Ben & Florentine

We are still waiting for our food and it’s now been 1h. We have 2 kids and It’s Father’s Day, they should be ready for such a busy day.
The waitress never came to see us to ask if we wanted more coffee or to let us know when our plates would come…
A lot of items were also missing in our plates.
We’ll have never go back there and don’t recommend it.

Always the same story ... never enough waitress , you will wait 30 minutes before you can pay your bill.

Don't go on holidays , the resturant is full and ONE waitress is serving.

Went there this morning,2 adults 4 kids. We were told we would have to wait at least an hour because we had no reservation. When I pointed out there were 3 unused tables side-by-side, we were told they don't move tables. We went somewhere else and I'll never go back. The owner can thank his employees for losing us.

There were maybe 4 tables including ours when I passed, I would have thought that the wait would not be too long... however my dishes took around 45 minutes to arrive, the food was lukewarm. In addition we had to wait another 30 minutes to get the bill because our waitress was very rarely on the floor. When we managed to get her attention, she came back with the bill and no machine and took another 10 minutes to bring it to us. Very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Everything great except the coffee which I found undrinkable.

Atmosphere: 5

Food: 5

Service: 5

It's really a change, it's worth the detour, go see them

Atmosphere: 5

Food: 5

Service: 5

Love the poêlés here. They are my go-to!
The ambiance is nice, never too loud in the restaurant.

Servers can at times get very busy but they’re always super kind & nice to you.

Kid-friendliness: Kid friendly!

Wheelchair accessibility: Easy access for wheelchair

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Breakfast Skillet, Poêlée à L'Ancienne BBQ

Food was good, service too, except for when it was time to pay. I was paying with cash and the server asked me if I needed change, of course I did because I am not about to leave a 75% tip. When she went to get change she proceeds to ask me how much??? What? And then she stood there waiting for me to put the tip down. Unacceptable. I understand that she is young, but they should be taught to give all of the change, thank the customer and walk away. P.S. her tip would have been better if she did.

I just wanted to say we had a lovely experience. Rose was absolutely amazing. Food was excellent, service was the perfect mix of fun, good and quick. Great all around experience.

Thank you so much

Eric

Atmosphere: 5

Food: 5

Service: 5

This is supposed to be French toast with Nutella on it…. I’ll let the picture speak for itself. Tried to give Ben & Florentine another chance but this is terrible. Never again.

Atmosphere: 1

Food: 1

Service: 1

Sunday morning, 8 a.m. Not many people, but a long time before the coffees we ordered were brought back to us when we arrived, 15 minutes. Another 10 before taking our orders and an additional 25. to have our plates!! Food was missing from the majority of plates: potatoes, baked beans, etc. Added strawberries to banana pancakes, they don't put bananas!! And we still charge extra for the strawberries!! We were only offered coffee again as we were leaving. Everything was cold!! Except the food they brought back to us, the ones that were missing at the beginning... very disappointing. Especially since it really wasn't busy at that time.

Atmosphere: 3

Food: 1

Service: 1

Just waited an hour for a skillet…. Never came, waitress kept telling me 5 mins, the store emptied out at the point that I left, co workers in the kitchen just casually drinking they’re water, not to mention the 3 other tables that ended up leaving as well 🙅‍♂️🙅‍♂️🙅‍♂️ waste of time. Don’t come, go to literally any other breakfast place.

Food is always excellent. However the service is pretty awful. If you're looking for somewhere to have a good meal and be in and out this isn't the place. It takes exceptionally long for everything from being seated to being able to order, to getting your food and then even to pay. And that's not even on a busy day. In my opinion the servers are lacking in experience, perhaps training and don't understand time management in the service industry, despite all being very kind. It really takes away from the whole experience. It's actually painful to watch them run around and not tend to people's empty waters and coffees, people waiting at the door to be seated but tables are left dirty from previous clients for twenty or more minutes. It's really something else. I hate to say it because it ages me, but these younger people just don't know how to work.

Atmosphere: 3

Food: 5

Service: 2

Waited at the front to be seated 10 mins when there was no line up. Waitresses saw us but did not even bother to let us sit at a table when it wasn’t not busy.

Service: 1

Waited at the front to be seated 10 mins when there was no line up. Waitresses saw us but did not even bother to let us sit at a table when it wasn’t not busy.

Service: 1