Café Dépôt Ville St-Laurent

I really like this café. It has a nice atmosphere and the staff are polite. I’ve been coming here for about two years, but recently the café lattes I ordered didn’t have the usual taste. Unfortunately, it feels like the quality has dropped a bit compared to before.

Atmosphere: 5

Food: 3

Service: 4

It's tough... people often go to cafés to work now. That said, it feels a bit like a classroom without enough outlets. Don't get me wrong - the service is friendly, and the offerings are nice. I'm told it pops in the summer! 🌞

Atmosphere: 4

Food: 4

Service: 4

Food and Services are all very nice! Will come again and again!

Atmosphere: 5

Food: 5

Service: 5

Latte was essentially hot milk

Abamy was so kind with her professionalism. Her drinks were delicious. 10/10!!!!

Atmosphere: 5

Food: 5

Service: 5

My favorite study spot in the city!

Atmosphere: 5

Food: 5

Service: 5

Ordered a smoothie. Horrible. No milk. All water and syrup.

0/10

I am very disappointed with the experience I had here. I came to this café to get some work done and had already purchased two drinks. Not long after finishing my second drink, the owner/manager came up to me and asked what I would be ordering next. It was an older Asian man wearing glasses. I was confused since I had just finished my drink.

He then began sweeping around me in a passive-aggressive way before asking again. I explained that I had already bought two drinks and didn’t need another immediately. His response was that the café is “for customers” — but I am a customer. I felt extremely uncomfortable and unwelcome, even though I had already paid and supported the business multiple times before.

To make things worse, he did the same thing to another woman nearby, who was just as shocked and upset as I was. This behavior is rude, unprofessional, and unwelcoming. I will never return to this location. It’s unbelievable that this is how paying customers are treated.

Atmosphere: 1

Food: 1

Service: 1

Loved it

Disappointed and Shocked Long Time Customer Treated Disgracefully

It’s incredibly disappointing that I have to write this review, as Café Dépôt in Bois-Franc used to be my go-to spot for getting work done in a calm, familiar environment. As a local resident, I’ve been coming here for years, always respectful, quiet, and supporting the business. Unfortunately, what happened today was completely unacceptable and deeply unprofessional.

While I was sitting outside on the terrace taking a work call (as I’ve done countless times before without issue), a woman who seemed like a regular but not an employee suddenly invaded my personal space and began yelling at me to get off the phone. She was aggressive, disruptive, and shockingly rude.

To my surprise, instead of de-escalating the situation or supporting a long-time customer, the manager came out and bizarrely sided with this individual, falsely claiming that I’m “always disruptive.” This was baffling to hear, as not once in all the years I’ve come here has any staff member ever approached me with a complaint. In fact, I’ve had friendly conversations with staff in the past, and have always made a point of purchasing drinks and snacks while I work.

The manager then accused me of “never buying anything” a claim that is completely false. If there were ever concerns about customer consumption or policies around work-related use, why was it never mentioned until now? Instead of handling things professionally, the manager escalated the situation further publicly humiliating me, banning me on the spot, and even calling the police.

Ironically, even the police officers themselves seemed confused as to why they had been called they openly remarked that the manager appeared to be on a power trip. As a private business, it’s their right to ban whomever they choose, but the way it was handled speaks volumes about the lack of professionalism, poor judgment, and absence of basic customer service standards at this location.

If you’re looking for a peaceful place to work or relax I strongly advise you to look elsewhere. What was once a welcoming neighborhood café has clearly changed for the worse, and I’ll be pursuing this matter through the appropriate channels. Discrimination, public humiliation, and false accusations should never be tolerated especially from businesses that claim to value their community.

Atmosphere: 1

Food: 1

Service: 1

Great experience! One of my favourite places in Montreal

Atmosphere: 5

Food: 5

Service: 5

Nice cafe. Highly recommended

Atmosphere: 5

Food: 5

Service: 5

This place has a great coffee ☕️ and the small square with the water fountain ⛲️ is amazing for walking 🚶‍♀️ 👌

Atmosphere: 5

Food: 5

Service: 5

Great space! But 9$ for two cookies is exaggerating!

Nice spot and layout, good coffee but it's just impossible to sit. I just stopped going.

It's a library, always packed, people stay there for hours.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Muffin