Carlos & Pepe's - Vaudreuil

We were extremely disappointed with our experience. Our reservation was mishandled. We waited over 15 minutes to be seated, and our table was given away because the staff didn’t check the names of the party before us until they were being seated in front of us. The hostesses were swearing in front of our party, including children, who were visibly shocked.

The service was slow and inconsistent. From taking drink orders to finally receiving our food, everything took far longer than necessary, even though the restaurant was not busy. One dish was completely different from how it had been described, and when we pointed it out, the server casually said, “Oh yeah, haha, I didn’t realize it,” leaving us stuck with a plate no one could eat. No apology was offered, nor was there any attempt to replace the dish. We had to share food from our plates because some items were inedible or incorrect. The only woman at our table was served last every time.

Basic necessities like plates, utensils, and napkins had to be repeatedly requested. Drinks were inconsistent, and mistakes were made when explaining dishes. Overall, the experience fell far below expectations. Every member of our party agreed this would be our last visit.

Atmosphere: 2

Food: 1

Service: 1

I’ve been there 3 times and every time I expected them to have updated their menu. Their rice is basically just red tomato paste and the chicken don’t even get me started with their meat. It was basically white chicken and they added tajin on top after it was cooked, no taste at all. I don’t even consider this restaurant Latino. The only thing that was nice were the drinks and the service. But for the food, it isn’t very good, very mediocre.

Atmosphere: 4

Food: 2

Service: 4

Great location close to ev chargers

Atmosphere: 5

Food: 5

Service: 5

At here Dec 23 2025. Youngest son had the burger. Later this evening he threw up a lot
Of raw beef. Kitchen needs to learn basic cooking safety. Everyone at the table now feels ill with upset stomach.

Atmosphere: 5

Food: 1

Service: 5

We went on a Tuesday night and have been many times before. We always have the same thing, a chicken burrito and the con salad with grilled chicken. The food is always good and we especially like the free salsa and chips they bring to the table. The waitress we had has always been the same and she is always knowledgeable and helpful. We find the prices to be a little high for the quality of the servings but we will likely return again.

Atmosphere: 4

Food: 4

Service: 5

Good service!!

If I could rate this place a zero I would.
My friend got the nachos and they were cold, soggy and had almost no toppings.
I got the quesadillas which was half the size of my hand and it said it came with roasted vegetables and the only thing inside was cheese and chicken. Our water never got refilled, and no one asked how the food was. Would not Recommend!

Atmosphere: 3

Food: 1

Service: 1

Best place and fresh delicious food with wonderful staff.

Atmosphere: 5

Food: 5

Service: 5

Awesome; terrific waitress Aaron , the burger was insanely excellent .

Food: 5

Service: 5

Disappointing food and service… waited approx an hour for our food and initially got the wrong order. I would have started eating if we had utensils. The 3 flags enchilada wasn’t bad but the spinach one was mushy and tasteless. The burrito was large and flavourful but did not come with enough sour cream/salsa toppings. The margaritas were very tasty albeit pricey (like many places these days). We also received the wrong dessert order and had a hard time to get the waitress’s attention. Needless to say we ate it but that’s not what we ordered. The waitress removed it from the bill which was very much appreciated.

Atmosphere: 3

Food: 3

Service: 2

We went for lunch October 28th and when we arrived, there was only two other tables. Quickly after we arrived, the restaurant filled up! The waitress was alone! Even then, she never stop smiling and she gave us an excellent service!

Wish I could remember your name 😊
Cheers 🍻

Atmosphere: 5

Food: 4

Service: 5

We went on a Tuesday afternoon, the waitress was working the whole restaurant alone. She was friendly, smiling and efficient. We were very impressed with her service.

Food: 5

Service: 5

Worst service ever. There is maybe 3 people in the restaurant. Took the waitress over 20 minutes to greet us. An hour just to get our food. There should be no reason it takes this long

Atmosphere: 1

Food: 1

Service: 1

Love carlos and pépés

Atmosphere: 5

Food: 5

Service: 5

Good restaurant, food tastes and looks commercial

Atmosphere: 5

Food: 3

Service: 3