The staff are super friendly and welcoming. Clean and quiet space — perfect for a coffee break while shopping. One of my favorite spots in Trois-Rivières Mall!
Atmosphere: 5
Food: 5
Service: 5
marissa schillemore
Short blonde girl with glasses and grey headband was slow did not make efforts to serve customers efficiently and then proceeded to make comments about us being English and talk badly about me and my children. I asked for a refund on my tip.
On top of this my daughter mentioned that her dragon fruit refresher drink was not too good and lacked flavors and watered down which seems to be common here. This was especially disappointing as the drink was meant to cheer her up.
Atmosphere: 3
Food: 2
Service: 1
Florence K
the employees are welcoming good service
Atmosphere: 4
Food: 5
Service: 5
Ana Kirchoff Silveira
Message from a former barista for certain customers: if you have never worked in customer service, avoid complaining about the waiting time. It’s your choice to stay when there are a lot of people waiting for their drinks, and you don’t know the challenges of management. There are many places where staff shortages are felt. In addition, the baristas do their best to provide you with good service: be respectful and understanding. They are just doing their job. You are not always right. If you don't like that additional fees are applied differently compared to other Starbucks, know that all Starbucks in Trois-Rivières are franchises, and they have the right to change certain things.
Atmosphere: 5
Food: 5
Service: 5
Yancheng Xiao
Worst Starbucks experience ever! Traveling thus brought a Starbucks mug with Quebec themed. Notice that the mug has a huge crack on the side on the first use. The store staff refused for the return request saying that it had been used when I tried to return it the next, totally ignoring the fact that the mug is broken and has a huge crack on the side. This is the most ridiculous response, and the worst customer experience.
Atmosphere: 1
Food: 1
Service: 1
Vanessa Perreault
I wouldn't name her first name, but she was a really unpleasant employee towards my partner.
Atmosphere: 4
Food: 5
Service: 1
Rémia Lemire-Lesage
Super expensive for what it is but very good service and good drinks
Service: 5
Johanne Audette
The best coffee
Atmosphere: 5
Food: 5
Service: 5
Mae
Truly the fastest Starbucks in Trois-Rivières! I'm a regular at this place and the baristas are so nice!
Atmosphere: 5
Food: 5
Service: 5
Anthony Langlois
Really coffees way too expensive so that then 3/4 is filled with ice plus the almost obligatory tip while they are paid 16.97 per hour really a company that just wants to empty your wallet for coffees that aren't even worth it the pain
The staff are super friendly and welcoming.
Clean and quiet space — perfect for a coffee break while shopping.
One of my favorite spots in Trois-Rivières Mall!
Atmosphere: 5
Food: 5
Service: 5
Short blonde girl with glasses and grey headband was slow did not make efforts to serve customers efficiently and then proceeded to make comments about us being English and talk badly about me and my children. I asked for a refund on my tip.
On top of this my daughter mentioned that her dragon fruit refresher drink was not too good and lacked flavors and watered down which seems to be common here. This was especially disappointing as the drink was meant to cheer her up.
Atmosphere: 3
Food: 2
Service: 1
the employees are welcoming
good service
Atmosphere: 4
Food: 5
Service: 5
Message from a former barista for certain customers: if you have never worked in customer service, avoid complaining about the waiting time. It’s your choice to stay when there are a lot of people waiting for their drinks, and you don’t know the challenges of management. There are many places where staff shortages are felt. In addition, the baristas do their best to provide you with good service: be respectful and understanding. They are just doing their job. You are not always right. If you don't like that additional fees are applied differently compared to other Starbucks, know that all Starbucks in Trois-Rivières are franchises, and they have the right to change certain things.
Atmosphere: 5
Food: 5
Service: 5
Worst Starbucks experience ever! Traveling thus brought a Starbucks mug with Quebec themed. Notice that the mug has a huge crack on the side on the first use. The store staff refused for the return request saying that it had been used when I tried to return it the next, totally ignoring the fact that the mug is broken and has a huge crack on the side. This is the most ridiculous response, and the worst customer experience.
Atmosphere: 1
Food: 1
Service: 1
I wouldn't name her first name, but she was a really unpleasant employee towards my partner.
Atmosphere: 4
Food: 5
Service: 1
Super expensive for what it is but very good service and good drinks
Service: 5
The best coffee
Atmosphere: 5
Food: 5
Service: 5
Truly the fastest Starbucks in Trois-Rivières! I'm a regular at this place and the baristas are so nice!
Atmosphere: 5
Food: 5
Service: 5
Really coffees way too expensive so that then 3/4 is filled with ice plus the almost obligatory tip while they are paid 16.97 per hour really a company that just wants to empty your wallet for coffees that aren't even worth it the pain
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
No error on the order and small additional charge for the well-written name ?
Atmosphere: 3
Food: 4
Service: 4
Always clean place and friendly staff.
Atmosphere: 4
Service: 5
Excellent service
Very beautiful
Atmosphere: 4
Food: 4
Service: 4
Omg the incredible team, welcoming, caring, makes sure to always offer you the best!! My cold white Moka still has the same good taste
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