Tim Hortons

One of the staff here who mainly takes order is super rude! I came here twice in a row, and my both encounters with her were horrible.

Service: 1

Nice smiling employees, Coffee was served before even my receipt was printed. Very fast service by Angelina

Atmosphere: 5

Food: 5

Service: 5

update. I got a call from a manager. she said it's really because of certain milk product that they don't use anymore. and they're also waiting for a feedback from the company of the milk product. According to her, it's still safe since it's stilll milk, and the problem was solved after they changed the milk.
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I go here often in the early morning to pick up coffee before I go to work. slow service but it's ok, I wouldn't expect high quality service at Tim. HOWEVER, what is this??? in my coffee??? I found this disgusting stuff inside after drinking all the coffee. I've never seen anything like this in my life. So I called the shop, a lady answered and told me that she's very sorry, maybe it's because of some milk pruduct is hugging each other a lot,, etc.. She said I can talk to the supervisor if I can come in. I told her I'll drop by about 4 pm on the same day. So later, I went to this Tim to talk to the manager whatsoever. They were gone already. Since I brought the coffee cup I had, I showed this disgusting stuff to part-timers, which are very nice girls/hard workers, they seemed a bit shocked by seeing the mysterious stuff in my empty coffee cup. They were asking if this was just coffee. yes, it was medium coffee with 4milks. They contacted to their managers, yet still they're not coming back to work until Monday. (Today is Friday). Eventually I just got refunded coffee price which is $2.10, I left my number there, so the manager can contact me on Monday. Yes, I have to wait until Monday while not knowing what the hell I just poured in my body. I don't even know if it was safe to consume. This is not acceptable. Folks, check the bottom of your cup when you get coffee from this Tim Hortons.

Always out of stock of something. It's really inconsistent. I place an order for a timatin on a plain bagel. I paid for it, just to be told a few seconds later they don't have plain bagels and sesame bagels.

Atmosphere: 2

Food: 2

Service: 2

Islam gave me the best service! Awesome dude.

Food: 5

Service: 5

They Don't Know How To Take Order Neither know How To Prepare...

I ordered Sandwich On Bagel Which Was Fine But I Also Order My Tea Which first They prepared with Milk And Other Time they didn't added sugar to it...
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the worker was very kind and thoughtful especially for very early in the morning :)

Excellent customer service of Angelina !!!
I got my order served very quick and I really loved her customer service.
Great job !!!

Really helpful staff , good and fast service manager is really nice

Best time hortons in my opinion, friendliest staff and the freshest food and coffee

Great staff

That's a pity you can't sit here but food is so tasty and workers are so nice!

She really just told me that they don’t sell food at 7am just coffee.
That’s crazy!

World’s slowest service

got a bacon wrap without bacon. where is the bacon, give it back