Regular McDonald's. Staff are rude and unprofessional.
Atmosphere: 2
Food: 4
Service: 1
John Kayanas
I was a good client for over a decade and getting food at least 2-3 times a week for me and my friends.. never complained about mistakes and missing items, as mistakes are expected in any business especially with young people working who have many things on their mind.. sometimes I return to have them correct their mistakes if its a big order and without making a big deal out of it and they never minded fixing their mistakes nor questioning, and always showed full trust in me, which I really appreciated! Until.. 3 months ago and unprovoked, with a simple BigMac trio order from my app, I received a BigMac that had a long curly hair in it.. When I opened it up I noticed the patty was charred and broken up in pieces, like they used scraps to make a full one.. I found that absolutely disgusting and my appetite was spoiled.. never ordering a meal at this place ever again..
Been going to this particular drive thru at least 2 times a week, but now I am pursuading all my friends never to eat there... there is some amazingly good staff but only takes one rotten careless person in the kitchen to ruin it for all..
I am still trying to understand why they did something like this to me.. I never complained.. never gave attitude.. is it because I dont speak French?? I mainly used the app as of 2023 so we can have a minimal conversation and avoid mistakes with non English speakers.. so why would they serve me scraps? I rather receive a BigMac with missing patty than something horrendous as that.. the disgust I felt still lingers..
I never complained, even when I had to wait once 1 hour and 20 minutes at the drive thru during night time.. I have understanding.. but if you are angry at your job or understaffed, please dont mess with our food..
Atmosphere: 2
Food: 1
Service: 1
Amanda Leduc
Always check your order!! They tend to forget items.
Atmosphere: 3
Food: 4
Service: 3
Kunduru Upender
This McDonald’s has really good parking with plenty of space, which makes visiting very convenient. The overall experience is decent, but the inside of the store could be cleaner and better maintained. With some improvement in cleanliness, this location could be much better.
Atmosphere: 5
Food: 5
Service: 5
Aibsvdid
Rude and slow when it comes to orders especially to my wife sad but karma always around the corner, rude judgmental and lies be carful go sumwhere else, why do people take there life on other people
Atmosphere: 1
Service: 1
Vincent JD
They always make mistakes with online orders. Something is always wrong or missing.
Service: 1
Shyanne
Garbage McDonald’s, ALWAYS give me the WRONG order. Last time they didn’t even assemble the burger and it was thrown into the bag. Don’t waste your time or money at this location.
Atmosphere: 1
Food: 1
Service: 1
Dallas Squires
Iced coffee not filled all the way. I mention something about it but people were unresponsive towards me about it so I just walked away. 😡 very frustrating
I visited again on Dec 14th. Placed an order on the app at 5:41am. Had to approach the counter at 5:57am with my order just sitting under the Heat lamp. Nothing was done on their end to notify me that my order was ready. 5 to 6 employees standing around and not doing anything. Completely Unprofessional! 😡
Atmosphere: 1
Food: 1
Service: 1
M-R
Reporting this location to this food and health inspection of Montreal. Found a bug in my drink, in the middle of December , like how does that even happen. Not only is the service slow, they always mess up an order with the wrong item or miss something. This place needs to be shut down immediately and permanently.
Atmosphere: 1
Food: 1
Service: 1
yunhao Gao
Been regularly visiting this place over the past, today was the most disappointing experience. Waited about 20 mins still didn’t receive our food so we went ask, cuz we saw the order no. on screen at first. our order was lost maybe? Kept waiting until about another 30mins later we finally received our order, telling me that fish burger need more time, just let us wait and wait, got crispy chicken as replacement, however, Still received fish burger but potato bite from the bundle missing. Missing patty from other burger, missing socks missing sauce, cold burgers for all, apple juice taste just like water. Waste almost an hour in nothing. So disappointed!
A while ago they changed the pickup spot for delivery pickup. There's no more warming area so almost everytime there's delivery it's Luke warm to cold.
Atmosphere: 5
Food: 4
Service: 5
Suzan To
I’m really impressed with this McDonald’s location! It is always extremely clean, no matter which day of the week I visit. The floor, tables, and dining area are spotless, and everything looks well-organized and fresh. Honestly, this is the cleanest McDonald’s I have ever seen — it truly shines!
The staff are also very friendly and respectful. They work hard and provide great customer service with a smile. It makes the whole experience much more pleasant and welcoming.
Thank you to the amazing team for maintaining such high standards every day! 👏 Highly recommended! 🍔✨
Atmosphere: 5
Service: 5
Surendran Thulasingam
Rude employee, I order thru the app to pick up, but they were closed and was not even ready to answer that it’s closed. Worst experience
Atmosphere: 1
Food: 1
Service: 1
Jesus Marie
Worst Mcdonald’s i’ve visited in my life. I ordered 2 McDoubles,a large poutine,20 Mcnuggets,a large Strawberry Fruitorpia with no ice,a large Moka coffee, and a large coke zero with no ice. They gave me 1/2 McDoubles and then they argue with me saying I only ordered 1. And they tried to give me a small strawberry fruitorpia with ice. The rest was fine but they refused to give me my 2 Mcdoubles and made 2 mistakes in my order. Literally this Mcdonald’s is rated 3.1/5.
Regular McDonald's. Staff are rude and unprofessional.
Atmosphere: 2
Food: 4
Service: 1
I was a good client for over a decade and getting food at least 2-3 times a week for me and my friends.. never complained about mistakes and missing items, as mistakes are expected in any business especially with young people working who have many things on their mind.. sometimes I return to have them correct their mistakes if its a big order and without making a big deal out of it and they never minded fixing their mistakes nor questioning, and always showed full trust in me, which I really appreciated!
Until..
3 months ago and unprovoked, with a simple BigMac trio order from my app, I received a BigMac that had a long curly hair in it.. When I opened it up I noticed the patty was charred and broken up in pieces, like they used scraps to make a full one.. I found that absolutely disgusting and my appetite was spoiled.. never ordering a meal at this place ever again..
Been going to this particular drive thru at least 2 times a week, but now I am pursuading all my friends never to eat there... there is some amazingly good staff but only takes one rotten careless person in the kitchen to ruin it for all..
I am still trying to understand why they did something like this to me.. I never complained.. never gave attitude.. is it because I dont speak French??
I mainly used the app as of 2023 so we can have a minimal conversation and avoid mistakes with non English speakers.. so why would they serve me scraps? I rather receive a BigMac with missing patty than something horrendous as that.. the disgust I felt still lingers..
I never complained, even when I had to wait once 1 hour and 20 minutes at the drive thru during night time.. I have understanding.. but if you are angry at your job or understaffed, please dont mess with our food..
Atmosphere: 2
Food: 1
Service: 1
Always check your order!! They tend to forget items.
Atmosphere: 3
Food: 4
Service: 3
This McDonald’s has really good parking with plenty of space, which makes visiting very convenient. The overall experience is decent, but the inside of the store could be cleaner and better maintained. With some improvement in cleanliness, this location could be much better.
Atmosphere: 5
Food: 5
Service: 5
Rude and slow when it comes to orders especially to my wife sad but karma always around the corner, rude judgmental and lies be carful go sumwhere else, why do people take there life on other people
Atmosphere: 1
Service: 1
They always make mistakes with online orders. Something is always wrong or missing.
Service: 1
Garbage McDonald’s, ALWAYS give me the WRONG order. Last time they didn’t even assemble the burger and it was thrown into the bag. Don’t waste your time or money at this location.
Atmosphere: 1
Food: 1
Service: 1
Iced coffee not filled all the way. I mention something about it but people were unresponsive towards me about it so I just walked away. 😡 very frustrating
I visited again on Dec 14th.
Placed an order on the app at 5:41am.
Had to approach the counter at 5:57am with my order just sitting under the Heat lamp. Nothing was done on their end to notify me that my order was ready.
5 to 6 employees standing around and not doing anything. Completely Unprofessional! 😡
Atmosphere: 1
Food: 1
Service: 1
Reporting this location to this food and health inspection of Montreal. Found a bug in my drink, in the middle of December , like how does that even happen. Not only is the service slow, they always mess up an order with the wrong item or miss something. This place needs to be shut down immediately and permanently.
Atmosphere: 1
Food: 1
Service: 1
Been regularly visiting this place over the past, today was the most disappointing experience. Waited about 20 mins still didn’t receive our food so we went ask, cuz we saw the order no. on screen at first. our order was lost maybe? Kept waiting until about another 30mins later we finally received our order, telling me that fish burger need more time, just let us wait and wait, got crispy chicken as replacement, however, Still received fish burger but potato bite from the bundle missing. Missing patty from other burger, missing socks missing sauce, cold burgers for all, apple juice taste just like water. Waste almost an hour in nothing. So disappointed!
Atmosphere: 4
Food: 1
Service: 2
Restaurantji Recommends
It's mcdys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
A while ago they changed the pickup spot for delivery pickup. There's no more warming area so almost everytime there's delivery it's Luke warm to cold.
Atmosphere: 5
Food: 4
Service: 5
I’m really impressed with this McDonald’s location! It is always extremely clean, no matter which day of the week I visit. The floor, tables, and dining area are spotless, and everything looks well-organized and fresh. Honestly, this is the cleanest McDonald’s I have ever seen — it truly shines!
The staff are also very friendly and respectful. They work hard and provide great customer service with a smile. It makes the whole experience much more pleasant and welcoming.
Thank you to the amazing team for maintaining such high standards every day! 👏 Highly recommended! 🍔✨
Atmosphere: 5
Service: 5
Rude employee, I order thru the app to pick up, but they were closed and was not even ready to answer that it’s closed. Worst experience
Atmosphere: 1
Food: 1
Service: 1
Worst Mcdonald’s i’ve visited in my life. I ordered 2 McDoubles,a large poutine,20 Mcnuggets,a large Strawberry Fruitorpia with no ice,a large Moka coffee, and a large coke zero with no ice.
They gave me 1/2 McDoubles and then they argue with me saying I only ordered 1. And they tried to give me a small strawberry fruitorpia with ice. The rest was fine but they refused to give me my 2 Mcdoubles and made 2 mistakes in my order. Literally this Mcdonald’s is rated 3.1/5.
Atmosphere: 2
Food: 5
Service: 1
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