Bento Sushi

Today I had a very bad experience at this store. I used a gift card to pay, but there was still a portion of my balance due. When I tried to pay the remaining amount with my card, the man at the register started saying “no” and decided to cancel the transaction. When I asked him why, what was going on, he just put the original amount back in, meaning I had to pay everything again. I asked him why, since I had already paid part of the amount and the machine was already telling me to pay the remainder (I work in customer service every day and use the same machines, so I didn't see the problem). According to them, the money would be returned to my card, but as we know, the money on a gift card doesn't come back if you just cancel the transaction, they would have to refund it. The only solution they gave me was to proof that the money hadn't been returned to the gift card. I looked for the balance on the card, and it showed that the last transaction had taken all the money, and the card was at zero. During this entire time, the man had a very bad attitude and was laughing in my face as if what happened was my fault. When I showed them my gift card balance, the employees only showed me the cancellation receipt. I never received my money back, nor did I receive any solution from them. I called the number on the gift card, and they just told me that the place where I paid had to issue a refund. This was a very bad experience. They preferred to keep the money rather than solve the problem they caused.

These are good products but not always fresh.

Atmosphere: 5

Food: 3

Service: 4

These are good products but not always fresh.

Atmosphere: 5

Food: 3

Service: 4

Best sushis ever!!!!

Atmosphere: 3

Food: 5

Service: 4

We had the poke bowl, salmon, it was good, but not exceptionally, did not feel fresh, lack of

Atmosphere: 5

Food: 3

Service: 5

45 minutes from closing they don't make sushi anymore if you want to close before you change your opening

Atmosphere: 1

Food: 1

Service: 1

He had no way of getting information. No listening and above all I advised that I wanted sushi without tempura and frying, because I am celiac and I was pointed to tempura shrimp. I took salmon and avocado sushi. I was given several packets of soy (wheat) sauce.

Food: 3

Service: 1

Took me a while to find this place, even with GPS. This sushi place is actually located in the mall (basement level) beside the food court.For the price, I’m quite pleased with “mall sushi”, ingredients were fresh and the rice was fresh.CAD 12.95 (CAD 14.89 tax in) for a salmon poke bowl. Not too bad.Would definitely purchase from this sushi place again if I’m around the area.

Sushi ? looks good, but the wrapping paper has an after taste, the fish is ok. Not impressed,

Sushi ? looks good, but the wrapping paper has an after taste, the fish is ok. Not impressed,

Good sushi, friendly staff.

To be honest i would rate this 2½ stars.I understand the limitation of a mall sushi store...but why have such a limited ingrédients. 90% is salmon then like 2.5% tuna and 2.5% shrimp or crab....chamain mall which is smaller has a place with Tamago, unagi, uni (this isnt all the time). And they have tempura sushi as well, but i went like 2 times hoping to see a better variety of sushi..but nope...its all salmon in different shape and form. Really dissapointing

BEST SUSHI I’VE EVER HAD! This is my first 5 start review so i mean it ?

Impossible de trouver avec google map. Le point n'indique pas le bon emplacement. Veuillez le corriger.

BEST SUSHI I’VE EVER HAD! This is my first 5 start review so i mean it