity is far more beautiful especially Mohammad orch, Sophia, Sara Muskaan,Komal Rabea and many more
Atmosphere: 5
Food: 5
Service: 5
Very good service !!
Atmosphere: 5
Food: 5
Service: 5
Never go to this location they don’t even listen the order proper they are in rush like they are selling in trains. Never complete order never ever
They have so many merchandise … not expensive and quite good …
Atmosphere: 5
Food: 5
Service: 5
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