Balance Torrefacteur
1100 Rue de l'Église, Verdun
(514) 663-8042
Recent Reviews
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Genuinely incredible coffee! The staff is always really friendly too. All around good vibes, I love this place :)
Had a Coffee with Harrison, best coffee and company.
I would give 5 stars for the coffee, but one for the customer service. It’s not for all employees. Just one, but had the bad luck of being served by this employee multiple times.
Today, Tuesday, September 30, at around 1:30pm, I was on my lunch break and went to the coffee shop fast to get my favourite coffee beans. I park and while parking I see the employee closing and locking the door, but only went to the door next to the coffee shop and stayed there outside. I cross the street and try to open, maybe I didn’t see properly and someone else might be inside. But it was locked. The employee saw me crossing the street, staying a few good 10-15 seconds in front of the shop and said nothing. Then I went back to my car and while I was leaving I see the employee going back for another male customer, literally seconds after. After he saw me crossing the street and going back to my car.
Every time I encountered this person I had bad service and attitude.
Everyone needs a break and could have waited if: a message on the door would show 10-15 min return, if he would have said to me, “it won’t be long”…anything.
So today I lost time and money (gas), and you lost a customer.
I was a fairly new, but regular customer.
I hope you will try to manage so that you don’t lose any more customers.
No bs, just great coffee. Go there if you want bags of coffee or just a single coffee to takeout!
Amazing coffee and service!
Okay so today July 24 2025, I forgot to take the name of the girl working but she was aaaaamazing! Not only did she made me the best I’ve latte I could’ve dreamt of that tasted good to my soul; but while grinding a bag of delicious Costa Rica she also was so sweet and pleasant! Good staff is important!! Worth the tip! If I was her boss i would also giver her a raise just saying!
Atmosphere: 5
Service: 5
God damn good coffee, I've been living nearby for 3 months and I never noticed them. Darn shame, I've been missing out ! You guys need to pop out more on the street. The shop is invisible !
Atmosphere: 5
Food: 5
Service: 5
THE best breweries for bulk coffee ! A classic since two years for us ! Costa Rica Blond is sooo good, we keep coming back for it.
Atmosphere: 5
Food: 5
Service: 5
Affordable, great latte (4$!) and got a free cookie on my first visit! Server was also so nice. Will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
I really like this coffee shop! Even on the way to it you feel the gorgeous aroma of fresh coffee. The service is excellent, always attentive. I wish you even greater success in your development!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Got some awesome anaerobic small batch beans here, really impressive quality. The normal series is also very high quality and has a decent price.
Atmosphere: 5
Food: 5
Service: 5
Artisan Coffee Roaster!
Atmosphere: 5
Food: 5
Service: 5
Best coffee in the city. Period.
Atmosphere: 4
Food: 5
Service: 5
Best coffee ❤️
Atmosphere: 5
Service: 5
I came across this place on my new route and I’m so glad I did I just hope I don’t get addicted. I ordered a large iced mocha latte with a shot of vanilla and it was amazing. The service from Tianna is so kind and welcoming. And the smell is what I wish my home would smell like. I will definitely be returning and I recommend this spot to everyone
Atmosphere: 5
Food: 5
Service: 5
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