Tim Hortons
$ • Coffee Shops
Hours:
320 Bd de la Marine, Varennes
(450) 652-5791
About Tim Hortons
Tim Hortons Reviews
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Hours
| Monday | 5AM - 8:30PM |
| Tuesday | 5AM - 8:30PM |
| Wednesday | 5AM - 8:30PM |
| Thursday | 5AM - 8:30PM |
| Friday | 5AM - 8:30PM |
| Saturday | 5AM - 8:30PM |
| Sunday | 5AM - 8:30PM |
A recent visit to Tim Hortons in the afternoon revealed unsatisfactory service from an unfriendly and impolite employee. The reviewer, who also works in customer service, noted the lack of basic manners and politeness during the encounter.
In a separate incident, a customer reported finding ants in a box of TimBits. The reviewer expressed concern about the cleanliness of the restaurant and the cashier's indifferent attitude towards the issue. However, the management took the complaint seriously and took immediate action to clean the restaurant. The owner personally contacted the reviewer, addressing the issue professionally and offering TimBits and coffee as compensation.
In terms of food, another reviewer ordered two toasts with white bread, butter, and cretons. However, the order was not fulfilled correctly, with one toast having no butter and the other having an excessive and unmelted layer of butter with the cretons.
Overall, the reviews mention issues with service, cleanliness, and food quality, but the management's prompt and professional response to the complaints is commendable.